iClassPro

RATING:

4.5

(456)

About iClassPro

iClassPro is a cloud-based business management solution for midsize and large studios with features such as class management, attendance management, staff scheduling and online payments. iClassPro features class scheduling, which allows students to schedule their classes online. When a class booking is made, it reflects in trainers' calendars in real-time. The solution also features a mobile application for iOS devices where students can sign in and mark attendance. The app allows students to make online credit card payments for class fees and merchandise purchases. iClassPro features automated email and text messages which allow users to manage marketing campaigns and student communications. The solution features website integration which allows users to add ...

iClassPro Pricing

iClassPro offers a free trial for 30 days, after which the software is available at $129 per month per location.

Starting price: 

$129.00 per month

Free trial: 

Available

Free version: 

Not Available

iClassPro Custom Branded Mobile App: Give your customers a powerful mobile-app experience that stands out with your unique brand. Your own dedicated mobile app will be listed in Apple's App Store and Google Play.
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iClassPro Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for iClassPro

1 - 5 of 455 Reviews

Susan

Health, Wellness and Fitness, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

Makes life much easier

User Profile

Mike

Verified reviewer

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Berks East Review

We have been using iClass for 5 and a half years, and believe it is currently better than other alternatives.

PROS

General Setup is easy to set up and make classes and billing. Able to send billing statements, and messages to all the clients.

CONS

Wish we could make custom reports. Wish there was a color blind option when viewing past due balances on family screens. When a trial or make up - Would like to make a note to the trial record. Notes on families and students are difficult to find, and should be integrated so that you can see note about family and students more easily.

Courtney

Individual & Family Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

iclass is simply the best for all Fitness and Gymnastics Management

I have had a great experience with iclass. All customer service encounters have been helpful, guides and resources are great and overall programming is straightforward and constantly updating with great features!

PROS

iclassPro is designed simply and efficiently. This makes it easy for everyone to use. From Instructors, front end and management it helps streamline multiple processes in a few easy steps.

CONS

The invoicing system. I would love to be able to customize individual invoices and send them directly through iclass. Being able to add an invoice number or add specific services and change pricing amounts would be so helpful to our services. I would also love to see a training on basics of iclass and how to use all functions from a basics training level for new staff to get an overview.

Reason for choosing iClassPro

We considered staying with Mindbody or Vagaro

Reasons for switching to iClassPro

More functional use for our business needs servicing Gymnastics and Fitness

Melissa

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2024

Switching Ownerships.

CONS

I did not like it. The system is hard to use.

Reason for choosing iClassPro

The previous [sensitive content hidden] already had it set up. It was already set up.

Vendor Response

Thank you for sharing your feedback. We strive to provide a user-friendly experience, and we're sorry to hear that this was not your experience. We would appreciate the opportunity to assist you and ensure you get the most out of iClassPro. Our support team is ready to help with any difficulties you might be facing, and we also offer various educational resources to help users become more comfortable and proficient with our software. Please contact us at support@iclasspro.com at your earliest convenience. We are committed to addressing your concerns and improving your experience.

Replied June 2024

Jacquelyn

Sports, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Overall Program Review

In the beginning, no bad experiences. Started out nice and easy to use with user guide to refer to. Then, multiple changes came, where everything changed and I tossed the user guide out as the changes came every day and were very hard to follow.

PROS

Your staff is always pleasant and the basic iClassPro program is good.

CONS

There is constant change is how things are done, making it hard to teach to staff. In asking for something I feel is important, it takes a long time for it to change, if it changes at all, ie: formatting phone numbers and names. Sometimes the updates you do actually make things more difficult, with multiple changes that are the same as what we have, but just like extra ways to do things. The support system is basically good, your techs are always very sweet but there have been 2 things, you were not able to fix and so I'm just stuck with glitches, ets.

Reason for choosing iClassPro

It seemed to have more of what we needed at the time

Reasons for switching to iClassPro

iClass just seemed easier than what we were using and there was a user guide you could refer to and things went well at that time.