Compete vs Upper Hand

RATING:

3.9

(28)

Compete has 28 reviews and a rating of 3.93 / 5 stars vs Upper Hand which has 109 reviews and a rating of 4.1 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (28)
4.1 (109)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
July 19, 2022
January 3, 2024
Pros/Cons
  • Pros

  • A basic software that was great in the early 2000's. When they upgraded it wasn't as user friendly.
  • All Gym management issues gets solved easily with compete and hence all focus can be on coaching and training of customers.
  • Cons

  • The reports with all the stats can sometimes be difficult to download and the information does not always update.
  • Was just put on hold for an hour to listen to irritating music, interrupted every 10 seconds with an equally irritating service announcement. This system has to be the slowest on the planet.
Read all user reviews
  • Pros

  • Camp registration saved us valuable time and money.
  • It looks great, and creating events is very easy.
  • Cons

  • Lacking several must have features that my new software program has. Also had numerous occasions where I cancelled a client but they continued to get charged through Upperhand.
  • The complete lack of customization and available software and/or plugins (parent/child accounts, financial and administrative dashboards).
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos