BrandCrowd

RATING:

2.7

(6)
Overview

About BrandCrowd

BrandCrowd Logo Maker is a design solution that allow businesses to generate brand logos within a matter of seconds. BrandCrowd provides a professionally curated design library that's curated by professional designers around the world. Create business cards, brand logos, marketing banners and covers using BrandCrowd suite of image editing tools.

BrandCrowd Pricing

Select your package All packages include all the logo files you need to run your business. Premium Logo Pack MONTHLY $9 per month Billed monthly Loading PROCESSING High-resolution files (PNG & JPG)more information Vector files (SVG, EPS & PDF) Transparent background files Multiple logo variations Unlimited edits of your logo Unlimited downloads of your logo Perpetual storage of your files 30+ social media design tools 3000+ social media templates 200+ business card templates Custom graphic design tool

Starting price: 

A$9.00 per month

Free trial: 

Available

Free version: 

Available

BrandCrowd Reviews

Overall Rating

2.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

2.5

Value for money

2.5

Functionality

2.5

Most Helpful Reviews for BrandCrowd

6 Reviews

User Profile

Stephen

Verified reviewer

Publishing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

BrandCrowd Repeat Customer Review

Very pleased at approaching 100 creatives I have made using their site.

PROS

Easy to use for non-tech people like me Tons of great templates and logos of superior quality with a great editor functionality Pricing is in the mid-range of the market but the quality of the end product is the best I've seen. Very rapid customer support replies via online chat window and followed up via email.

CONS

I can't think of a thing I'd improve other than maybe adding more preformatted social network templates.

Reason for choosing BrandCrowd

Just a better UX all the way around with similar/average pricing.

Reasons for switching to BrandCrowd

I much preferred the logo graphics available as they were far superior in detail.

Christa

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

User friendly

Very well for making fast posters, a menu and social media posts

PROS

Multiple templates and layouts to chose from, easy to update and download

CONS

Not able to do double sided print, not able to try a new layout without losing all progress

Dana

Non-Profit Organization Management, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2023

They stole my idea

This is false advertising. How could you tell someone you have seven days and then sell it without my permission in less than that time? They did nothing to correct the issue. There is no phone number or live chat available. They did not say who they sold it to or how much it was sold for. It has an Australian address, which makes customer service even more unreachable. FALSE ADVERTISING!!!!! BEWARE!

PROS

It seemed like a good program until they sold my design without my permission.

CONS

I give BrandCrowd zero stars!!!!! I created a design I liked and started showing my board members and getting feedback and making edits. While I was doing this they sent me an email stating I had seven days to purchase their subscription. Before the seven days was up I tried to purchase and they said it was no longer available and they sold it (without my permission). I received no compensation for this sale. Customer service is terrible. They only have email and they don’t respond right away. Customer service could only say sorry but it’s no longer available. They stole my idea and I am furious!! I would never recommend this software to anyone!

Ayda

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed October 2022

Does what its intended to do!

PROS

I enjoy being able to toggle the design around within the same website without needing additional software. Its straightforward yet allows great customization within, has good amount of fonts and colors. Easy to use, enjoyable process.

CONS

I feel like there could be more options for the initial development such as preferred style, but all in all, good product, does what it says it will do.

Jennifer Bjorklund

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2023

Make sure your 'free design' trial isn't a recurring subscription

Not good.

PROS

I logged on and looked at designs, made one, didn't love it

CONS

...then three years later noticed they're been billing me $60 annually for three years, same day the charge came for year 3 I asked for a refund since it was a mistake and they said nope, terms of service, blah blah blah, our cancellation policy etc etc. Not very forgiving. Happy to pay for things I use and like, not so much for accidental wine-fueled key strokes one night in 2020.

Calvin

Wireless, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2023

Can't edit logo

Just...terrible. Would be happy to pay an annual subscription for something I liked. They did absolutely nothing to help me or make me satisfied as a first time user. I thought I'd try their service, then meet with my business partners to settle on a logo design after the fact. After they had my money however I was locked into one logo. Just awful.

PROS

awful first experience, thought I could edit my logo after the fact but all that can be edited is the colour and text.

CONS

Fraudulent company. The reviews on google are all made by the same person. I signed up for an annual subscription that was supposed to allow for unlimited edits to my logo design. The logo image cannot be edited at all however. Talked to customer service and they ended the chat abruptly.

6 Reviews