Collections are so much easier with the automated billing system in place.

We have been using this software for tracking our student attendances, scheduling events such as testing, billing and collecting monthly dues, etc. It works beautifully and if we need customer support for understanding a feature we haven't used, the staff at Kicksite responds quickly and always walk us through any questions or training. We also got lots of free training when we initially signed up for the service. Can't stop talking about much easier my job as co-owner is since we got Kicksite!

We have zero complaints and love this software for it's ease of use. It's perfect for a martial art's school!

The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts of this software far out weigh the weak parts. I am only reflecting the observations of myself and my manager, since I was asked to do so. Kicksite, through Solupay, processes all my student payments and this system works wonderfully. There is a lag time in getting answers from customer service since you must always leave a message and wait for a call back. This is usually not a big deal. The staff of Kicksite is professional, knowledgeable and friendly. There was some confusion with the credit card rates when I first investigated Kicksite. I was told on three occasions of a certain guaranteed rate but once I became a member a different rate was charged. This rate is however in line with other services. I actually spoke with the owner who quoted the first rates but those conversations seemed to have been forgotten. Being quite candid I have relayed my general impressions of Kicksite and overall feel it is a solid company which I can recommend. I plan on continuing to use them. I have had some experience running martials arts schools since I have been doing so since 1969.

Great overall experience. Billing process is phenomenal. Site is rather slow quite often (on mobile, desktop and different WiFi). Desperately need automated email/SMS communication for booked classes.

Very easy integration process. Great support in the onboarding phase.

Email/SMS communication for booked classes. Students are able to book 12 weeks out and get 0 reminders. This fills classes and creates lots of "no shows" preventing new students from signing up.

Loce

Kicksite has helped me tremendously in managing students and keeping up with attendance. Easy to use and quick to run reports.

I dont have many cons with Kicksite. The only con would have to be on me . I dont utilize the features anywhere near as much as I could/should.

Ease of Tuition Collection, Student Management, Communication w/Members and Families and Profit Centers/Landing Pages are among the many benefits.

My team and I like the ease of use of the program that does just about everything that we need to have done...student tracking, communication, tuition billing/collection, profit centers as well as excellent customer service (not really needed much as the Kicksite team has done a great job and is always innovating). I would highly recommend Kicksite to my fellow martial arts school owners.

Clean!

So grateful for the KickSite team! Great software and great support!

A few features I would like to see added!

I don't like change. I get in my routine and tend to stay there. So, I was very hesitant when my husband approached me about Kicksite. He saw me (as well as himself) totally overwhelmed with managing our school. After talking with Jason, Melissa and all the great folks at Kicksite we decided that it was a great match for what we needed. Since implementing Kicksite, I have more time to enjoy life outside of work and have found a renewed love for my job. I can focus on the students instead of having my head buried in paperwork or totally stressed out! It has kept me MUCH more organized! The Kicksite Dashboard tells me exactly what I need to know each day/week so I don't have to worry about missing something. I love the automated e-mail that goes out for students who have missed class! It is helping greatly with retention and making sure we don't lose those students! I highly suggest just giving them a call to see if it can meet your needs. No high pressure sales, just friendly professionals that will answer your questions and help troubleshoot your specific needs. I was really concerned about trying something new, but I am so thankful I tried it! I wanted to take the time to write it down to let you all know about it, so that it can hopefully help another business owner or school because I have first hand knowledge on how it's benefited us! It really changed the quality of our business, saved us tons of money. No more wasted energy on things that drain my time and leave me frustrated. Now, I am putting my energy and time into what's most valuable and what will bring us the highest return and enjoying it!

The part that makes using Kicksite the best for me as the owner is how helpful all the Kicksite staff has been through all phases of our implementation and training.

With 10 Academies and 50 employees it was great to find a system that such a wide variety of individuals could use.

It is so easy to implement 50% of the products effectiveness but my staff still needs to spend the extra time to get the flows going.

the business parts of a martial arts school sucks. This program really helped me out by doing the heavy lifting on the admin stuff that I hate doing. It really helped my staff out as well as I can create pre-planned lessons.

it only works for martial arts! In all seriousness it doesn't help with tracking overall finances, but that's alright.

Overall it was a fantastic product

Everything was fantastic except for payment issues we had which apparently was because we lived in Australia

Payment issues, customers being charged fees while membership frozen etc and only reason I was give. Was because we lived in Australia.

It is so simple to use, and being web based, I can access it anywhere. It works great from an Iphone as well!

I wish the reports were easier to get to and customize. Only being able to download them via Excel limits us.

The on-boarding experience was excellent and we especially appreciated the support with our Kicksite staff person, Jada. We are very pleased with the management features in Kicksite and our members have been very receptive to the management improvements implemented with Kicksite.

Comprehensive website specifically for martial arts and is meeting our needs for our aikido dojo.

I do not have a least for this software.

The software allows us to track our clients, monitor classes and more effectively generate and transition prospects. Lacks some capability such as contract generation.

Kicksite is a great system to work with and offers a lot of options for your business. In the different pages it combines several features which makes it user friendly, and easy to understand. Some of the reports and calculating the numbers that we needed were not available, but Kicksite is always making changes and improving the site. The customer service is always there to help and to take your suggestions. Kicksite is always growing and is one of the best business solution systems on the market today.

We have been using Kicksite as our student management system for a few years now and absolutely love it! It is a great tool to stay connected to our clients via email and social media. Our Office Manager is able to easily navigate the various tuition options we have at our school and also send out timed communications about events and promotions we have at the school. Every time our Manager has needed assistance she has been able to schedule conference calls with the Kicksite staff that have walked her through the steps to accomplish her tasks. We are very happy with the system and we recommend it to all to all dojang owners.

I have tried several Martial Arts management systems over the past 25 years... and I must say, that not only is KickSite superior on nearly all fronts, their customer service and customer training are second to none! This web based program is Incredibly easy to use and has many features that I use every day to improve my student management, my retention, and my marketing! If I have questions, I get answers within 24 hours... and I feel heard and educated when I get off the phone with them! I love the fact that I can access ANY of my students at ANY time with my smart phone! Highly recommended!

I am so thankful to be a part of Kicksite. I was using my own excel sheets to keep track of 200 plus students. I thought I was doing ok too. Well, after a year with Kicksite I can tell you I am light years ahead from my own excel sheets. I am better connected to my staff through the web based site. I can keep in touch and inform my students of events with ease. Kicksite has saved me so time, time that I am spending doing what I love which is teaching martial arts. Anytime I have a question Kicksite customer service goes out of their way to help me. Love it!!!!!!

I've used several student management software over the past 8 years. Hands down, kicksite is the best! Easy to use, intuitive, best customer service, and industry specific for my needs! Where others are a one size fits all kind of platform, kicksite fits me perfectly! Kicksite is specific to my needs. It's the only software out there of its kind! It's the only software that keeps me in touch with my students the way it does and helps keep me on top of billing! Never have I felt more confident with a management software!

The billing and financial part of this software is super easy to use and understand. Love that we see what credit cards are expiring, and whose billing is expiring on the dashboard. Makes it easy to keep up with payments. Memberships and programs are easy to use and understand. Again the dashboard makes a big difference in knowing who needs extra attention, whether it be an expired membership, a birthday, or an attendance issue. It's like having a drawer full of paper files right at your finger tips.

Pros: Ease of Use Customer Service is among the Best, Quick response to any issue. Knowledge of the personnel that I have talked to is great. If they don't know they will find out and get back very quickly. Cons: Not able to Import Information into Kicksite such as Inventory. Not able to Export Information directly into accounting programs such as QuickBooks.

We started using KickSite approx 8 months ago and now use it for all 3 of our Academy locations. Very easy to use and leaps above any management software we have used in the past! The customer service is fantastic... when we do have a question their service team is very easy to get ahold of and they are always courteous and happy to assist. (This type of caring customer service is rare these days)

Before I started using Kicksite, it was hard to stay organized and it took countless hours of my time. Since using their program, managing my business has been so much easier. I spend less time in the office and more time teaching. Its already got everything you need or can think of. One of the best business decisions I made. The support team is AWESOME! I highly recommend it!

As a school owner I have had the opportunity to use both Champions Way and Kicksite. Of the two quality front desk software I prefer Kicksite. It is by far less expensive and the ease of setting up the accounts is awesome. The customer service is great and have always helped in a timely manner. I would recommend Kicksite to any school looking for front desk software.

My passion is not in the office, like most instructors its on the mats. kicksite is not just a program, its literally my personal assistant. I love the fact that I can access it virtually anywhere. Being a young entrepreneur is hard enough, but with the Kicksite staff they make it easy! Thank you guys for all you do!! keep on kickin'!

I have been with Kicksite for almost a year now and I'am very happy with their software. Their software allows me to manage my martial arts academy on a daily basis by doing things automatically such as processing payments and sending reminder emails. I would highly recommend Kicksite software for all martial arts academies.