# Mouseflow Software Reviews, Demo & Pricing - 2026 > Review of Mouseflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/heatmap/mouseflow-profile --- [Home](https://www.softwareadvice.com/) / [Heatmap Software](https://www.softwareadvice.com/heatmap/) / Mouseflow Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/heatmap/mouseflow-profile/reviews/)[Alternatives](https://www.softwareadvice.com/heatmap/mouseflow-profile/alternatives/) # Mouseflow 2026: Benefits, Features & Pricing Wondering if Mouseflow is right for your organization? Our Heatmap Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Mouseflow 4.7 [(122)](https://www.softwareadvice.com/heatmap/mouseflow-profile/reviews/) Pricing Starting at $31.00 per year ### About Mouseflow Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions, perfect for UX professionals, Product Managers, Digital Marketers, startups, small businesses, and enterprises. With Mouseflow, you can find answers that traditional analytics tools can't by allowing you to watch your website visitors' sessions, build 6 types of heatmaps for all your pages automatically, set up funnels to watch where and why your visitors drop, use form analytics to improve your lead generation, and launch feedback campaigns to learn more about your visitors. Wondering if Mouseflow is right for your organization? Our Heatmap Software selection experts can help you in 15 minutes or less. ## Mouseflow User Interface ## Popular Mouseflow Alternatives Main Product Mouseflow 4.7 [(122)](https://www.softwareadvice.com/heatmap/mouseflow-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.44Value for money - 4.58Customer support - 4.60Functionality Pricing Starting at $31.00 per year Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(262)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.58Value for money - 4.69Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Microsoft Clarity](https://www.softwareadvice.com/qualitative-data-analysis/microsoft-clarity-profile/) 4.8 [(56)](https://www.softwareadvice.com/qualitative-data-analysis/microsoft-clarity-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.91Value for money - 4.62Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) 4.6 [(2353)](https://www.softwareadvice.com/bi/tableau-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.20Value for money - 4.24Customer support - 4.49Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Fullstory](https://www.softwareadvice.com/customer-experience/fullstory-profile/) 4.6 [(67)](https://www.softwareadvice.com/customer-experience/fullstory-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.13Value for money - 4.33Customer support - 4.51Functionality Pricing Available upon request Get Price ## Mouseflow Pricing and Plans Starting price: $31.00 per year Free Trial Free Version Free $0.00 Plan includes: - 1 Form Analytics - 1 Funnel Report - 1 Feedback Surveys - 1 Website - 20+ Plug and Play - Integrations - 2-Factor Authentication - 500 Recordings/Month - Customizable Dashboards - Data Download/Export Read More Starter $31.00 flat rate, per year Plan includes: - 1 Website - 5,000 sessions per month - 20+ Plug and Play Integrations - 2-Factor Authentication - 3 Feedback Surveys - 3 Form Analytics - 3 Funnel Report - 3 Month Storage - Customizable Dashboards - Data Download/Export Read More Growth $109.00 flat rate, per year Plan includes: - 3 Website - 6 Months Storage - 15,000 sessions per month - 10 Feedback Surveys - 10 Form Analytics - 10 Funnel Report - 20+ Plug and Play Integrations - 2-Factor Authentication - Customizable Dashboards - Data Download/Export Read More Business $219.00 flat rate, per year Plan includes: - 10 Website - 50,000 sessions per month - 12 Months Storage - 20 Feedback Surveys - 20 Form Analytics - 20 Funnel Report - 20+ Plug and Play Integrations - 2-Factor Authentication - Customizable Dashboards - Data Download/Export Read More Pro $399.00 flat rate, per year Plan includes: - 20 Website - 12 Months Storage - 150,000 sessions per month - 20+ Plug and Play Integrations - 2-Factor Authentication - 30 Feedback Surveys - 30 Form Analytics - 30 Funnel Report - Customizable Dashboards - Data Download/Export Read More Enterprise Pricing available upon request Plan includes: - 12 M - 20+ Plug and Play Integrations - 20+ Website - 2-Factor Authentication - Customizable Dashboards - Data Download/Export - Documentation & Training - HTTPS/SSL/AJAX/Support - Mobile Support - Unlimited Account Users Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mouseflow Features - Popular features found in Heatmap Data Visualization For Sales Teams/Organizations For Science Heatmaps Real-Time Analytics Reporting & Statistics Visual Analytics Website Analytics - More features of Mouseflow Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Behavioral Analytics Behavior Analytics Behavior Tracking Campaign Analytics Campaign Management Click Tracking Cohort Analysis Commenting/Notes Conversion Rate Optimization Conversion Tracking Customer Activity Tracking Customer Journey Mapping Customer Segmentation Customizable Questions Customizable Reports Dashboard Dashboard Creation Data Analysis Tools Data Import/Export Dynamic Content Element Analytics Embeddable Widget Engagement Tracking Form Analytics For Mobile For Websites Funnel Analysis Geographic Maps Goal Setting/Tracking Hover Maps Interactive Reports Keyword Tracking Multi-Language Multiple Site Management Pageview Tracking Performance Metrics Product Data Management Prototype Creation Radial Mapping Referral Tracking Reporting/Analytics Screen Activity Recording Scroll Maps Search/Filter Session Recording Single Sign On Site Search Tracking Surveys & Feedback Tagging Territorial Mapping Third-Party Integrations Time on Site Tracking Trend Analysis Unmoderated Testing Usability Testing Usage Tracking/Analytics User Interaction Tracking User Journeys User Management User Research Analysis Visitor Tracking Web Traffic Reporting ## Mouseflow Integrations Shopify Integration rated undefined from -1 review Weebly Integration rated undefined from -1 review HubSpot Sales Hub Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review See all 21 integrations ## Mouseflow User Reviews Overall Rating 4.7 Ratings Breakdown 5 74% 4 20% 3 5% 2 1% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.6 Functionality 4.6 Crystal I. Verified reviewer Insurance 11-50 employees Used daily for less than 2 years Review source Reviewed April 2018 Great For Recording Iframes 5 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do. The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc. One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you. We have reached out to support numerous times. They are always prompt and kind. Cons: One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous. Vendor Response Hello Crystal, Thank you very much for your review and feedback. We are sorry it took is this long to get back to you. We have made performance improvements when browsing through the recording list since you left your review, and we hope you have stuck around to enjoy these improvements. If not, we'v love to have you back and give it another try :). Thank you again for your feedback and rating. We appreciate your support! Replied July 2020 Read More VE Vilius E. Verified reviewer Retail 2-10 employees Used weekly for less than 6 months Review source Reviewed May 2021 Very useful product, great customer service 5 We are constantly changing our user interfce according to the findings from this tool, and our conversion rates are growing. I used a lot of similar tools in the past (e.g. HotJar, VWO Insights, Freshmarketer and other toools), but nothing comes close to what Mouseflow can offer. We are very happy with the tool and couldn't recommend it more. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's easy to use. It has the whole package of user flow. The thing that I like most is funnels. It's great that you can create them and watch videos retrospectively. You cannot get that from the other products. The thing that it records sessions and creates hetmaps automatically is gold worth. Cons: It would be great if this tool was "jack-of-all-trades" and you could do a/b testing with it too, but it would be too much to ask for 41 tool to do everything right. But I assume, that if this team will think of doing that, they'd do a great job on that too. Reasons for choosing Mouseflow They idnt have proper working funnels and retrospective recordings, which was a must for us. Reasons for switching to Mouseflow They idnt have proper working funnels and retrospective recordings, which was a must for us. Vendor Response Hi Vilius, Thank you for sharing your review and feedback with us. We are pleased to have you! We have passed along your request to the product team, and we'll be sure to shoot you an update if things move in that direction :). See you around! Replied May 2021 Read More JP Janani P. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed August 2021 review 3 good Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 3 Functionality Pros: Inexpensive and easy to use. Fulfils basic functions required. Cons: complicated and sometimes low quality. can be better at advanced functionality. Vendor Response Hi, Janani, Thank you for sharing your feedback on Mouseflow. Affordability and ease-of-use throughout our full-feature suite is a wonderful thing to hear. I'm sorry to learn you found some of our advanced functions complicated or less than intuitive. I encourage you to simply fire up the in-app chat to speak with our support team. They're always happy to help troubleshoot, walk you through features, and answer any questions you may have. Talk soon! Replied August 2021 Read More MT Mark T. Verified reviewer Marketing and Advertising Self-Employed Used daily for less than 6 months Reviewed August 2020 Game Changing Software 5 Very good, support was excellent and the product works very well Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Mouseflow is superb when it comes to seeing how people progress through your site. We've been able to make many changes that all helped increase sales Cons: Initially navigation was a bit weird but soon got the hang of it Reasons for choosing Mouseflow Ease of use, support and overall peformance Reasons for switching to Mouseflow We tested both side by side and Mouseflow despite being more expensive was a much easier product to use Vendor Response Hello there, Mark! Thank you very much for sharing your rating and feedback. We continue to make improvements on our onboarding flow to make it easier for people to take advantage of Mouseflow quickly. We appreciate your feedback on this. Thank you for choosing Mouseflow and for continuing to support our growth. See you around! Replied August 2020 Read More ED Eric D. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 6 months Reviewed January 2021 Robust Software at A Great Price 5 Overall, great experience. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Integration was easy and online training videos really help you sort through all the data that Mouseflow collects. There are quite a few filters and custom tags and the ability to save filter reports helps expedite my research. Cons: Since there is so much data to pour over, it would be great to have prebuilt reports and alerts that help give you a game plan of how to take action on the issues you uncover. Some of these action items were mentioned in passing on the screencast training videos, but I had to take notes to remind myself of the things I am looking for once I started digging into all the recordings and heat maps. Again, there is so much good data that Mouseflow collects. The question is: Where to start? Reasons for choosing Mouseflow I had experience using Mouseflow with another client. Vendor Response Hello Eric, Thank you very much for sharing your rating and thoughts about your experience with Mouseflow. We know that there is a but of a learning curve, and we are making an extra effort in providing more guidance through the onboarding process. We'll keep your feedback in mind to make some adjustments. If you ever feel stuck, please fire up a chat inside the app and we'll do our best to lend you a hand. Talk to you soon! Replied January 2021 Read More MI Mihael I. Verified reviewer Music 2-10 employees Used weekly for less than 12 months Reviewed January 2021 Amazing software 5 It's amazing! I like it and will suggest to all of you! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I found this software very useful when trying to solve particular problem on a website. Specially when a problem occurs on user end. Cons: None, all I use is nice, easy to use and helpful Reasons for choosing Mouseflow It was easier to implement on site. The price was cheaper then and dashboard is looking nice and easy to use. Vendor Response Hello Mihael, Thank you for reviewing us. We appreciate your support! See you around. Replied February 2021 Read More Gv Ghislaine v. Verified reviewer Business Supplies and Equipment 201-500 employees Used monthly for free trial Reviewed January 2021 Easy to use tracking software 5 Mouseflow gives a good insight into the website visitors movements on our pages. This helps us to improve pages and page flows. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like to possibility to define which page flows you are interested in afterwards - you don't have to wait for results. Cons: Cannot think of what I don't like about this software Reasons for switching to Mouseflow Hotjar had a negative effect on website speed. And you have to pre-define what pages or flows you want to follow and then wait for the results. Vendor Response Hello Ghislaine, Thank you for sharing your review :). We are glad to have you! We know how important site speed is, so we have made Mouseflow so that it doesn't have a negative effect on it. As we record all your website visits, your data becomes available very fast so that you can jump right in. Have you tried funnels and forms? You can build these retroactively so you don't have to remember to set them up either ;). We are around if you need us. Just fire up a chat inside the app and we'll be right with you. See you soon! Replied January 2021 Read More PJ Pankaj J. Verified reviewer Information Technology and Services 201-500 employees Used weekly for less than 2 years Review source Reviewed November 2025 Pretty easy to use and a very handy tool to have 5 Really good overall. used in my last organization. Introduced it to my team in the new organization as well Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Easy of use and availability of numerous features. There are a lot of insights available which are really valuable for PMs Cons: Session replay accuracy could be better. There are certain recordings which do not have proper videos due to unknown reasons. Read More Robert S. Verified reviewer Arts and Crafts Self-Employed Used daily for less than 6 months Reviewed January 2021 Mouseflow: You're Missing Out If You're Not Using It! 5 Easy set up. Easy integration. Easy to use. Great reports. It's just great. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I have a successful e commerce business selling my original works of art and printed editions. Mouseflow enables me to "see" what users are doing in both recordings and real-time. Its critical in optimizing my site to make sure collectors can locate and purchase what they are looking for. This is the most important analytical tool I have implemented and can't see having a successful online presence without it. Cons: Features seem complete. The Friction score is confusing as is the form Interact tag... perhaps I need to read the documentation. I'd also like to have the entry level plan allow 2 websites. Reasons for choosing Mouseflow Easy set up. Easy integration. Easy to use. It's just great. Vendor Response Hello Robert, Thank you for taking the time to review us. We appreciate your feedback too. If you run into any issues, please fire up a chat inside the app and support will be right with you to guide you. See you around! Replied February 2021 Read More Crystal I. Verified reviewer Insurance 11-50 employees Used weekly for less than 6 months Review source Reviewed May 2017 Pricier Than Some, But Still A Good Asset 4 Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: We've only just started using Mouseflow. Originally we were using a different option, but chose to move to Mouseflow because they were able to support iframe session recordings. So far, pros include: -Being able to record (and SEE) what users are doing in an iframe -Lots of features (we probably are not using Mouseflow to its full potential) -Easy to set up Cons: I don't like the fact that you can't add notes to recordings for other people on your team to see/read later. I also am not a huge fan of the layout. There's a lot going on with Mouseflow, which is great, but there's definitely a learning curve. Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. (1 recording is what is outside the iframe, 1 recording is the actual iframe.) So for us, this meant we had to go into the next pricing plan. Not super happy about that, but that's what it takes. Vendor Response Dear Crystal Thanks so much for taking the time to review Mouseflow. We are happy to read that you're getting a great value from our tool. Today, Mouseflow will allow you to add notes to recordings just fine. With the Mouseflow Live Heatmaps you are able to keep your iFrames visible during overlay of our heatmaps. Replied January 2020 Read More Showing 1 - 10 of 122 Reviews [See All Reviews](https://www.softwareadvice.com/heatmap/mouseflow-profile/reviews/) ## Mouseflow Popular Comparisons [Lucky Orange vs Mouseflow](https://www.softwareadvice.com/bi/lucky-orange-profile/vs/mouseflow/)[Hotjar vs Mouseflow](https://www.softwareadvice.com/website-monitoring/hotjar-profile/vs/mouseflow/)[Microsoft Clarity vs Mouseflow](https://www.softwareadvice.com/qualitative-data-analysis/microsoft-clarity-profile/vs/mouseflow/)[Tableau vs Mouseflow](https://www.softwareadvice.com/heatmap/mouseflow-profile/vs/tableau/)[Fullstory vs Mouseflow](https://www.softwareadvice.com/customer-experience/fullstory-profile/vs/mouseflow/)[Contentsquare vs Mouseflow](https://www.softwareadvice.com/customer-experience/contentsquare-profile/vs/mouseflow/)[Pendo vs Mouseflow](https://www.softwareadvice.com/compare/165586-Pendo-Platform/vs/189193-mouseflow/) [Compare All Alternatives](https://www.softwareadvice.com/heatmap/mouseflow-profile/alternatives/) ## Other Top Recommended Heatmap Software [Tableau](https://www.softwareadvice.com/bi/tableau-profile/) **4.6** (2353) Recently recommended **0** times [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) **4.5** (770) Recently recommended **0** times [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) **4.6** (542) Recently recommended **0** times [Instapage](https://www.softwareadvice.com/website-builder/instapage-profile/) **4.5** (365) Recently recommended **0** times Stuck Between Options? 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