VADAR Systems

RATING:

4.3

(7)
Overview

About VADAR Systems

VADAR Systems provides accounting, tax collection and billing solutions designed specifically for local municipalities in Massachusetts. Solutions include Vadar Finance Suite, Vadar Cloud, Tax Suite, Vadar Collector Revenue Turnover (CRT), and Vadar Advise. Vadar Cloud provides local municipalities with secure data access from any remote device, daily data backup, disaster recovery services, and more.

VADAR Systems Pricing

Contact VADAR Systems for more detailed pricing information.

Starting price: 

$990.00 per month

Free trial: 

Not Available

Free version: 

Not Available

VADAR Systems Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

3.5

Most Helpful Reviews for VADAR Systems

7 Reviews

Mary

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Vadar is a very good product. I like that all the features "talk" to one another.

PROS

I enjoy having Vadar on the Cloud. Ease of access and speed has increased significantly. I like the reporting capabilities in Vadar, and find them very useful for my EOY reporting. Overall Vadar is a great product, and I look forward to new changes and modifications of the system to help better streamline the reporting process.

CONS

Not enough trainings. There is so much I still do not know. It would be most beneficial if there were user trainings for AP, AR, JE, budgeting, and to go over some of the other features in Vadar. I also dislike setting up links, wish there was an auto feature some how.

Vendor Response

Thank you Mary, it's a sincere pleasure serving you and the town. Please call (877) 823-2700 to request a refresher any time.

Replied April 2018

Kelli

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

The ease of the integration has been key to keeping all the town's records balanced

Makes my job so much easier

PROS

Integration and being on the cloud. It makes is so easy to access your data from anywhere and being the Town Accountant it is wonderful to able to access the tax collector information and tax title on my own to reconcile accounts.

CONS

I personally don't have a true Con, but our treasurer totally hates the cash book and it isn't user friendly and could really use an overhaul to be more treasurer user friendly.

Vendor Response

Thank you for your review, Kelli. It is a pleasure to serve you and your communities.

Replied April 2018

Del

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed May 2018

it's not user friendly

PROS

nothing positive; it takes time to understand how it works, still trying to know the steps and it is too confusing

CONS

not user friendly, too confusing; takes a long time to know the process works, it takes time to understand how it works, still trying to know the steps and it is too confusing

Jennifer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Accounting made easy for our small town

PROS

I love that the software is compatible with my colleague's needs as well. I can use the accounting to get my reporting done, and the collector can keep track of all our taxpayer's accounts. The best part is the customer service...the team at VADAR is GREAT!!!

CONS

We sometimes have to rely on the developers to help resolve problems, but they are super and can usually do what we need with little fuss.

Vendor Response

Thank you Jennifer, and thank you Boxborough for being highly valued customers.

Replied April 2018

Brian

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2018

Reliable, easy to use, some reporting would like more flexible and different options for reporting

PROS

Ease of use. Going to areas of different functionality is common sense and intuitive. Easy to load files for online payments.

CONS

Reporting functionality could be more broad. Customer service is good however sometimes an issue is unresolved between local IT management and tech support thru Vadar due to communication obstacles.

Vendor Response

Thank you for your feedback, Brian. We can't wait to show you advanced reporting capabilities!

Replied April 2018

Dorothy

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

It works, user friendly.

Fast, quick, efficient and reliable.

PROS

Customer Support is outstanding. Moving to the Cloud has made the use of the produce even more efficient.

CONS

I can honestly say after using this software for more than 18 years, it has been extremely reliable and certainly designed for the Municipal Market.

Vendor Response

Thank you, Dot. It has been a pleasure serving you all these years.

Replied April 2018

Heather

Government Administration, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed June 2018

We have had a fairly good experience with VADAR.

It is customized for Massachusetts. It is intuitive and instructional on how to proceed with complicated processes.

PROS

I like that this software only has what we need and that we are not paying for more than what we are going to use. I also love that the software is geared to Massachusetts and has many functions built in to provide for efficiency of annual state reporting.

CONS

The reporting features make it very difficult for non-financial managers to understand the reports. The way the lines are clumped together also makes it challenging to figure out which line goes with which numbers.

Vendor Response

Thank you Heather, it's a sincere pleasure to serve you. We'll reach out to share mid-process reporting and report formatting.

Replied June 2018

7 Reviews