We can add and remove the latest version of the software in the portal and we can download from portal applications which is part of the portal

Easy for end users to use this app and run smoothly

Remotely trigger the app on end users and install the application silent

It is going well. We are also exploring new features and case studies with the teammates

It is easy to use and always customizable as per your needs.

It can perform much better as there is always a scope for improvement.

It was Ok..

being an automate software, its help to fix the issue instantly which save time & workforce.

Anakage has limitation for most of the software as its work on perticular sets of scripts which sometime didn't help to fix the issue.

Quick access to support, Empowering users to resolve issues by themselves (saves time) Reduce ticket volume to helpdesk (saves cost)

Ease of Use, Easy to deploy, easy to manage the content.

Self help automations can be improved to make it more user friendly.

Self heal and self help capabilities are extremely useful

Self heal and self help capabilities are extremely useful

Really it's good product in all automation scripts

Application installation and Compliance part it's very helpful

I believe everything is included now. More compliance application should be add

Support is awsome.. We also get support and resoltution of issue as per defined SLA. Support team members aer highly technically proficient and friednly.

Deployment architecture for offline HealIT offline solution and selfhelp online solutions are very simple. We are using Anakage End User Support Automation Platform from last 6 months and observing singnificatnt amount of efforts reduction while working on repeatitive incidents and software installation. This tool has reduced the IT engineer's effort having improved the SLA also.

Only one suggestion, some enhancement in reporting needs to be done.

password reset and MS outlook troubleshooting

Additional automation to perform additional tasks is missing

A user can use this to resolve the issue by self.

It reduce the Desktop support work .

User friendly to help users very frequently

Dont have least things in Anankage software

Its good tool need to explore more

Its easy to use and avoid IAT engineers dependencies by rasing the incident

while deployemet we need suppot from anakege team

Experience is good

The thing I liked the most is the user Independence

Anakage can improve the visual appeal of the platform

Good

No need to connect with users directly

very less solutions added

this software is User Friendly in nature.

There may be an option for asking Issue resolved or not.

Very useful software for End User Support.

Nothing much to like least. Good software overall.

It Helps users to resovled the problems on time when it occurs and take self help to do the solutions task as per their system requirements.

User Friendly and help user to install applications without IT help. Thats Great!

Could be customized more feature in upcoming months as per business needs and requirements.

Overall this software in Average

notepad++ this software is easily install 2-3 mints

easy to use just click on next next and software & other things is working

Proactive features are nice., dashboards are also good,

No currently.. Very early to comment.....

My overall experience is Good

Provide reoultuon in simplest way and easy