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Overall Rating
4.56 / 5 (54)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
November 29, 2021
Pros/Cons
  • Pros

  • The ease of use in the field is a huge benefit to myself and my techs.
  • The system is comprehensive, for the most part, in delivering field service functionality across the various processes of my business at a price point that a small company like mine can support.
  • Cons

  • It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.
  • Maybe have the ability to drag and drop info on screens.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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