--- title: "Omnify Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Omnify. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Omnify is a good fit for you!" source_url: "https://www.softwareadvice.com/gym-management/omnify-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Club Management Software](https://www.softwareadvice.com/club-management/) / [Omnify](https://www.softwareadvice.com/coaching/omnify-profile/) / Omnify Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/coaching/omnify-profile/) Reviews [Alternatives](https://www.softwareadvice.com/coaching/omnify-profile/alternatives/) # Omnify User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 100 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 61 reviews (61%) - 4 stars: 26 reviews (26%) - 3 stars: 10 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (3%) ### Most mentioned pros - The value it provides is undeniable, but the best part is how it has completely eliminated the constant stream of text messages asking about class availability. - Our small fitness business has truly benefited by using Omnify's booking platform for the past 3 years, and we look forward to contining with them! - What impressed me the most about Omnify was the team's ability to accommodate all the needs we requested and if there was a specific item or feature that wasn't part of the product, we could always find a solution that worked for everyone. ### Most mentioned cons - Additionally, the emails being sent exclusively in PST, without clear labeling, adds to the confusion for attendees in different time zones. - Often, when I attempt to generate a report, it downloads with zero rows, despite there being data available. - It is challenging that transferring existing clients to an existing family is not possible. ## Omnify customer reviews Showing reviews 1-25 of 100 (page 1). ### Makes Selling services Online Easy - Overall rating: 5/5 - Reviewer: Shannon R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is fantastic. I had a few issues when I first started due to not knowing how to use the platform but they were very patient and provided all the support I needed. The UI is easy to understand and support is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can get up and running selling services or booking appointments online in about an hour. Very easy to setup and use. They have template options for many types of businesses and services so it should be easy finding one that fits your needs. Perfect for adding on to an existing website without having to make major changes to your existing site, simple sub-domain setup and you are ready to go. #### Cons While the templates are nice and easy to customize, if you want detailed customizations you will need to know how to code or have a developer on hand. --- ### Exactly What I Needed - Overall rating: 5/5 - Reviewer: Jaime S. - Verified reviewer: Yes - Industry: Fine Art - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered I had a wonderful experience from start to finish. Aravind was awesome at guiding me through all the features and answering all my questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I searched high and low for something that would work to organize my class registrations. Omnify is so easy to use, has absolutely amazing customer service, and gives me literally every feature I needed. It's also less costly than so many others, with the ability to scale as I grow. #### Cons I really haven't found any cons yet. Every question I had about making the software work like I need it to was quickly answered. #### Reasons for switching to Omnify For my ongoing classes, Acuity was too confusing for my customers. --- ### Omnify integration with quickbook - Overall rating: 3/5 - Reviewer: Ambika R. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Technical guidance service was excellent. Very patient, clear explanation #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Booking the class, credit management, #### Cons Sales report doesnt come with invoice number which it has already #### Vendor response Thank you, Ambika! We've made some exciting improvements to our platform. We'd love for you to check it out! Replied August 2024 --- ### Most Flexible Software for the Money - Overall rating: 5/5 - Reviewer: Rachel S. - Verified reviewer: Yes - Industry: Motion Pictures and Film - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered We love Omnify because it allowed us to create a website that allows our users to sign up for slots at the company gym and on the peloton to ensure social distancing. After using it successfully for a couple months we also realized we could use it to allow our users to sing up for other things - like massages and haircuts as well! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy to use this software is and how it was completely customizable to our needs. It seamlessly allows our users to sign up for an account and sign up for classes without us having to walk them through it. Representatives are always there to answer my questions when I have them! #### Cons I have come across a few small glitches in the software but tech support has always helped me figured out a way around them and run them up the ladder to IT. I do wish they would go back to a month-to-month payment model though! #### Reasons for choosing Omnify We liked that Omnify showed how many slots were available for each class time while others did not. --- ### This is a fantastic platform to grow your studio or client based business. - Overall rating: 4/5 - Reviewer: Tim M. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allowed us to take our Circus School and grow our client base, sell tickets for shows and streamline some of our facility management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well! #### Cons Wish the reports were a bit better and there was a way to see how much you have to pay out to what teacher. --- ### A decent alternative to MindBody - Overall rating: 4/5 - Reviewer: Vincent Po B. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm satisfied with the app. I need to revisit it to see what are the latest features and see how its improved lately. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I got a lifetime deal on this so the value for me was there. The features are pretty decent to run a studio, service, fitness type of business. It's helpful in automating many of the processes when running the above type of service business. #### Cons It's not perfect, but it has been constantly evolving. Trying to set/configure recurring events on different dates was a bit confusing and didn't quite achieve what I wanted. I wish the mobile app feature was included in the plan I bought. #### Reasons for choosing Omnify I chose this as I had a chance to get it on a lifetime deal. --- ### Omnify works great when clients book an appointment for my Life Coaching service. - Overall rating: 5/5 - Reviewer: Kerry D. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Omnify has made it a breeze for clients to schedule bookings for my Life Coaching service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is easy to use and does the job. I'm able to easily indicate my availability and market my Life Coaching service. It's easy to setup discount coupons. I use this feature a lot. The setup wizard makes it easy to get started. And I was please with how easy it was to integrate with Stripe. Despite the Cons listed below, I would recommend this software to those seeking an affordable and easy-to-use booking solution. #### Cons I understand that Omnify is coming out with some updates that address some of my issues with this program. The version that I started with did not make it easy to offer any cost bookings. (My workaround was to create a 100% discount coupon.) Also, I found it difficult to create one-time unavailable time slots. --- ### I've really enjoyed using omnify! The store is very visually appealing. - Overall rating: 5/5 - Reviewer: Leah P. - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most is how easy it is to understand what to do. And I also like how visually appealing the store is. #### Cons Some things I took awhile to figure out so I really good manual would have been useful. Also I would have liked a little bit more flexibility in choosing the titles for the different operators. --- ### Omnify cost me 10 times more than I paid for it - Overall rating: 1/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered It promised so much, but failed to deliver to the point that it harmed my business. Avoid at all costs. I've been using Calendly since I stopped using Omnify and it has been seamless. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. It looked good at first but the problems far outweighed the apparent benefits. #### Cons Omnify regularly double-booked appointments on my Google Calendar to the point that I actually lost valuable clients. It harmed my reputation because I let people down due to missed appointments. As others have said the Support team simply stopped responding to support requests. And, to top it all, I just received notifications of a number of cancelled appointments by email, some from last year, even though I haven't used the software in months. --- ### Promising, but buggy and needs further refinement - Overall rating: 3/5 - Reviewer: Sheng Li S. - Verified reviewer: Yes - Industry: Biotechnology - Product usage: Used weekly for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Affordable, signed up for the lifetime plan from another site. I like the responsive customer service and development plan. #### Cons Software seems buggy and I've been asking for appointment packs, but they seem to never come. Mobile calender sync does not seem to be working. --- ### User Friendly - Overall rating: 4/5 - Reviewer: Lauren F. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. Overall it is a great program. We tried migrating to a different platform and quickly came back to Omnify. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and ability to find work arounds. Ability to contact staff and get results. #### Cons Inability to create custom reports and gift cards. --- ### Art Education Registration - Overall rating: 5/5 - Reviewer: Katherine B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Omnify is a good platform that holds members, memberships, and classes in one place; much more. The software allows for signing up as a member choosing your membership and then signing up for classes. Our instructors see in real-time how many students they have, and this makes it easier to do last-minute marketing for classes. It's a benefit having classes and class packs hidden, we can create and then hide them until we are ready to release them. This option gives our volunteers time flexibility for creating classes. Everything doesn't have to be done all at once. The membership benefits dashboard is easy to use and intuitive. Actually, once you understand the terms on Omnify then most of the dashboards are intuitive. Setup help was awesome and questions get answered very quickly. Support materials for admin etc... are available and easy to understand. #### Cons Too many emails to instructors. There should be a toggle to allow just confirmation emails, not individual classes. This should also apply to class registrations. Members just want a confirmation email for a class pack registration. Family memberships should allow each family member to receive the benefit without having to signup as a member. This could be a toggle button to switch on or off. #### Vendor response Thank you Katherine for your review. Our platform has evolved with some fantastic new features. We’d love for you to explore it! Replied August 2024 --- ### Still a work-in-progress but good support team - Overall rating: 4/5 - Reviewer: Joey A. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros user friendly and easy to navigate have met with some issues in my 2 years of using the software, but am thankful to have [SENSITIVE CONTENT] who helped me out very quickly with urgent tech issues. The help staff varies from each person, I have met not so efficient support members as well, but [SENSITIVE CONTENT] is one of the best I've come across and the reason why I've decided to leave this review! :) #### Cons - class packs cannot be unlinked between specific members - different classes cannot be launched all at the same time (I have to do it one by one) - customers don't have an app on their side; have to keep logging in and on our end we have to explain how to use it to all our new members and supply the booking link --- ### Critical during COVID + easy to use - Overall rating: 5/5 - Reviewer: Jennifer B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent software that solved a problem we didn't ever think we would have! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used Omnify to manage our pool at our condo association during COVID restrictions. Omnify made it easy for homeowners to book their time, enabling us to keep the pool open. We continued to use it last summer and this winter to maintain a safe environment. It was mostly easy to set up and run. #### Cons Setting up multiple sessions could be easier and more automated. --- ### Omnify is a powerful and flexible platform with a huge amount of potential and it’s getting better! - Overall rating: 5/5 - Reviewer: Aidan D. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered If you are a school (primary or secondary) or cooperation offering individual sessions or blocks of classes, this is without doubt the platform to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After spending several months exploring various other platforms, I finally settled on Omnify because of its ease of use and the many excellent features it offers. From what I experienced, I found Omnify to be the only online software that gave me the flexibility to create and present our services in a way that was visually clear and simple for our clients to book online. The option to create widgets enabled us to integrate the platform into our website making it even easier for clients to explore and select the services they wanted. The Omnify team are clearly committed to the needs of their clients, updating the various features and improving the functionality of the platform on a regular basis. Their support team is 'Outstanding' and are always on hand to provide guidance in a patient and professional manner. #### Cons As with any platform, you will need to commit a little time to understand the desktop and the various features it offers but once you do you won’t look back! --- ### HOA Pool - Overall rating: 5/5 - Reviewer: Ari F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, great experience with the product as both the administrator and for users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for our residents, integrated into our website, easy to setup. #### Cons Cancelling group reservations was not straightforward. The user finds their individual reservation and cancels only their reservation, but the other group members remain registered. #### Reasons for choosing Omnify Price, ease of use, fit our usage model best. --- ### appointments great, memberships a problem - Overall rating: 4/5 - Reviewer: Josephine S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered I got it through App Sumo deal, so great value at the discounted price. if I was paying ongoing fees I would have left them a long time ago. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros integration into my website was easy, as it setting up new services. calendars synch well now. #### Cons it is in my time zone, not the end user. understanding membership setup has caused me no end of problems, so not clear what their definitions are, and meant I have to go back to clients over and over to try to sort. I've even had a phone conversation with them, beyond chat, and still no clarity. they don't get I need some on auto pay, and some not. the setting is global. I'll be looking at organising subscriptions directly with my payment platform instead. Had enough of unclear solutions. #### Reasons for choosing Omnify had an App sumo deal years ago. it had the functionality I wanted. --- ### Great experience working with the team at Omnify! - Overall rating: 5/5 - Reviewer: James W. - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allows links our members, admin team and our coaches through an easy to use interface. The support team is excellent and really listen while continuing to improve their product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is solving problems for sports / activity operators that have mobile teams by linking them with a centralised booking system on a mobile platform. #### Cons In the early stages there were the normal hiccups here and there for any new service (we have tried many). Any problems have continuously been improved upon by the team listening to our (the customers) feedback. --- ### Omnify is the worst tool I have ever purchased! - Overall rating: 1/5 - Reviewer: Eric G. - Verified reviewer: Yes - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered The embeddable user interface is wonky. First, it's showing available dates in the past. Also, when you try to look at available dates on following week, you get prompted to enter an email as if you had selected an available booking time. Very frustrating! This lifetime deal certainly wasn't worth it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Sales page is beautiful and full of promises... Some of the features seem very interesting. The lifetime deal that I had would have been worthwhile (if it worked.) #### Cons It doesn't work well for multiple Google calendar sync! I've asked for a refund within 30 days because it didn't work and support promised to make it work. After 6 months, it still doesn't work! --- ### Omnify Review - Overall rating: 5/5 - Reviewer: Michele B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered The overall experience could’ve been less frustrating if there were more specific details for how to initially start on the site. However It was very helpful to have [SENSITIVE CONTENT HIDDEN] respond very quickly to my inquiries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [SENSITIVE CONTENT HIDDEN] was very helpful. I like do you ability to customize to fit the needs of the association and I manage. #### Cons There are some back and difficulties I had when starting up. It would be helpful to have Visual examples for how the end-user well view and use the options that are inputted. --- ### Good software for the price - Overall rating: 4/5 - Reviewer: Beth M. - Industry: Plastics - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Staff was extremely helpful with my small business software. Highly recommended, Beth #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s easy to navigate and they actually answer your questions. Most companies do not provide that kind of customer service #### Cons Nothing, it’s pretty straight forward and easy to use --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Sheridan T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered [SENSITIVE CONTENT HIDDEN] is AWESOME! The integration of the software with our operations seemed daunting. But, [SENSITIVE CONTENT HIDDEN] really made the transition easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the easy of use of the product. The end user experience is very simple and easy to interface. #### Cons I don't have issues with the product. It does exactly what we need it to do and efficiently. --- ### Great Tool For Small Businesses - Overall rating: 4/5 - Reviewer: Wendy K. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Product was easy to use for both end customer and administrator. They also have a strong client support team that is available with a phone call. #### Cons Some minor technical errors happened when customers are transacting.. but the client support team took this up quickly. --- ### We love it! - Overall rating: 5/5 - Reviewer: Ashley P. - Product usage: Used weekly for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our team is really enjoyed the software it's super simple to use and really enjoy it . Hope to continue to use it for a long time #### Cons The only thing that needs a little bit of help was the training at the beginning but other than that it worked exactly as described --- ### Omnify launch with [SENSITIVE CONTENT HIDDEN] assistance - Overall rating: 4/5 - Reviewer: Geri L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered It allows residents to reserve pool times 24 hours a day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We launched today to our residents and so far the reception has been good. #### Cons The response for assistance have been very quick. I have yet to stumble upon a CON ## More reviews [Next reviews](https://www.softwareadvice.com/coaching/omnify-profile/reviews/?page=2) --- Omnify Reviews, Pros and Cons - 2026 Software Advice