Karmasoft

RATING:

4.3

(30)

About Karmasoft

Karmasoft is a business management solution for yoga or fitness studios and gyms. The core functionality includes membership management, payroll, staff management, marketing toolkit, video library for on-demand classes, Zoom and other streaming services integration for online classes, reporting on new members, sales, and much more! Thousands of users can book your classes and events online. Embed you class schedule, store, videos and instructor bios easily onto your website, then enjoy real-time updates. Use email templates and always be in touch with your members. Enable SMS and social media notifications on upcoming classes. Post your schedule and booking tabs directly on your Facebook business page and websites. Customers can access your live class schedule, vide...

Karmasoft Pricing

Each additional branch is an additional $95 per month. Add-on features are available. - Spot Reservation: Allow your clients to reserve a specific spot in class. - Promote Daily Deals: Promote daily specials on your website. - Document Storage: Store and link images and other documents. - Video Library: Upload and rent your recorded classes. - Social Media Notifications: Facebook and Twitter upcoming classes notifications. - SMS Reminders: Student reminders via SMS.

Starting price: 

$120.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Sales report
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Karmasoft Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Karmasoft

1 - 5 of 30 Reviews

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Outstanding customer service backing up a vastly superior product.

PROS

So much more user friendly than the leading competition. It is very evident that the product was designed by someone who is actually in the field and knows firsthand what studio owners/teachers want and need, down to the tiniest detail.

CONS

The only con I can think of is that more studios don't use it! If more studios knew how awesome this software was, they would never turn back.

Kelly

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Karmasoft is an excellent studio software

Karmasoft made it so easy for us to manage our Students' accounts and process payments. The reporting functionality is fantastic, we could quickly and easily see which classes were hits and which were misses. We really appreciated how easy it was to use and how quickly the team at Karmasoft worked to help us when any issue arose (which were generally our "user errors").

PROS

First and foremost Karmasoft's customer service is outstanding! Whenever I had an issue they were quick to respond and eager to help resolve the problem. They were incredibly patient and helpful with implementing this software to manage our Yoga Studio.

CONS

To be honest I didn't find any of the interfaces unpleasant or difficult to use. I can't recommend this software enough.

Reason for choosing Karmasoft

1. Mindbody is very expensive. 2. Mindbody is so big you can't get anyone on the phone to help you. It's all automated, which isn't helpful.

Lori

Recreational Facilities and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed October 2018

DON’T DO IT!

This was an absolute nightmare from day 1. The owner felt the need to take over my account but followed through with nothing! Even let me know that things he didn’t tie up before his vacation were interrupting his time with his family. He was supposed to do so many things: send emails for credit card info, import information properly, enable my ability to take credit cards once my merchant account was set up. My clients info was imported wrong, emails and names completely mixed up and he was on vacation so it was not easy getting in touch with him. He refused to have anyone else help me even though I asked multiple times. I could take payment because he didn’t set that up right. My people were afraid to use his processor which is a good thing bc they charged me for a terminal I never agreed to and I’m still paying for it! When you sign up with karmasoft and Card connect karmasoft is on a month to month contract but Card connect automatically signs you up for 3 years. So if karmasoft doesn’t work out you get a $500 termination fee you never agreed to. I was ready to close my business I was so humiliated by Karmasoft plus the fact I couldn’t charge my customers. Thankfully I have a financial team that helped me go back to Mindbody with ease. I couldn’t even stay with Karmasoft for 30 days. It was a shit show from day 1. Not all of these reviews are real or accurate but mine is! BEWARE

PROS

Price and the fact that it was supposed to be easier.

CONS

I had more issues from the start than I could ever imagine.

Vendor Response

I agree this migration was a mistake from the start and I take full responsibility for that. We should've said NO from the start. I was going on holidays, we had just hired four new employees and my team were busy trying to get everyone up to speed. The client was not fully vested in the migration process. All warning signs I ignored. Lesson learned. We normally provide exceptional service. We failed her. I would like to correct two things I believe are incorrect. 1. You do not need to sign a 3 year contract with Card Connect and Card Connect should not charge you a termination fee. 2. All our reviews are real, including this one.

Replied October 2018

Anjana

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Best value for money yoga software out there!

AWESOME! Roody is super easy going and explains things really well. There is a real genuiness about him. I never felt like I was being 'sold to' The product spoke clearly for itself!

PROS

I had reviewed at least a dozen software options before finding Karmasoft. They are the only software that gave me everything I needed. From the way I structure my timetable, my memberships and passes, workshops and events, they have really thought about everything. They have actually thought about how a yoga studio operates and have developed features accordingly!

CONS

The interface is very different to Mindbody - but I have now been using it since the beginning of Sept and feel super confident and knowledgeable about how everything works.

Reason for choosing Karmasoft

In my opinion they are the most cost effective software out there, with all the features that a yoga studio would need. While many software providers are competitively priced in USD, when you take into consideration the exchange rate, these options are just not viable for me in New Zealand dollars. Karmasoft, have priced accordingly in USD to make it a viable option for me.

Reasons for switching to Karmasoft

My business had outgrown the features that were available on Kriya.

Sarbjeet

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Review for Karmasoft software for studio management

Overall experience so far had been amazing. I am so happy that I found Karmasoft .The software helped me to expand my business much faster than what I expected. The software helped me to save lot of time which otherwise was spent on managing the students packages, sign ups, attendance etc.

PROS

User friendliness, updates are done on regular basis to meet the changing demands, great customer service, affordability

CONS

A mobile app linked to Karmasoft is what I am expecting in near future

Reason for choosing Karmasoft

Within my affordability and meeting all of my needs to manage the studio