Jackrabbit Gymnastics

RATING:

4.6

(309)

About Jackrabbit Gymnastics

Jackrabbit Gymnastics is a club management solution designed to help businesses manage registration, billing, attendance tracking, class scheduling and other operations. It provides an accounting module, which lets gymnastics schools integrate the system with Quickbooks and track paid fees, reconciliations and project payments on a unified interface. The application allows businesses to monitor staff's logging details or availabilities, track students' progress and class schedules and share selected information with parents and staff on self-service portals. It includes a point of sale functionality, which lets gym owners accept payments using a credit card swipe reader. Additionally, administrators can utilize an executive dashboard and reporting capabilities to gene...

Jackrabbit Gymnastics Pricing

No contracts, pricing based on total student count. 1-100 students: $49/month 101-250 students: $89/month 251-500 students: $129/month 501-1000 students: $169/month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Jackrabbit Gymnastics automatic billing
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Jackrabbit Gymnastics Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jackrabbit Gymnastics

1 - 5 of 309 Reviews

JR

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Can't Live Without JackRabbit

Dealing with JackRabbit Technologies has been super easy and very informative. We have attended their training class on several occasions and we always learn a new function/feature that we can use.

PROS

JackRabbit Technologies is an all in one top to bottom software solution that helps me track, analyse and run my business daily. There are so many features of the software that make our daily life much more enjoyable that if we had to do manually or with several different products our life would be miserable. Seemless integration with Express Payroll makes running my paycycles as simple as a click of a button

CONS

Sometimes it takes a little longer than I would like to implement a new feature that directly effects my process(es). I also understand that I am not the only business using the software and that new features need to be looked at across the entire spectrum of business involved.

Reason for choosing Jackrabbit Gymnastics

Function and Feature more rich than any other.

Reasons for switching to Jackrabbit Gymnastics

An online options that is accessible from anywhere was the primary reason for selecting JackRabbit. Our previous solution was a desktop only version.

Nicole

Recreational Facilities and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Jackrabbit for Sports Class Management

Taken as a whole, we believe Jackrabbit to be the best option for sports class management, and we have seen none better. I have been a Jackrabbit user for 11 years.

PROS

Jackrabbit is very robust. It does a lot and it does it very well. Automated payments and fee postings with complicated discount rule options is a HUGE time-saver. Love the staff portal and the parent portal- this also saves our front desk a LOT of time! Support is very detailed and quick! Reports are mostly well-handled. Overall we think Jackrabbit is the best on the market at this time.

CONS

Wish list to improve our experience with Jackrabbit: smoother and more complete app integration with the Mobile Inventor app, option for door access integration, which we would use for child care and the fitness facilities, better wording for adults registering themselves into adult-level classes, parents able to remove their children from waitlists in the portal, an online store option, and a REAL booking module for private lessons. And a BIG one- the email function. You have to understand code to be able to do what you want, or at least able to understand it enough to copy and manipulate a newsletter code and JR offers no support for it- this is, in my opinion, a big miss. Not being able to populate someone's name or balance into an email is a big miss, too. We have to adjust emails manually a lot and it is time consuming- something we don't have to do in our fitness gym management software.

Reason for choosing Jackrabbit Gymnastics

This was a couple years before my time. I will say I have personally researched for many years many softwares to find one that can integrate our fitness facilities as well. I am still on that hunt. If you broadened to include fitness gym management (package add-ons, door access, etc) you would be the MOST robust software out there and could take on YMCAs, which is pretty much what we are.

Reasons for switching to Jackrabbit Gymnastics

This happened a couple years before I joined the organization, so I am unsure which it was.

Liz

Sports, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2022

Star-Mites

Financial tracking and fee collects is made simpler since implementing JR Tracking student numbers is much easier as I have 3 branches

PROS

Easy to use, does 85% of what I require and has simplified our systems.

CONS

Better attendance tracking - adding notes to missed classes Medical alerts visible at each athlete not having to check a tab Kids not assigned to a class after a certain ti automatically be archived A proper App for parents to use on devices!!! Invoice & statement (individual) A internal shop for parents to see items and purchase Club apparel and uniforms Simpler way to separate my multi branch club

Reason for choosing Jackrabbit Gymnastics

A senior member of staff at the time had good knowledge of the product which made set up easier

Janean

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Essential to Gym Management

Almost all positive! We use it daily and would only consider switching if iclasspro had great alternatives to the above mentioned problems.

PROS

We love Jackrabbit Class! Our gym wouldn't function without it. My favorite features is how fast and friendly customer service is. I always have a positive experience with customer service.

CONS

The private lesson scheduling system (or lack thereof) and that we can't have a check-out feature for summer camp. We would also like more zapier integrations.

Reasons for switching to Jackrabbit Gymnastics

At the time I believe they weren't online

Vanessa

Performing Arts, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Flexible and robust

Jackrabbit has eliminated all of the manual work of organizing registrations and sending confirmation emails for each session of classes. It has allowed us to see our revenue at a glance and easily track our monetary progress. It has allowed us to efficiently search and contact groups of families based on their status. (Example: Current students who are not registered for an upcoming session, families not paid by the payment deadline, all students registered for a class that is cancelled for some reason etc. )

PROS

We looked at a lot of software and it is difficult to find one that has options to search, track and do all the things you want to be able to do. And usually the more things that are possible, the more confusing and steep the learning curve. Jackrabbit offers so many possible functions and also organizes them well by through the Staff Portal, Parent Portals, drop down menus. The searchable tutorials are very helpful and I use them all the time when I forget how to do a particular function. We have been very happy with how Jackrabbit has organized and streamlined our information database and our processes.

CONS

Because there is so much information and possible ways to access the information it does take a significant amount of time to become familiar with it all. It is difficult to tell what the families see in their portals since I only ever see it from the back end. We have created a "pretend family " account for ourselves to be able to view it from the family's perspective.

Reason for choosing Jackrabbit Gymnastics

Jackrabbit offers tiers of product and prices. We are a small organization and we don't have the budget to invest in a large, up-front sum for set up. We could select a monthly price that fit our needs based on the size of our clientele and usage.