# Field Service Management Software Reviews, Demo & Pricing - 2026 > Review of Field Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/handyman/gps-insight-field-service-management-profile --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Field Service Management Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/424004-gps-insight-field-service-management/reviews/)[Alternatives](https://www.softwareadvice.com/product/424004-gps-insight-field-service-management/alternatives/) # Field Service Management 2026: Benefits, Features & Pricing Wondering if Field Service Management is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Field Service Management 4.2 [(117)](https://www.softwareadvice.com/product/424004-gps-insight-field-service-management/reviews/) Pricing Starting at $49.00 per month ### About Field Service Management Field Service Management by GPS Insight is a work order management solution that helps businesses streamline operations related to scheduling, payment processing, location tracking, and more on a centralized platform. It enables staff members to maintain a central repository of customer data, such as locations, activity notes, service history, contact information and installed assets. A built-in calendar tool lets team members schedule services and gain real-time visibility into job status. co-worker availability and overall team workload. It allows technicians to create build quotes, capture images, add notes, upload sketches, and capture electronic signatures. Additionally, employees can generate custom branded invoices and share them with customers as PDF files, shareable links, or email. Field Service Management by GPS Insight allows businesses to manage accounting processes by integrating the platform with Quickbooks. Pricing is available on request and support is extended via live chat, FAQs, phone, email, and other online measures. Wondering if Field Service Management is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## Field Service Management User Interface ## Popular Field Service Management Alternatives Main Product Field Service Management 4.2 [(117)](https://www.softwareadvice.com/product/424004-gps-insight-field-service-management/reviews/) Ratings Breakdown - 4.06Ease of use - 4.09Value for money - 4.17Customer support - 3.82Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Synchroteam](https://www.softwareadvice.com/scheduling/synchroteam-profile/) 4.4 [(95)](https://www.softwareadvice.com/scheduling/synchroteam-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.34Value for money - 4.27Customer support - 4.15Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.4 [(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.84Value for money - 4.03Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Verizon Connect](https://www.softwareadvice.com/field-service/verizon-connect-profile/) 3.2 [(945)](https://www.softwareadvice.com/field-service/verizon-connect-profile/reviews/) Ratings Breakdown - 3.43Ease of use - 2.84Value for money - 2.77Customer support - 3.27Functionality Pricing Available upon request Get Price ## Field Service Management Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Basic $49.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Field Service Management Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of Field Service Management Accounting Integration Activity Dashboard Activity Tracking API Contract/License Management CRM Customer Database Customer History Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dispatch Management Estimating File Storage Historical Reporting Inventory Tracking Invoice Management Job Management Job Scheduling Job Tracking Location Tracking Maintenance Scheduling Payment Collection in the Field Payment Processing Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reminders Reporting & Statistics Scheduling Status Tracking Task Scheduling Third-Party Integrations Workflow Management Work Order Management ## Field Service Management Integrations QuickBooks Online Integration rated undefined from -1 review ## Field Service Management User Reviews Overall Rating 4.2 Ratings Breakdown 5 41% 4 46% 3 6% 2 3% 1 4% Secondary Ratings Ease of Use 4.1 Value for money 4.1 Customer support 4.2 Functionality 3.8 Thomas M. Verified reviewer Construction 201-500 employees Used weekly for less than 6 months Review source Reviewed January 2019 Service Bridge 5 Great Ratings Breakdown 3 Ease of use 3 Value for money 3 Functionality Pros: Real time job placement, Getting work order to service time ASAP Cons: Nothing really seems to be off with the program Read More AG Al G. Verified reviewer Construction 2-10 employees Used daily for less than 6 months Review source Reviewed December 2018 extreemly intuitive and adaptable 5 I love it. It was just what this franchise needed. I see how I have been loosing jobs because i was loosing leads. now with everything from lead to payment in one place it is much easier. Again as stated above the only downside is the Quivckbooks on line glitches. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: It was very easy to learn for both myself and my techs. It is also the type of product that you can easily customize and there is enough room in the software to hack out some easy procedures that you might need. eg I needed a way to tell a tech to pick up materials and where to get them but that is not a customer and is really not in line with what they software was meant to do . Yet after a few chats with tech support we came up with an easy way to create a customer called Technician Assignment, then if I need them to do something I give that customer a job , say pick up sheet metal, it shows up on their phone just like a service job. The fact that the software gave me enough wiggle room to customize that with all the funtionality it already has was very impressive. Cons: We are still having some issues with the interface with quickbooks although I am not sure if the problem is servicebridge or the franchise i belong too. When you have something like service bridge interfacing with quickbooks which is interfacing with your bank whichis interfacing with you banks on line and mobile options there is alot that can get mucky. If I was not in a franchise I would keep service bridge and quickbooks separate. Vendor Response Hi Al, We're happy to hear ServiceBridge has been working well for your business. We're all about making life easy for service companies like yours - glad to hear our experience has been a smooth one. We're sorry to hear you are having some problems with the QuickBooks sync. Our team is always looking to improve. We recommend visiting https://support.servicebridge.com/hc/en-us/community/topics/200173580-Feature-Requests - this is our feature request board where you can submit new ideas for features and improvements. Thank you for being a ServiceBridge customer - we look forward to continuing to work with you!  Happy Holidays, The ServiceBridge Team Replied December 2018 Read More LM Laurel M. Verified reviewer Glass, Ceramics & Concrete 2-10 employees Used daily for more than 2 years Review source Reviewed December 2018 Cannot recommend 2 ServiceBridge is a disappointment. It makes my life harder, not easier. It has cost us far more money, not less. It takes more time to do virtually every task. Customer service has failed to respond effectively to the issues we all have been having, so we just figure out work-arounds and learn to live with this mess. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Being able to attach pictures and documents to the customer work order has been helpful. Being able to use an in-the-field app on my employee's devices is great. I have learned to like the Calendar feature for scheduling, but it has glitches when doing searches. For example, it doesn't understand how to do a date range. Frustrating waste of time. Cons: We are a franchise, so this decision was made for us. Service Bridge has been a HUGE disappointment and makes every day harder. The desktop version is buggy, clunky, and doesn't do what I need it to do to run the business with accuracy and efficiency. It takes many steps to accomplish what I used to do in one click. The search tool is incomplete and sometimes nonsensical. For example if you search a last name, it will show you some of your customers with that name, but not all of them. Unless you remember the first name, too, you can't find your customer that way. Even the calendar tool doesn't work right. It does not update in real time and issuing a refund is apparently simply an impossibility. The use of QuickBooks Online as it's accounting interface has been disastrous. Our bookkeeping costs have more than tripled because it takes so much longer to reconcile. The company has been very slow to fix problems or simply ignores us when we notify them of problems. They tout all kinds of improvements and additions, but none of them have been anything helpful or beneficial to our company and the improvements we've asked for don't happen. Though customer service is better now, it was AWFUL at the beginning. Now at least they are nicer when they tell us either there IS no problem (which we know is false), or that they can't recreate it so they can't fix it. There are other programs out there that can do this better. Read More SG Stormy G. Verified reviewer Public Safety 5001-10000 employees Used daily for more than 2 years Review source Reviewed November 2022 Code Experience 5 Overall, our experience was great. there were times the tracking would be off some but over all it was good. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: This tracker also tracked the cell phones the app was loaded to. This would allow us to track in real time along with backdating. Cons: We used this as a GPS device but staff would leave their phones in other locations. Vendor Response Thanks for the positive review, Stormy! We're so happy to hear that you're able to improve your team's efficiency with our real-time tracking! Replied November 2023 Read More SR Susana R. 51-200 employees Used daily for more than 2 years Review source Reviewed May 2017 FORGET IT !!!!!! NO CUSTOMER SERVICE !!!!!!!!!!!!!! HORRIBLE !!!!!!!!!!!!!!DONT DO IT !!!!! 4 Ratings Breakdown 5 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: great software!! well, the software itself is great, the people behind the software are not very helpful, they will be quick to jump at the chance to take your money but if you need something for them. expect to jump thru hoops. they are rude and slick out the mouth. my staff told me but I did not believe it ... until I had to experience it for myself. Cons: Buyer beware... they do not care about you. if you have a problem you will be emailing back and forth with them there is not such thing as a phone number you can call and speak to someone, I was planning of moving from Service CEO to service bridge ... But the only thing they are is a bridge... there is no SERVICE FORGET IT! Vendor Response Susana, We are disappointed to learn about your experience with ServiceBridge. We pride ourselves on not only making great tools for the field service industry, but supporting our customers as well. We welcome you to contact us by sending an e-mail to support@servicebridge.com, where we will respond to your issue within 24 hours (most tickets are resolved within 4 hours during the day). We require an e-mail for a support call in order to ensure any issues with the ServiceBridge platform are documented and resolved. We also use it as an accountability measure - so that you have proof of correspondence with our team, and documentation of the issue. If necessary, we would be happy to schedule a phone call with you to resolve any remaining issues you may have with the system. Again, we are sorry to hear about your experience, and would like to work with you to improve your experience going forward. Regards, ServiceBridge Team Replied July 2017 Read More CL Christina L. 11-50 employees Used daily for less than 6 months Review source Reviewed July 2016 More headaches than help 3 Service Bridge seems like such a great idea and such a powerful tool for businesses, but the amount of issues it has caused for the business are innumerable. We thought with this software we would be able to go paperless as a business, but it is creating more paperwork than we have ever had before. The amount of things that need to be double and triple checked because of Service Bridge is astronomical even on a daily basis. Things are added to Service Bridge and then disappear. If you are a business that uses QuickBooks, steer clear from trying to have them coexist together because it is almost impossible for them to work together/interchangeably. Service Bridge is such a good idea for a software, but the actual outcome has not been what it was perceived to be. Ratings Breakdown 2 Ease of use 2 Value for money 4 Customer support 2 Functionality Pros: Adding in work orders and being able to send them to the service technicians within minutes is nice- if the work order actually shows up. As stated previously, things just seem to disappear sometimes. Pretty much the only good thing about this software is the customer service- when they actually respond. Cons: If you're trying to go paperless as a business, don't waste your time. You will be printing off so much paper trying to clarify what happens at each client's house and trying to clarify if things were truly put in the software or not. Working with the software is meticulous and can be frustrating. Not only that, but as a company you need to pay every time that you want to add a new employee. Thankfully it's not per client. If you want more than one account for access, that is also an additional charge. There will be duplicates of clients if you are using QuickBooks with this software, especially if they are previous clients. Vendor Response Thank you for the feedback Christina. We'd be happy to investigate why you are needing to print so many documents when using ServiceBridge. Please contact us and we will configure digital reports for you that will provide the peace of mind that all your data is registering correctly. Additionally, our Audit History feature tracks all changes made in the system so we will find any work order that your create in the system. Nothing gets lost! :-) To your issues with Quickbooks Online connection, we can definitely get you configured if you contact us. We have thousands of people using our two-way sync to great success without issue. Once we address your concerns, you will see significant time savings in your operations from no longer having to do double entry for payments and invoices. Replied July 2016 Read More AS Amanda S. Environmental Services 2-10 employees Used daily for more than 2 years Review source Reviewed January 2017 Easily THE Most Powerful Tool For Your Business! 5 ServiceBridge has revolutionized the way the service industry does business. We now have the capacity to manage almost every facet of our business through a single program. Monitoring our employees through the Geo-Location tracking feature, manipulating our daily routes, accessing our client and product databases, running accounting reports and even utilizing some helpful marketing tools are only some of the functions we can perform- at our fingertips. Service technicians in the field are able to take photos and address client issues swiftly, which has strengthened communications between the technicians, our office staff, and our clients. This program has been the best integration into promoting efficiency and growth in our company. Thank you, ServiceBridge! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, multi-function, solid features. Cons: Some minor glitches over the years, but nothing terrible. Vendor Response Thank you for your great review, Amanda! Critter Control has been one of our favorite companies to work with, and we're very excited to hear that ServiceBridge is working so well for you. We're always looking for ways we can improve ServiceBridge even further and invite you to visit our support site at https://support.servicebridge.com/hc/en-us where you can submit ideas for new features, or reach out to support directly with feedback. We look forward to continuing our great relationship together and hearing from you on how we can keep improving to provide you with the best tools possible to manage your business. Thanks, ServiceBridge Replied January 2017 Read More SB Sara B. Construction 51-200 employees Used daily for more than 2 years Review source Reviewed January 2017 Great Customer Service 4 we have been with ServiceBridge since they were tied to CEO, the customer service is great, they work to try to include features we have requested Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Ease of use Cons: would like to see the carry over to QuickBooks, sometimes the information we enter in service bridge does not carry over to QuickBooks or reverts back to what we changed it from. Would love if we could add the class in the final invoice production with out having to click the edit button on just a drop down in the field itself. Vendor Response Hi Sara, Thank you for your feedback! We really pride ourselves on providing an application that is easy to use, yet powerful - and backing that with great customer support. We only succeed when our customers do! Regarding your note on purchase orders, we're going to be introducing new functions for purchase orders and PO integration with Quickbooks this year! Your account executive, Kevin, will reach out when this new feature starts to roll out and will make sure we get you set up with it at the first available opportunity. We really appreciate your feedback and are always welcome to ideas on how we can improve our software even further. We have a part of our site dedicated to new feature ideas at https://support.servicebridge.com/hc/en-us/community/topics/200173580-Feature-Requests - let us know if you have additional ideas for features. We look forward to continuing to serve you in 2017! Thanks, ServiceBridge Team Replied January 2017 Read More JT John T. Construction 51-200 employees Used daily for more than 2 years Review source Reviewed January 2017 Easy to use and customize this app! 4 We've used the app for the past few years for our company. Had 6 sales guys and 6 or more crew leaders who used it to keep track of sales and job orders/work orders. It was easily customized by Service Bridge to do what we needed it to do! Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to use... easy to update users Cons: Glitches from time to time getting it to load up current jobs or work orders, client lists ect. Vendor Response Hi John, We're happy to hear ServiceBridge is working out for you! We pride ourselves on providing a product which we can customize to customer needs, and backing it with great customer support. Please keep us informed if you run into glitches by visiting our support site at https://support.servicebridge.com/hc/en-us where you can contact support with bugs as they appear, and also can suggest new features. We are constantly introducing new features and patches; and we appreciate any feedback you have on how we can improve the program further. In regards to constant change, we have a webinar every other Wednesday to keep our customers informed on the latest new features in the program. We'll make sure you're e-mailed on the next one and invite you to join us. We look forward to continuing to serve your business and look forward to your feedback on how we can make ServiceBridge even better. Thanks, ServiceBridge Team Replied January 2017 Read More KP Kenneth P. Construction 2-10 employees Used daily for more than 2 years Review source Reviewed January 2017 The Brothers That Just Do Gutters 5 Overall experience has been great. At times customer support in transition was a challenge. If you don't keep up with updates the program kicks off way too much. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: It saves on all paperwork. It covers the beginning estimate with the salesperson and relays all estimate info with pictures and diagrams to the crews that perform the work to the after pictures and collection of any monies due. A start to finish program that is awesome once you get the hang of all the features Cons: When it cuts out or there is delays when texting in info Vendor Response Hi Kenneth, We're glad the overall program has been great for your business! We understand starting out with new software can be difficult and we try to make that process as easy as possible. We strive to provide the best customer support possible and welcome any and all feedback on how we can improve. We invite you to visit our support site at https://support.servicebridge.com/hc/en-us where you can get support contact information, view feature documentation; and submit ideas for new features. We look forward to continuing to serve you and look forward to additional feedback from you on how we can continue improving. Thank you, ServiceBridge Team Replied January 2017 Read More Showing 1 - 10 of 117 Reviews [See All Reviews](https://www.softwareadvice.com/product/424004-gps-insight-field-service-management/reviews/) ## Field Service Management Popular Comparisons [Jobber vs Field Service Management](https://www.softwareadvice.com/compare/3660-jobber/vs/424004-gps-insight-field-service-management/)[Housecall Pro vs Field Service Management](https://www.softwareadvice.com/compare/7729-housecall/vs/424004-gps-insight-field-service-management/) [Compare All Alternatives](https://www.softwareadvice.com/product/424004-gps-insight-field-service-management/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **569** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **184** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **140** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **122** times Stuck Between Options? 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