--- title: "Crazy Egg Software Reviews, Demo & Pricing - 2026" description: "Review of Crazy Egg Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/heatmap/crazy-egg-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Heatmap Software](https://www.softwareadvice.com/heatmap/) / Crazy Egg Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/heatmap/crazy-egg-profile/reviews/)[Alternatives](https://www.softwareadvice.com/heatmap/crazy-egg-profile/alternatives/) # Crazy Egg Review From $24-$249/month Free trial 5 plans Wondering if Crazy Egg is right for your organization? Our Heatmap Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Crazy Egg 4.4 [(87)](https://www.softwareadvice.com/heatmap/crazy-egg-profile/reviews/) Pricing Starting at $24.00 flat rate per month ### About Crazy Egg Crazy Egg is a user testing solution that helps businesses across education, eCommerce, retail and other industries conduct A/B tests and run marketing campaigns. The application enables marketing teams to analyze customers’ response to various elements of a website through heatmaps, scroll maps and visual reports. Features of Crazy Egg include project management, marketing analytics, a centralized dashboard, website optimization, data import/export and more. It allows employees to monitor visitors’ behavior across email and advertisement campaigns, manage content as per audiences’ preference and generate custom reports. Additionally, it lets organizations record the entire user session of website search and analyze the buyer's journey. Crazy Egg facilitates integration with several third-party platforms such as Shopify, Wix.com, AWeber, WordPress and more. Pricing is available on an annual subscription and support is extended via phone, email, documentation and other online measures. Wondering if Crazy Egg is right for your organization? Our Heatmap Software selection experts can help you in 15 minutes or less. ## Crazy Egg User Interface ## Popular Crazy Egg Alternatives Main Product Crazy Egg 4.4 [(87)](https://www.softwareadvice.com/heatmap/crazy-egg-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.02Value for money - 4.11Customer support - 4.38Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(267)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.58Value for money - 4.70Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(545)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Microsoft Clarity](https://www.softwareadvice.com/qualitative-data-analysis/microsoft-clarity-profile/) 4.8 [(57)](https://www.softwareadvice.com/qualitative-data-analysis/microsoft-clarity-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.92Value for money - 4.63Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) 4.6 [(2360)](https://www.softwareadvice.com/bi/tableau-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.20Value for money - 4.24Customer support - 4.49Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Mouseflow](https://www.softwareadvice.com/heatmap/mouseflow-profile/) 4.7 [(122)](https://www.softwareadvice.com/heatmap/mouseflow-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.44Value for money - 4.58Customer support - 4.60Functionality Pricing Starting at $31.00 per year Get Price ## Crazy Egg Pricing and Plans Starting price: $24.00 per month Free Trial Free Version Basic $24.00 flat rate, per month Plan includes: - 3 Months Recording Storage - Recordings - Snapshots - Unlimited A/B Tests - Unlimited Websites Standard $49.00 flat rate, per month Plan includes: - 1 Year Recording Storage - Recordings - Snapshots - Unlimited A/B Tests - Unlimited Websites Plus $99.00 flat rate, per month Plan includes: - 2 Years Recording Storage - Priority Support - Recordings - Snapshots - Unlimited A/B Tests - Unlimited Websites Pro Pricing available upon request Plan includes: - 2 Years Recording Storage - Priority Support - Recordings - Snapshots - Unlimited A/B Tests - Unlimited Websites Enterprise Pricing available upon request Plan includes: - 2 Years Recording Storage - Onboarding & Training - Recordings - SAML Single Sign-On (SSO) - Snapshots - Unlimited A/B Tests - Unlimited Websites Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Crazy Egg Features - Popular features found in Heatmap Data Visualization For Sales Teams/Organizations For Science Heatmaps Real-Time Analytics Reporting & Statistics Visual Analytics Website Analytics - More features of Crazy Egg A/B Testing Activity Dashboard Activity Tracking Annotations Assessment Management Audience Targeting Behavioral Analytics Behavior Tracking Campaign Analytics Campaign Management Campaign Segmentation Campaign Tracking Competitive Analysis Content Management Conversion Rate Optimization Conversion Tracking Customizable Reports Customizable Templates Dashboard Dynamic Content Element Analytics Engagement Tracking Funnel Analysis Goal Setting/Tracking Keyword Tracking Multiple Site Management Multivariate Testing Pageview Tracking Performance Metrics Problem Area Alerts Project Management Quantitative Metrics Radial Mapping Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Referral Tracking Reporting/Analytics Scroll Maps Search/Filter Session Recording Site Search Tracking Split Testing Statistical Analysis Surveys & Feedback Tagging Templates Third-Party Integrations Time on Site Tracking Usability Testing User Interaction Tracking Video recording/Transcriptions Visitor Tracking Visual Editor Web Traffic Reporting Workflow Management ## Crazy Egg Integrations WordPress Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review AWeber Integration rated undefined from -1 review ## Crazy Egg User Reviews ## Crazy Egg customer ratings - Overall rating: 4.4/5 - Total reviews: 87 ### Rating distribution - 5 stars: 47 reviews (54%) - 4 stars: 33 reviews (38%) - 3 stars: 5 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (2%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.0/5 - Customer support: 4.1/5 - Functionality: 4.4/5 --- ### Hands down the simplest tool for Conversion Rate Optimization - Overall rating: 5/5 - Reviewer: Talmage E. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helped me improve my conversion rates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crazy egg is easy to install and very intuative to navigate and explore. I like it's simplicity. Its not one of these end all CRO or SEO tools, it focuses on user experience on a basic level. With that said, it's very valuable. I love the confetti view where I can see where my visitors are clicking and where I might be losing them. Their customer service is also top notch. #### Cons The heat map and confetti map seem very similar to me. I'm not sure if they are just different ways of displaying the same data or if they offer something unquie. --- ### Good Marketing Tool - Overall rating: 4/5 - Reviewer: Jason B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros This tool really does help you optimize your website if you know how to use it. I am a pretty experienced marketer and I use Crazy Egg for many of the businesses I work with to make sure customers are clicking on the things that I need them to. #### Cons Crazy Egg is a good tool but the one bad thing about it is the fact that you cannot just put their snippet in your header and then see a heat map on any page on your site. It only lets you choose a specific number of pages that you can set up. If they kept the price low and allowed you to see a heat map on every page then it would be much much better. --- ### Not worth your time. - Overall rating: 1/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Easy to use in general, but in the end, due to the fact that the user sees the variations swap right before their eyes, causing disruption and confusion to the end-user, its completely useless. We have been in contact with their support for over 9 months now, and they admit its a problem, but have yet to fix it. They also refuse to provide any refunds when you pay for a year and their product doesn't perform its primary function in any usable way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Simple to use in general, but likely only because its lacking so many key features. #### Cons It doesn't work for its primary purpose. When variations are made, the end-user sees the page load as Variation #1, then a second or two later it swaps over to Variation #2. Its extremely confusing and disruptive to the user experience and negates the results of any testing you might perform. #### Vendor response Hello Mike; Thank you for sharing your feedback. I’m sorry to hear that you had a negative experience. We did respond to your concerns back in June 2024, and we’ve also announced updates in the app to enhance performance. I’d like to clarify that the flickers you experienced are a common occurrence with A/B testing platforms. While we aim to minimize disruptions, these flickers can happen for a number of reasons. We just released another enhancement around the flicker, although we have not announced it as we are testing with a small group. If you are interested, let us know. Replied October 2024 --- ### A great conversion optimization tool! - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros If you haven't used a tool like Crazy Egg in the past, you're about to be blown away. The data that you can get from this tool is crazy helpful and a little scary! You can use the heatmap data to adjust content, landing pages, conversion funnels, and so much more. #### Cons Price. It is more expensive than competing software tools (like Hotjar). I recommend that you compare the features and price before selecting one. #### Vendor response Hi Chris, Thanks for your feedback. I appreciated all the details and thank you for your feedback on pricing. We pride ourselves on being the first and the most accessible and approachable -- but also, the most cost effective. I'd love to understand why you believe Crazy Egg is more expensive than our competitors (there are some differences on how folks in our peer group sample and communicate what they're actually capturing and tracking for you). If you're interested in discussing, we'd love to learn more (no pressure outside of learning your POV). I've shared my contact information with you if you're up for it. Thanks again! Replied January 2019 --- ### One of plenty - Overall rating: 4/5 - Reviewer: Victor d. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros A classic tool for heatmaps and A/B testing. Great tool for improve the user experience and conversion rate overall. Detailed reports and data visualizations. #### Cons There is no much differentiation from other similar solutions and no good reasons to switch into it if you already have one. --- ### The software to use when searching UX Design problems - Overall rating: 5/5 - Reviewer: Jack C. - Verified reviewer: Yes - Industry: Graphic Design - Product usage: Used weekly for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros If your website does not convert as it should, this is the software to use. You can take out the guessing from the equation using their charts, funnels and recordings of real people using your website. The implementation was painless with just a javascrypt code, and all the dashboard is very intuitive. #### Cons Live customer session can be a bit unpractical, with some pages not being showed, they should work more on this, but the bottom line is great. #### Vendor response Thank you Jack! We really appreciate the feedback. Your feedback on "Live Customer Session" is something we're working on. If you're open to discussing this more, I've sent you my contact information. We love working with the people who use Crazy Egg to improve the experience. Thanks for your note here. Replied January 2019 --- ### Provides nteresting insights about your website and it's users - Overall rating: 4/5 - Reviewer: Heather S. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I implemented this before we started a website redesign so that we could see what should stay and what shouldn't. I also used it on the new site and then tweaked our designs based on the info. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The data that you get is quite interesting and you can use it to tweak your pages. Easier to understand that Google Analytics. Visual results #### Cons Could be a bit easier to implement and use on the admin side. #### Vendor response Hi Heather, Thanks for this feedback and we're happy Crazy Egg was helpful to you on multiple occasions. We especially appreciate the suggestions on ways we can improve the product (implementation, administration). They are all top priorities for this year (and ongoing). If you have any other ideas or suggestions, or need any additional assistance, don't hesitate to contact our Success team (help@crazyegg.com). We're always here to listen and learn. Replied January 2019 --- ### Get your business growing with Crazyegg - Overall rating: 4/5 - Reviewer: Sujith K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The simplicity of the software. Doesn't require rocket science to get used to it. Features such as heatmap a/b offered at a low cost would really help a startup take the next step in the right direction. The data from heat map is quite useful for decision making and analysis. Though there are a lot of software with greater functionality and integration. It is best to use this one for beginners #### Cons Nothing specific to the software but using A/b and not letting the same user view a variation for the test by all possible means expect device change would be a real AI work for this tool and differentiate from the rest --- ### One of the easist heatmap tools I've ever used - Overall rating: 5/5 - Reviewer: Ahmed Samy E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Crazy eggs helped me test the elements of the above fold area in my first website via heatmaps and click maps, Its features were very intuitive and didn't required any technical skills. #### Cons When it comes to the regular features, I think there is no need for any further improvements. but they need to raise the limit of basic plan to be at least 50K page views per month instead of 30k. --- ### It works... - Overall rating: 3/5 - Reviewer: Nathan S. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Easy ti integrates with external applications. A simple way to visualize clicks on your website. #### Cons Crazyegg only has heat mapping with very limited visualizations. There are other services out there that provide more information than CrazyEgg. #### Vendor response Hello Nathan! Thanks for the feedback. We're confused by the commentary though which say: 1) We have much more than heatmapping. Actually, our toolset is quite robust and competitive with 5 different maps (heat, scroll, attention, list, overlay), User Recordings, A/B Testing (one of the only tools on the market with both maps and A/B Testing), and a WYSIWYG Editor. 2) Limited Visualizations. Our entire product is built on visualizations. We also go a step further than just onsite visualizations based on how we let you review and visualize different audience sources and referrers. This feels like quite a disconnect from our current offering. Would love to connect with you and understand why your experience with the product is so different from what we offer. It has to be a messaging or communication gap on our side which is why I'm eager to connect and learn more. Thanks for taking the time to write and share this! Replied February 2019 --- Showing 1 - 10 of 87 Reviews [See All Reviews](https://www.softwareadvice.com/heatmap/crazy-egg-profile/reviews/) ## Crazy Egg Popular Comparisons [Lucky Orange vs Crazy Egg](https://www.softwareadvice.com/heatmap/crazy-egg-profile/vs/lucky-orange/)[Hotjar vs Crazy Egg](https://www.softwareadvice.com/heatmap/crazy-egg-profile/vs/hotjar/)[Microsoft Clarity vs Crazy Egg](https://www.softwareadvice.com/heatmap/crazy-egg-profile/vs/microsoft-clarity/)[Tableau vs Crazy Egg](https://www.softwareadvice.com/heatmap/crazy-egg-profile/vs/tableau/)[VWO Testing vs Crazy Egg](https://www.softwareadvice.com/heatmap/crazy-egg-profile/vs/vwo-testing/) [Compare All Alternatives](https://www.softwareadvice.com/heatmap/crazy-egg-profile/alternatives/) ## Other Top Recommended Heatmap Software [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) **4.6** (2360) Recently recommended **0** times [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) **4.5** (776) Recently recommended **0** times [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) **4.6** (545) Recently recommended **0** times [Instapage](https://www.softwareadvice.com/website-builder/instapage-profile/) **4.5** (365) Recently recommended **0** times Stuck Between Options? 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