# Anakage Software Reviews, Demo & Pricing - 2026 > Review of Anakage Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile --- [Home](https://www.softwareadvice.com/) / [Service Desk Software](https://www.softwareadvice.com/service-desk/) / Anakage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/alternatives/) # Anakage 2026: Benefits, Features & Pricing Wondering if Anakage is right for your organization? Our Service Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Anakage 4.4 [(31)](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/#reviews) Pricing Pricing available upon request ### About Anakage Anakage offers an end-user support automation platform for IT service desk teams. This solution is designed to help agents reduce support tickets at the source, maintain compliance, and automate high volume processes. It offers applications, called self-service cobots, that automate issue identification and improve service desk productivity. With the Anakage platform, businesses can monitor IT infrastructure analytics using custom dashboards. This solution uses proactive cobots that run on endpoints which can detect and resolve complex issues before system users are affected. Additionally, the platform includes a self-service web portal where users can deploy Anakage cobots that resemble actual tech support agents. Within the portal, users can also access tech support documents, videos, and articles. An intuitive search feature allows users to search in relevant categories for assistance with existing issues. Other tools for administrators include user management with defined permissions, detailed data reports, and visitor analytics. Pricing information is provided by Anakage. Support is available via phone or email. Wondering if Anakage is right for your organization? Our Service Desk Software selection experts can help you in 15 minutes or less. ## Anakage User Interface ## Popular Anakage Alternatives Main Product Anakage 4.4 [(31)](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/#reviews) Ratings Breakdown - 4.52Ease of use - 4.52Value for money - 4.50Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.66Customer support - 4.66Functionality Pricing Starting at R$35.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Desk Manager](https://www.softwareadvice.com/itsm/desk-manager-profile/) 4.8 [(106)](https://www.softwareadvice.com/itsm/desk-manager-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.55Value for money - 4.90Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Anakage Pricing and Plans Starting price: $20.00 Free Trial Free Version Basic $20.00 per user No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Anakage Features - Popular features found in Service Desk Change Management CMDB IT Asset Management Mobile Access Prioritization Problem Management Real-Time Notifications Remote Access/Control Reporting & Statistics Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management - More features of Anakage Activity Dashboard Activity Tracking AI Copilot Alerts/Escalation Alerts/Notifications Analytics Asset Lifecycle Management Automated Routing Chatbot Configuration Management Customizable Branding Customizable Fields Email Management Generative AI Incident Management Inventory Management Knowledge Base Management Personalization Real-Time Chat Reporting/Analytics Scheduled/Automated Reports Service Catalog Single Sign On Surveys & Feedback Ticket Management Workflow Management ## Anakage User Reviews Overall Rating 4.4 Ratings Breakdown 5 52% 4 39% 3 10% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.5 Functionality 4.4 Have you used Anakage and would like to share your experience with others? VR Verified Reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed January 2022 Heal IT - Self service platform 4 It is going well. We are also exploring new features and case studies with the teammates Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: It is easy to use and always customizable as per your needs. Cons: It can perform much better as there is always a scope for improvement. Reasons for choosing Anakage As It is a self-support platform Read More GR Gaurav R. Verified reviewer Automotive 10000+ employees Used daily for more than 2 years Review source Reviewed December 2025 Recommended Anakage as utility to better utilize & Manage the IT Assets 5 Very happy with the experience as it is reduce the ticketing volume automatically which directly impact the loan of End user engineer. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Anakage utilities Front End & Back end are very effective and user friendly. Front end enable user to resolve their issue promptly and backend utilities automatically resolving the issue Cons: Need to improve the GUI with latest AI enabled for best results so that it can attract the end user to use the same. Read More AP Amit P. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 12 months Reviewed August 2022 Anakage tool 3 Its good tool need to explore more Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Its easy to use and avoid IAT engineers dependencies by rasing the incident Cons: while deployemet we need suppot from anakege team Reasons for choosing Anakage to provide smooth support to end user and reduce IT engineer dependencies Read More CC Chandrashekhar Saini C. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 12 months Review source Reviewed July 2025 Anakage - My 24x7 support team 5 Although there were initial issues during setup and reporting dashboard, the support of Anakage team was really forthcoming. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Anakage is a user-friendly automation platform that significantly reduces service desk tickets. Its self-help and self-heal features enable users to fix common IT issues on their own, boosting productivity and minimizing downtime. The analytics dashboard offers valuable insights on usage, and the customizable workflows add flexibility. Cons: While the platform is powerful, the initial setup and configuration require some technical effort. Customizing scripts for unique organizational needs may need technical support from the Anakage team. The reporting features could be enhanced with more export options and real-time data filters. Read More AK Atul K. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 6 months Review source Reviewed July 2025 Anakage - End user support tool 5 It enables end user to resolve day to it issues themselves . Help admin team to manage compliance and deliver other solutions very easily using admin interface. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Anakage simplifies the management of client machines and delivers proactive solutions that help prevent end-user support tickets in daily business operations. Cons: The reporting interface could be more user-friendly, as it currently feels a bit confusing. Improvements are needed in both report naming and the menu structure Read More AD Amol D. Verified reviewer Computer Software 10000+ employees Used daily for less than 2 years Reviewed September 2023 Anakage Review 4 Ratings Breakdown 3 Ease of use 3 Customer support 3 Functionality Pros: Self heal and self help capabilities are extremely useful Cons: Self heal and self help capabilities are extremely useful Read More SS Savio S. Verified reviewer Automotive 10000+ employees Used daily for more than 2 years Review source Reviewed February 2022 Serves the purpose 4 Quick access to support, Empowering users to resolve issues by themselves (saves time) Reduce ticket volume to helpdesk (saves cost) Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of Use, Easy to deploy, easy to manage the content. Cons: Self help automations can be improved to make it more user friendly. Read More AK Anil K. Verified reviewer Banking 10000+ employees Used daily for less than 2 years Review source Reviewed October 2022 Easy for end users to use 5 We can add and remove the latest version of the software in the portal and we can download from portal applications which is part of the portal Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy for end users to use this app and run smoothly Cons: Remotely trigger the app on end users and install the application silent Read More VK Venkatesh K. Verified reviewer Computer & Network Security 1001-5000 employees Used daily for less than 12 months Reviewed August 2022 Excellent and easy to use 5 Really it's good product in all automation scripts Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Application installation and Compliance part it's very helpful Cons: I believe everything is included now. More compliance application should be add Reasons for choosing Anakage Freeware application installation is very easy to install because don't need copy Read More BM Bhism M. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 6 months Reviewed March 2022 Heal IT & Selfhelp online solution 5 Support is awsome.. We also get support and resoltution of issue as per defined SLA. Support team members aer highly technically proficient and friednly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Deployment architecture for offline HealIT offline solution and selfhelp online solutions are very simple. We are using Anakage End User Support Automation Platform from last 6 months and observing singnificatnt amount of efforts reduction while working on repeatitive incidents and software installation. This tool has reduced the IT engineer's effort having improved the SLA also. Cons: Only one suggestion, some enhancement in reporting needs to be done. Read More Showing 1 - 10 of 31 Reviews Load More Reviews ## Anakage Popular Comparisons [Milvus vs Anakage](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/vs/milvus/)[LiveAgent vs Anakage](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/vs/liveagent/)[Freshservice vs Anakage](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/vs/freshservice/)[Desk Manager vs Anakage](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/vs/desk-manager/)[Zendesk Suite vs Anakage](https://www.softwareadvice.com/compare/26892-Zendesk/vs/186781-anakage-end-user-support-automation-platform/) [Compare All Alternatives](https://www.softwareadvice.com/help-desk/anakage-end-user-support-automation-platform-profile/alternatives/) ## Other Top Recommended Service Desk Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **8** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times Stuck Between Options? Our experts can help you compare Anakage with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice