# Join It Software Reviews, Demo & Pricing - 2026 > Review of Join It Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/gym-management/join-it-profile --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / Join It Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/)[Alternatives](https://www.softwareadvice.com/gym-management/join-it-profile/alternatives/) # Join It 2026: Benefits, Features & Pricing Wondering if Join It is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Join It 4.7 [(83)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/) Pricing Starting at $26.10 per month ### About Join It Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue. Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing. It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started. Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day. Wondering if Join It is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## Join It User Interface ## Popular Join It Alternatives Main Product Join It 4.7 [(83)](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.68Value for money - 4.93Customer support - 4.34Functionality Pricing Starting at $26.10 per month Get Price Alternative Product [Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/) 4.5 [(182)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.44Value for money - 4.47Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [StarChapter](https://www.softwareadvice.com/membership-management/starchapter-profile/) 4.2 [(652)](https://www.softwareadvice.com/membership-management/starchapter-profile/reviews/) Ratings Breakdown - 3.73Ease of use - 4.05Value for money - 4.27Customer support - 3.77Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Brilliant Directories](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/) 4.8 [(803)](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.81Value for money - 4.80Customer support - 4.73Functionality Pricing Starting at $145.00 per month Get Price Alternative Product [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) 4.4 [(288)](https://www.softwareadvice.com/nonprofit/memberzone-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.41Value for money - 4.33Customer support - 4.29Functionality Pricing Available upon request Get Price ## Join It Pricing and Plans Starting price: $26.10 per month Free Trial Free Version Starter $26.10 flat rate, per month Plan includes: - 1 Admin Seat Included - 3.0% Service Fee for Online Transactions - Collect Custom Fields - Unlimited Automations - Up to 1000 Members in Your Database Total $89.10 flat rate, per month Plan includes: - 2.0% Service Fee for Online Transactions - 5 Admin Seats Included - API and Webhook Access - Custom Digital Membership Cards - Removed Join It Branding - Up to 10000 Members in Your Database Extra $179.10 flat rate, per month Plan includes: - 10 Admin Seats Included - 1.5% Service Fee for Online Transactions - Up to 25000 Members in Your Database Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Join It Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of Join It Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Appointment Management Attendance Management Attendance Tracking Automated Scheduling Billing & Invoicing Booking Management Calendar Management Chapter Management Class Management Class Scheduling Client Management Client Portal Commenting/Notes Committee Management Contact Database Contact Management Credit Card Processing CRM Customer Accounts Customer Database Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Discussions/Forums Document Storage Donation Tracking Donor Management Drag & Drop Electronic Payments Email Management Email Reminders Email Templates Email Tracking Engagement Tracking Event Calendar Event Scheduling Event Ticketing Facility Scheduling Filtering For Alumni Associations Forms Management For Nonprofits Fundraising Management Grant Management Group Management Instructor Management Interaction Tracking Live Chat Marketing Automation Member Accounts Member Communication Member Communities Member Database Membership Management Membership Signup Member Types Mobile Access Multi-Location Newsletter Management Online Booking Personalization Point of Sale (POS) Real-Time Analytics Real-Time Notifications Recurring/Subscription Billing Reminders Reporting & Statistics Search/Filter Self Check-In/Check-Out Self Service Portal SMS Messaging Summary Reports Team Management Third-Party Integrations User Management Visitor Management Volunteer Management Wait List Management Web Forms Website Integration Website Management ## Join It Integrations Mailchimp Integration rated 4.8 from 11 reviews Mailjet Integration rated undefined from -1 review Sendlane Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review SurveyMonkey Integration rated undefined from -1 review See all 23 integrations ## Join It User Reviews Overall Rating 4.7 Ratings Breakdown 5 76% 4 20% 3 1% 2 0% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.9 Functionality 4.3 April G. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 12 months Review source Reviewed December 2018 The most amazing customer service I've ever had! 5 Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it." Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: They have listened to my feedback and actually implemented multiples of my suggestions! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days. Otherwise the automations are great, and I love the custom admin fields. Cons: Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically. Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point! Vendor Response Thanks, April! It's been wonderful working with you! :) Replied December 2018 Read More CV Caitlin V. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Review source Reviewed October 2023 Perfect Membership Management Platform for small charity supporting the arts 5 \[sensitive content hidden\], my two main contacts at Join It are the loveliest humans. We knew we were going to pick Join It from our first meeting with them. Every other CRM, Ticketing or Membership System I had a meeting with didn't listen to us and talked over us whilst aggressively chasing us for a sale. Join It stood out and didn't try to sell us on features we didn't need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page.Join It is also constantly in development, they are actively always building and evolving the platform. Cons: We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions. Reasons for choosing Join It Join It suited our needs and were the people that we wanted to work with. Reasons for switching to Join It Wild Apricot was too expensive, didn't suit our needs and was really hard to use. Read More PK Paul K. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed February 2022 Prepare for poor to no customer support and significant unannounced changes 1 Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we got was essentially “sorry that’s how it is”. This week we have a seen more changes that are intrinsically linked to how we do business. We’ve had never parents randomly canceled, we’ve been unable to set up payments to the future with any confidence and more and more collapses in how it functions. Fortunately e had already found an alternate platform and have started migrating new customers to that. Now we are forced to do a full migration which will costs significant staff hours and embarrassment with clients. Changes to platforms happen I know this but to make major changes without announcement and with a shrug of the shoulders is Damsgaard f for business. The biggest issue we have is their customer service is basically non existent. Do not expect help. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Initial ease of use and clarity of finctions. Cons: Unannounced changes effecting payments Reasons for switching to Join It Terrible customer support Vendor Response Hi Paul! Thanks so much for providing us with this feedback. We sincerely do care when we miss the mark and fall short of our customer's expectations, and it really sounds like we messed up here. I take full responsibility and apologize for that. I'm going to reach out to you directly to see if there's anything that we can do to make this right. Sincerely, Mitch Replied April 2022 Read More MK Michael K. Verified reviewer Non-Profit Organization Management 11-50 employees Used weekly for more than 2 years Review source Reviewed March 2023 A solid choice for Club management 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals Cons: No API or access to backend in basic edition, there is webhooks in more expensive version. Reasons for choosing Join It Wild Apricot was the only other option really and I chose Joinit because it could connect to other apps and was not just one big app like Wild Apricot. From time to time i do question the decision because there are features I want that i can't get or add to my current version of joinit Read More TA Tony A. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Review source Reviewed January 2022 Great choice for membership management/payments for small organizations on a limited budget 4 What is most outstanding about JoinIt is their customer support. I manage 100+ Software-as-a-Service installations in my professional life and have never experienced better customer support than what JoinIt provides. Almost instant responses to tickets by super-knowledgeable staff, problems resolved very quickly, whether they're issues I caused or perhaps the rare problem at their end. Kudos to JoinIt. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easily handles our membership management needs with a minimum of fuss. Handles payments through Stripe transparently. Also handles off-line payments without much bother. Imports member lists through Excel and from MailChimp. Excellent value for the money. Tremendous customer support (can't say this enough!) Cons: Wish we could more tightly integrate JoinIt forms into our WordPress site without tripling the cost of our subscription. Would like a few bulk update/delete options for our membership lists. Reasons for switching to Join It Needed to automate payments and membership management. Vendor Response Thank you for the very kind words, Tony! It's been a pleasure working with you so far - and we look forward to continuing to support you! Replied October 2022 Read More JB Jim B. Verified reviewer Museums and Institutions 11-50 employees Used daily for less than 6 months Review source Reviewed April 2020 Saved! 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: After a horrid launch with a competitive product, I switched to JoinIt and was up and running in 1 day. No hassles, no excuses, just progress and support. Sent my data, they notified me of errors, we fixed them and BAM! it was done. Taking on new members within the hour. Cons: I'll let you know. Would rather have not paid out 12 months up front. Reasons for switching to Join It They didn't deliver, didn't listen. I have 600 members but over 5,000 records because of the way they managed my data - different then we agreed. Costs went from 100 to over $300 per month and still doesn't work. Also took over 5 minutes to record a single member. Vendor Response Thanks for the kind words, Jim! We're thrilled that we were able to get you up and running so quickly! :) Replied April 2020 Read More GM Greg M. Verified reviewer Sports 2-10 employees Used weekly for less than 2 years Review source Reviewed December 2020 Good product on it's way to a great product 5 Love this company! They have been very helpful with problems and giving me ideas for implementation in our organization. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This software is very easy to use. It's not as feature packed as some software, but, it's very useful and features are being added as time goes on. Cons: Lack of reports. This is a problem with a lot of online software Reasons for switching to Join It Wild apricot was getting very expensive. Yes, it had a ton of features, but, the price escalation was not acceptable. Read More DG Darrell G. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 6 months Review source Reviewed October 2019 Very pleased with the platform 5 While exploring the platform, the customer service was fast and courteous. Clearly, this team has spent a lot of time developing this system that works so well for a non-profit. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It totally manages enrolment of new members and is easy to navigate the membership data. Cons: Haven’t found a con yet. So far, everything works as advertised. Reasons for choosing Join It We found the price point more reasonable for our purposes, and liked the platform better. Vendor Response Thank you for the very kind review, Darrell! Working with Organizations like Help Alberta Wildies is why Join It exists! :) Replied October 2019 Read More Mary G. Verified reviewer Non-Profit Organization Management 11-50 employees Used weekly for less than 6 months Review source Reviewed September 2018 Membership Made Easy 5 It was so exciting to see the first renewal payment come in, from a reminder notice, and the person even upgraded their membership! Reminders are something I didn’t have time for and the software has made this automatic. I also have to say that the customer service is incredible, even on the free version. The tech support staff get back to you quickly with thoughtful and detailed advice for whatever problem you’re experiencing, and tailor it to your situation. This is really surprising for a free product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’m volunteering for a tiny nonprofit, and love how easy Joinit is to learn and use, even with the very limited time I have for volunteering. I also really like the attractive layout. Both differentiated it from the other programs I looked at, which were clunky/unattractive and seemed complicated to onboard. I love that I can set up a varied membership structure (ours is pretty complex) that allows our members lots of options. Cons: I think the address should be an available field in the free version. (You can import/export addresses, but not edit them on screen.) It’s a standard field all membership organizations use, and collected at the point of sale. However, the pricing is reasonable enough that I am optimistic that new memberships will soon make the paid version pay for itself. Vendor Response Thanks for the kind words, Mary! It's a pleasure serving your organization! Replied September 2018 Read More Mahmoud A. Verified reviewer Automotive 11-50 employees Used daily for less than 6 months Review source Reviewed April 2020 Great customer service & Great software 5 We offer monthly memberships at our car wash but before we didn't have full control because the company in charge was handling everything. Now we can control and monitor all members easily using this software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, great value of money, several features and integrity with other companies Cons: The idea of the software is made to be general and not specific to one industry, so at one point you might be limited but my issues were solved in other creative ways Reasons for choosing Join It Great customer service, great platform, great price. Vendor Response Thanks for the very kind words, Mahmoud! Replied July 2020 Read More Showing 1 - 10 of 83 Reviews [See All Reviews](https://www.softwareadvice.com/gym-management/join-it-profile/reviews/) ## Join It Popular Comparisons [Daxko Operations vs Join It](https://www.softwareadvice.com/membership-management/daxko-operations-profile/vs/join-it/)[Mindbody vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/mindbody/)[StarChapter vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/starchapter/)[Brilliant Directories vs Join It](https://www.softwareadvice.com/membership-management/brilliant-directories-profile/vs/join-it/)[GrowthZone vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/memberzone/)[WellnessLiving vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/wellnessliving/)[Wodify vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/wodify-core/)[ClubRight vs Join It](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/join-it/)[Gym Assistant vs Join It](https://www.softwareadvice.com/fitness/gym-assistant-profile/vs/join-it/)[Tithe.ly vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/tithe-ly/)[Glue Up vs Join It](https://www.softwareadvice.com/crm/glue-up-profile/vs/join-it/)[Novi AMS vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/novi-ams/)[Neon CRM vs Join It](https://www.softwareadvice.com/gym-management/join-it-profile/vs/neoncrm/) [Compare All Alternatives](https://www.softwareadvice.com/gym-management/join-it-profile/alternatives/) ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **103** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (288) Recently recommended **60** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **38** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **20** times Stuck Between Options? 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