Supported Operating System(s):Web browser (OS agnostic)
About Anakage End User Support Automation Platform
Anakage offers an end-user support automation platform for IT service desk teams. This solution is designed to help agents reduce support tickets at the source, maintain compliance, and automate high volume processes. It offers applications, called self-service cobots, that automate issue identification and improve service desk productivity. With the Anakage platform, businesses can monitor IT infrastructure analytics using custom dashboards.
This solution uses proactive cobots that run on endpoints which can detect and resolve complex issues before system users are affected. Additionally, the platform includes a self-service web portal where users can deploy Anakage cobots that resemble actual tech support agents. Within the portal, users can also...
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