membermeister

RATING:

4.9

(104)

About membermeister

Membermeister is a dance studio software for dance, theatre, and performing arts schools aiming to automate, optimize and grow their business. Key features include recurring billing & invoicing, event scheduling & management, SMS messaging, online registration & payment, and attendance tracking. The platform features a student database, marketing tools, financial reports, and timetables that help firms improve operational efficiency. It assists schools and business owners to increase student numbers and retention, produce registers, send newsletters for marketing, avoid payment disputes & late payers, and control staff access. Membermeister allows dance studios to take online payments directly to their bank account, reduce admin tasks and paperwork, enhance student en...

membermeister Pricing

Bronze: £29 for up to 50 members. Silver: £39 for up to 150 members. Gold: £49 for up to 300 members. Platinum: £69 for up 750 members. Custom: Contact membermeister for higher limits and custom limits.

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

membermeister Invoice Overview
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membermeister Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for membermeister

1 - 5 of 104 Reviews

Josh

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Highly Recommend!

The customer experience is of the highest level, the team are fast to respond and very helpful when needed. They also made the set up almost effortless especially with the moving over of info from our old software.

PROS

It's extremely easy to use, easy to set up and not unnecessarily complicated.

CONS

Nothing to date, anything I wanted slightly different was customised for me at no cost

Vendor Response

Hi Josh, thanks so much for this awesome review. I'll share it with the team, it'll make their day.

Replied November 2021

Claireq

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2022

A user friendly system that can be managed by all

They are very quick to get back to you and very helpful, the other very well know and used systems I have used alongside Membermeister have not been so quick to help, particularly those with very complicated set ups. They say that they will talk you through it but all you get is a youtube link and a brief printed outline.

PROS

I have tried various CRM systems for dance schools and some of them offer far more options than Membermeister, however you still cannot beat the simplicity of the system and anyone can use this system straight away. It is not complex to set up and you can be up and running in a matter of minuets, saving a great deal of time. I have run three CRM systems alongside Membermeister over the last couple of years and paying twice but it was important for me to get the right system for both myself and my staff., most importantly my staff. I work with computers and programmes all day long and know my way around software so I can use the more complicated systems but it is my staff who also have to use it daily and Membermesiter is the one they love the most.

CONS

They do not have as many features as other CRM systems and they are not as cheap as others, but they seem to be adding more and more features on a regular basis without changing the way the front end looks so for my staff it is great for them.

Reason for choosing membermeister

For its simplicity and user friendly system for all my staff.

Serena

Performing Arts, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2019

Membermeister is great!

Membermeister has saved me lots of time with its shared access to the registers for teachers which makes it easy to let them know of any extras or missing people in class withought me having to fill their inboxes. If you invoice then this is easy to do in bulk. A great bit of software to help Ballet schools!

PROS

Ease of use; great support from helpful team on the end of a phone; the step by step videos are great! shared access to the registers with teachers which makes it easy to let them know of any extras or missing people in class.

CONS

It doesn’t quite fit my workflow process

Linda-Ruth

Leisure, Travel & Tourism

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2016

Simple and effective to use

I run a dance school with roughly 200 students and this has been really effective for storing details, creating registers, generating and keeping a track of invoices and emailing customers. My customers pay blocks by calendar months and the system in place means this is done really easily.

PROS

I like that I can generate invoices quickly and simply & merge invoices for customers with multiple children in classes. Duplicating classes for the next block is straight forward and works ideally for me as my customers pay on a calendar month basis. Each month will have a different cost and this function makes this simple for invoicing as it works it out. Keeping track of payments is straight forward. I like the 'missing email address' function. Overall, everything is very straight forward and simple to run. I find this much better to previous database systems I have trialled as they were much more complicated. Aesthetically too I prefer Membermeister.

CONS

I would like to be able to set a different default for certain settings: Default payment option (it selects cheque for new customers but I would prefer it to select cash) First name Alphabetical order default when printing registers as a few times I've forgot to change to this. A 'back' button for going back to class payments after I have edited an invoice. I'd like to be able to define relationship of emergency contact details as these are not always 'parents'.

Laurence Mark

Performing Arts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Very satisfied

We are much more efficient using Membermeister than we were before.

PROS

We have found that this software greatly improved our efficiency. Integrating invoices to timetables and payments is extremely useful.

CONS

The only thing we would like is some way to integratE/connect direct debits with accounts when not associated with an invoice.

Reason for choosing membermeister

[SENSITIVE CONTENT HIDDEN] and his team were extremely helpful and proactive in working with us to make it a smooth transition.

Vendor Response

Thank you - I'm delighted to let you know that you can now collect payments by Direct Debit without the need for an invoice.

Replied December 2021