Agile CRM

ConnectWise

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Ratings & Reviews

Overall Rating

4.19 / 5 (378)

4.10 / 5 (177)

Ease-of-Use

4.0 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 10, 2020

February 17, 2020

Pros/Cons

  • Pros

  • Easy to use and implement immediately. No need for long training. Support is friendly and extremely competent. No downtime until now. Free version to try out. Cost-benefit is great.

  • The software is easy to use, the training they provide is fabulous and the customer support is great.

  • Cons

  • For me the costs are a little higher than originally advertised - but still way better value for money than anything else I've found

  • Not a lot that we don't like. AgileCRM is well built. Having built-in landing pages would be nice, but it does integrate well with other platforms.

  • Pros

  • I like that it connects with so many other apps to pull data and include in-depth information. The search functionality is really great to be able to look at recurring issues.

  • It's easy to use. All of the reports that are offered are nice. It allows us to stay on top of our client issues to make sure nothing slips through the cracks.

  • Cons

  • Ramp up time, depending on your role, can be a bit lengthy, the training video's provided by ConnectWise are decent, but are sometimes lacking.

  • It is a complex program and the setup consultant was great but it is hard to know what you don't know. I would have liked more detailed help with the set up.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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