All Contractor+ Reviews

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Daniel

Verified reviewer

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Very professional tool

The estimating function is very clear, crisp looking and easy to use.

PROS

I read some of the lower ratings and I think they were looking for magic.I have used the competitive products and this is by far the most comprehensive and best product so far. It has nearly every feature needed to properly operate your business. And here is a very good attribute they actually have someone respond to your questions quickly and with sincerity. Again, if the low raters had just asked their problem probably would have been solved.

CONS

Takes time. But that's ok it does a lot.

Reasons for switching to Contractor+

Their pricing went way up beyond their value. However, the product is pretty good this one is better. The support is superior here. Their's hit and miss.

Branden

Verified reviewer

Construction, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Got onboard at the beginning

Empressed with the conceptual ideas of the app and I think the developers are actually trying to put out a product that will help business owners and their teams. I do believe it still needs sometime before it is a top choice app though.

PROS

The app has a lot of good features that a service company could take advantage of to streamline their operational tasks. It had pretty much everything I had looked for in an app for the five years I been in business. Unfortunately, I have not gotten to really put the app to the test to see if it would really benefit my company. This is not the fault of the app or it’s service it provides. My business has been forced into a hibernation status at the moment due to transportation issues mostly, coupled with the pandemic as well. I have reduced my account back down to their free offerings for now. Which still offer a good assortment of capabilities to make use of.

CONS

There are parts of the dashboard and how you navigate through the system that I find tricky and somethings even unneeded . I would like to be able to customize the dashboard to my needs a lot more so I don’t have to look to find things so much or even scroll so much to get to at times. Also since I was one of the first onboard with them, some of the features had not been implemented yet but you could still find the sections allotted for them in your dashboard. Yes, it is nice to know what would be available one day, but it was also frustrating somewhat to want to use an offering and click on it only to get the “coming soon’ message. Just a personal thing maybe but worth noting.

Reasons for switching to Contractor+

I did not truly switch . I like Markate as wel. I just wanted to test options. At times I have run both apps at the same time. I may not have been doing duplicate estimating or invoicing for particular jobs, but I have bounced back n forth I’m sure.

Vendor Response

Thanks for taking the time to share this feedback. It's actually a really good idea to be able to customize the main dashboard screen so it's tailored to your individual preferences. We will get that on the dev roadmap!

Replied August 2021

Nathan

Construction, 1 employee

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed January 2023

A decent application for the price.

The application works for the most part. Each module works well as a stand alone module, it's when you attempt to use the functions that are supposed to link one module to the next to provide for an intuitive workflow. Support is slow and available through what amounts to an offline chat and a scheduled zoom meeting. Available times may be several days out.

PROS

The software is fairly easy to use and it contains many features of it's more expensive competitors. The pricing on this software is what makes it extremely attractive. For the same features most of the other options out there are charging over $100 /user /month.

CONS

There's no workflow documentation, that I could find, nothing that gives you a generic walk through from estimating, job creation, adding time and then invoicing for that time. Multiple visits for each job can be scheduled with an attached time clock function, however, even after utilizing the time clock function when trying to invoice for the visit it asks for a dollar amount to charge for each visit selected instead using the time entered. i.e. If you entered 3 visits and clocked 1hr. , 5 hrs. and 3hrs.. Then you create an invoice from the job visits, the following screen asks what you want to charge for each visit. Only allowing a whole dollar amount rate that applies to all visits selected. If you entered $500, you would get a line item with 3 units @ $500 each, instead of allowing an assigned per hour rate and using that to calculate the actual cost. Maybe I'm not understanding something and there are some contractors / handyman companies that charge a flat fee per visit regardless of actual time spent on the job. The software appears to have a module to track business expenses, but only allows you to pay for those expenses using the general categories that you have setup for invoice payments. i.e. if you do not accept credit or debit cards, that category cannot be selected as a method of payment for an expense. I don't know about you, but I may not accept credit cards for payment, due to cost. That doesn't mean that I don't use one on an expense.

Reason for choosing Contractor+

Pricing.

Adam

Construction, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

The New Guy

I like it. The team at Contractor+ provide prompt service and has a very client first approach. The software is great.

PROS

The software is a great idea and is coming along nicely. I believe the competition better watch out for this soon to be beast!

CONS

It’s still young and development has been challenging at times.

Reasons for switching to Contractor+

Wanted to find a more personal system.

Vendor Response

Hi Adam, thank you for taking the time to leave us a review. You're right, Contractor+ is still very new and is moving along fast. We are trying our best to provide the best possible service. We are so grateful you've seen the value in what we're doing and have chosen to join us! If you ever need anything, let us know!

Replied August 2021

Cathie

Construction, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2021

Getting There

I’ve tried every which way to get support. I can’t reach anyone! That’s the glitch I’m experiencing. There are several bugs that need worked out. Once this works smoothly, it’ll be worth the $100+ I paid. The ideas are solid and features are EXACTLY what I need. An easier way to reach support, features that work, maybe a way for users to report bugs would be great.

PROS

I like the idea of the software. It’s everything we need!

CONS

Can’t get ahold of support. Standard features are still glitchy.

Reason for choosing Contractor+

Again, it seemed easier to use. It’s not quite there yet though. So still considering alternative. I’m glad I spent the money because it helps support the overall mission of getting the software optimally functional. However, I do constantly look for better functioning alternatives.

Reasons for switching to Contractor+

Contractor + seemed more complete and easier to use.

Vendor Response

Hi Cathie, we are so sorry to hear you haven't been able to reach support. Have you created a support ticket or sent an email to support@contractorplus.app? You can also call us at (855) 392-8803, though we typically are on other scheduled calls and have to return your call after we get your voicemail. The way around this is to book a call with your dedicated support rep directly. You can schedule a call with me here https://calendly.com/xflavor I hope this helps! I look forward to talking to you soon!

Replied August 2021

JB

Farming, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Landscape records and billing simplified

It was much improved from app I used before hand and I went from the free version to paying for pro as it unlocked so many more features very well worth it. Nothing I can need that they don't have covered and available to include

PROS

Just the platform in general is pretty simple to use and being able to take clients potential or current from estimates to invoiced along with notes between the both parties and notes for just my business it works well for me. I'm simple and also like it's not time consuming

CONS

That all my emails to clients go to spam as I cannot figure out how to link my email directly to estimates and follow up emails

Reasons for switching to Contractor+

Wanted easier platform to use

Vendor Response

Hi JB, we have recently added an easier integration for Gmail/Google hosted emails. If you want to use your own custom email and are having difficulties, please give us a call (855) 392-8803 or send us an email at support@contractorplus.app and we will give you a hand at getting it setup!

Replied August 2021

Bryn

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Contractor + is the FUTURE of Field Management software

The customer service and support makes this a 5⭐️⭐️⭐️⭐️⭐️ Star review! They answer when you call or email and they have NEVER NOT taken action and address an issue or entertaining everyone’s feedback and making quick changes and updates. They are AWESOME! Another thing… HOW OFTEN DO YOU EVER HEAR FROM THE [SENSITIVE CONTENT] AND [SENSITIVE CONTENT] of a software??? NEVER! Except with Contractor +, where I’ve personally been contacted by the [SENSITIVE CONTENT] and was able to voice my thoughts and need for changes and he actually listens and cares.

PROS

The app interface is well laid out and super easy to navigate as long as you have a cell phone signal.

CONS

To be honest, I wish it was about 5 years older just for development purposes. They have almost daily updates but are still developing.

Reason for choosing Contractor+

Customer Support Ease of use Price Updates GREAT MANAGEMENT!

Reasons for switching to Contractor+

An interview on YouTube with the founder and creator.

Troy

Construction, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great product for the money

PROS

The software is easy to learn and to be as new as it is does a very good job keeping al of my clients and their jobs in order.

CONS

Since the platform is still being built there are a few kinks in the software but the team is very responsive to my emails whenever an issue arises.

Vendor Response

Thanks so much for taking the time to share your thoughts Troy. We are grateful you've entrusted us as the software company to help support your business. If you ever need anything at all you know how to reach us :)

Replied August 2021

Joshua

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

Good for the goose you oughtta take a gander

It's been very clean and easy to use overall once you get used to it. And it's Dependable no crashes no glitches no lost information and I feel secure

PROS

The clean look of the invoices and estimates are legit

CONS

The difficulty and setting up and choosing customers and addresses

Reason for choosing Contractor+

Na

Reasons for switching to Contractor+

Wasn't everything I needed

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2021

VERY HANDY CIONVIENIENT APP. A DAILY MUST HAVE FOR MY BUSINESS

IT HAS MADE THIS A VERY SMOOTH STARTUP

PROS

THE ESTIMATER AND SUPPLY LIST. IT COMES IN HAMNDY TO BE ABLE TO GIVE ONSIGHTESTIMATE]

CONS

THE SIGNATURE SHOWED COMPLETED BY CLIENT WEN I OPEND ESTIMATE IN MY APP

Vendor Response

Hey there. Thanks for taking the time to leave us a review. I am curious what we could do to increase the value for money as you rated it 1 of 5. We're listening if you have any suggestions that could make Contractor+ more valuable to you, and make you more likely to recommend to others. Give us a call if you have any ideas. We're listening!

Replied August 2021

James

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2021

Contractor in Texas

I am making the business run a bit smoother with this app as far as payments and contracts

PROS

I like the easy way of sending contract bids and invoices.

CONS

Sometimes the app is overwhelming,and confusing.

Reason for choosing Contractor+

The presentation was eye catching

Reasons for switching to Contractor+

Square was very unhelpful.

Bobby

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

It the best overall

All the features are great

PROS

Well I love all the new functions there always coming out with

CONS

There no cons in my book.......... .....

Reasons for switching to Contractor+

It was easy to use

John

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Excellent addition to any contractor

Since day one this app has helped me scale my company to the next level and helped me get some crucial me time back in my day.

PROS

This is by far the best app I have found for quotes and estimates. Do yourself the favor and give it a shot you will be glad u did.

CONS

Honestly I don’t have anything negative to say

Reason for choosing Contractor+

The customer support and the software

Vendor Response

Wow John. Thank you so much for the kind words. :)

Replied August 2021

Caleb

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Greatest app ever

Billing invoicing time managment and scheduling

PROS

It covers all bases. Everything you need in one app

CONS

Nothing i dont like about this app. Its perfect

Vendor Response

Hi Caleb, wow. Thank you! We love hearing this. We wouldn't say it's perfect, not yet. But we are striving to make it as perfect as possible. So grateful to hear it's working well for you. If you ever need anything, give us a buzz!

Replied August 2021

Christopher

Construction, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5