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Mindbody vs Reservio

Mindbody vs Reservio

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Overall Rating
4.0 (2875)
4.6 (78)
Ease-of-Use
3.9 / 5
4.7 / 5
Value for Money
3.6 / 5
4.5 / 5
Customer Support
3.8 / 5
4.6 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 9, 2025
December 5, 2024
Pros/Cons
  • Pros

  • They way you book for a service is very good, the dashboards they have are very good on the system. The system provides an insight snapshot to what is going on today which is great.
  • I like your personalized attention and that your response has made me feel valued as a customer and gives me the confidence that I am supported at all times.
  • You can favorite the places you frequent so it's easy to access exactly where you want to book. I like the flexibility and it helps that you can use it on your phone as well as computer.
  • Cons

  • This system is a constant source of grief. It double charges clients all the time, they say they are "trying" to get it to stop, meanwhile I get a dozen furious calls a week from clients who complain.
  • It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.
  • Besides the horrible service they have not kept up with technology.
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  • Pros

  • It's a clean and well designed app with good UX so the experience is good. It's relatively simple to use yet powerful in its function.
  • The ability to book in my facility has been great, definitely it is something to consider if your company wants to have a better service with clients. It is a must get software in my opinion.
  • This is a job that usually takes staff a significant amount of time so having a software that does this for you has been of great help.
  • Cons

  • Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying.
  • Something that has been annoying me quite a bit is that we are allowed to create accounts for some customers, but there is no apparent way for them to log in.
  • No many features for wordpress users, no features for reserve the all week.
Read all user reviews
Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos