Housecall Pro
About Housecall Pro
Housecall Pro Pricing
BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Available

Most Helpful Reviews for Housecall Pro
1 - 5 of 2,735 Reviews
Paul
Verified reviewer
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Product!
CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision. Great Job Guys! Really, I mean it.
PROSI appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.
CONSThe name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.
Reason for choosing Housecall Pro
A friend of mine who opened an HVAC company the same time I opened my company sold me on the idea of sharing leads through the software. I went for a test drive the first month and was sold after interacting with the customer support team. OMG everyone is awesome! If Chick-Fila and Home Depot had a baby. Stellar Customer Service Model...
Ryan
Verified reviewer
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Great software that has really helped us take our remediation business to the next level.
HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.
PROSPrice list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.
CONSThe automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.
Reasons for switching to Housecall Pro
mHelpDesk's only benefit was the integration with HomeAdvisor. But otherwise it was garbage by comparison.
Vendor Response
Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Replied June 2022
Aaron
Computer Networking, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed November 2023
Something to consider
I initially really liked the product but as I started using the app and features I noticed that a lot of options that my business needed were just not available. I would suggest making different options available based on the type of business.
PROSThe app is very easy to use. It is quite intuitive and makes tasks easier to manage.
CONSThis app is geared toward businesses that are in a specific niche. Like Handyman services and the like but for my business it was not a good fit.
Ram
Information Technology and Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Review
HouseCall Pro is very easy to use and user-friendly. User interface is excellent.
CONSI really find no issues using HouseCall Pro.
Vendor Response
Thanks for the review Ram! Happy to see you are enjoying it and its helping your business, and that it is user friendly! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!
Replied August 2023
Jonathon
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Pros & Cons about Housecall Pro
My overall experience is GREAT! I've used two other software platforms and HCP by far is more superior!!
PROS1. Reporting 2. User Friendly 3. With the integrated CC processing my techs are receiving 30% higher amount in tips. 4. It actually works in the field.
CONS1. My industry doesn't have the correct work flow. 2. Not blocking time out while in the process of booking a job. 3. Refreshing the screen to ensure the schedule is the same. We have a pretty fluid schedule being Junk Removal.
Reason for choosing Housecall Pro
House call pro has marketing software built in! HCP has review software built in! HCP has a cc processor that accepts tips! Workiz didn't have any of those!!!!! Lastly I want'ed a U.S.A. based company who is local and were both in San Diego County!
Reasons for switching to Housecall Pro
Jobber was Glitchy and support wasn't that good. Vonigo was to rigid and complicated, my teams always had to call into the office to so they didn't waste the customers time getting payment or scheduling another appt.