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Aha! vs Confluence
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.2 / 5
Value for Money
4.6 / 5
4.3 / 5
Customer Support
4.8 / 5
4.3 / 5
Functionality
4.7 / 5
4.4 / 5
Last Review Written
March 16, 2025
March 19, 2025
Pros/Cons
Pros
- I really like how easy it is to use and the ability to integrate with other tools. The Aha team has been great to work with.
- Easy to learn tool with excellent documentation and strong suggestions on methodology. Very proactive customer service with a team that responds in minutes.
- Aha! brings clarity to my clients like no other tool I have used. There are other tools that do this or that but nothing is as easy to use and drives clarity for leadership in an organization.
Cons
- The navigation is also somewhat poor, and there are a handful of specific views that are hard to use, which is a point of confusion for many users.
- Lack of Power Bi integration and no plan to schedule reports export.
- Aha! can sometimes be buggy when typing up a new idea, the admin portal is messy and hard to navigate. It is difficult to search for particular items in the portal from the back end.
Pros
- I integrate it with jira to show any kind of project progress. The version control feature on confluence is excellent and the fact that multiple people can edit a page at the same time is awesome.
- Best part about confluence is that it’s ease of access and ability to share in various platforms like slack and JIRA.
- Awesome document syncing for online collaboration. Superb permission management for critical security of confidential data.
Cons
- I dislike that Confluence gets a little confusing with multiple links for the same page (a long link and a short link), but it is hard to differentiate.
- You also need to make sure that obsolete information is cleaned or marked obsolete, otherwise documentation rot can make information difficult to find.
- It happened to our team and it made using Confluence unpleasant and annoying.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
