BigChange vs Workiz

RATING:

4.5

(269)

BigChange has 269 reviews and a rating of 4.49 / 5 stars vs Workiz which has 204 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (269)
4.5 (204)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 7, 2024
February 2, 2024
Pros/Cons
  • Pros

  • Nice visual on screen so can see which jobs are coming up.
  • As the business has grown, Big Change have supported us all the way, implementing added features, new tools and always happy to look into new add ons to assist our business.
  • Cons

  • The lack of integration with accounting software but this is know sorted.
  • System error causing slow use or none use of the software occur too often.
Read all user reviews
  • Pros

  • I love the new tip feature. It’s very easy to us and works great.
  • This software has phone and text integration which allows administrators to mask customer phone numbers. This is a great feature for the industry I work in.
  • Cons

  • Very hard to distinguish the schedule. If you need a client with multiple properties and sub addresses this is the worst software I have ever encountered for such client management.
  • Calls drop when calling through the app, jobs don’t always update right away.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos