About Microsoft Clarity

Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickly.

The tool provides heatmaps that highlight the page areas that drive the most visitor engagement.

Microsoft Clarity can be used to find out what website elements are working, learn what needs to be fixed, and test new ideas or upgrades.


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Supported Operating System(s):

18 Reviews of Microsoft Clarity

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

October 2021

Pablo from 3ymedia Comunicación

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

October 2021

One of my favorite analytical tools

I use Clarity to optimize my clients' online businesses and make redesign proposals

Pros

The filtering functions are very good. They allow me to reach exactly the segment that interests me. Even more so when connecting it with Google Analytics.

Cons

Sometimes inconsistencies can occur when evaluating responsive versions of heat maps

Reasons for Choosing Microsoft Clarity

The price

Reasons for Switching to Microsoft Clarity

The price

October 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2021

Robin Hood of Heatmap tools

I used to work at a startup and one of the things that I noticed about successful startups is that they were able to track the user behavior of their customers. I was always bothered that I couldn't get that information for my own startups. I was always at the mercy of third party companies that charge a fortune. I was really excited when I found Clarity! It's an amazing service that provides heat maps, session recordings, user analytics, and advanced dashboard all in one place. It's helped me track user behavior and make better decisions about design and marketing. The best part is that Clarity is a free-to-use software

Pros

I was using Hotjar and paid too much for session recording feature. Other hand Clarity is a totally free product. Google tag manager integration is lifesaver for me. I can set up Clarity without asking developer team. It's also GDPR compliant and provides an advanced dashboard for analytic overview.

Cons

It's a lightweight tool comparing to the competitors. Survey, feedbacks and segmentation features can be added to the product but as I mentioned it's a lightweight product. I think existing features quite satisfied for users who are looking for a simple product to track heatmap and session records.

Reasons for Switching to Microsoft Clarity

Hotjar monthly subscription cost

September 2021

Ashok from Accident Assistance UK

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Great Product

Pros

What I really liked about the product is the ease of use and how easy it was to implement it in the daily running of my business.

Cons

Not all users were too keen to start using a new product, but that is just changing people’s habits as it’s very easy to use.

September 2021

Andreea from Adapt

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

3.0

September 2021

Great Behavioural Analytics Functionality

Pros

It has a very detailed filetring menu that helps you spot friction points within the users' journeys on the website without having to watch an endless numeber of session recordings.

Cons

If there are chages done to the website, Clarity will not be able to show heatmaps over a longer period of time.

Reasons for Switching to Microsoft Clarity

We already had the Microsoft suite, and it was a sensible decision to switch to Clarity.

September 2021

Sital from Us navy

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Great product

Best user marketing tool on the internet

Pros

Great user interface, scroll heat maps are a must

Cons

This product is very easy to use I have had no issues using it