About AnyDesk

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface.

Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing.

Other features of AnyDesk include international keyboard support, file transfer, lightweight, en...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

418 Reviews of AnyDesk

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(262)

262

4 stars

(129)

129

3 stars

(18)

18

2 stars

(4)

4

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 418 results

February 2020

Luis Daniel from YCS PR Corp.

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2020

Great Free Alternative to Teamviewer

Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.

Pros

It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookmarks of your most accessed computers or just organize them. Anydesk has also improved with time, which now I find no use to keep paying for Teamviewer which has become really expensive as of late. Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

Cons

It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit, but you can optimize the image to be quick and disable the sound, whereas in Teamviewer, the image will just freeze and you have to quit Teamviewer, the only issue with AnyDesk is just the CPU Usage. Also the Mac Version used to be buggy, haven't used it in a while, but Buggy as in all the text was white (not sure if it's on the latest OS X, have not used it in a while, been on Windows).

Reasons for Choosing AnyDesk

The pricing and comparing the features I needed, Anydesk covered them all.

December 2019

Jamil from QSCEPTER LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Reviewing Anydesk Remote Control

With Anydesk we handled several workflow related IT issues without any cost.

Pros

Anydesk is the best remote control software. It offers chatting function for you that allows to communicate with the person that you want to control your computer. You can even send file with it.

Cons

As I wrote above Anydesk is the best remote control software that is why I do not have any special concern about it.

Reasons for Choosing AnyDesk

One reason I explained above and another reason was that in Teamviewer different versions do not support each other which is quite annoying and time-consuming.

May 2020

Julián from VOIP SYSTEMS A.G.

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Functionality

3.0

May 2020

A pretty good alternative to remote desktop software

With the world issues by the COVID-19, I need to access to my office computer. Anydesk offers unassisted remote sessions by adding a password and It's enough stable to keep long remote sessions. There is no latency and the file transfer works perfectly.

Pros

The free license is non restrictive. Like the popular remote desktop software, its free license allows an extended and full usage, better than software like TeamViewer, which license sometimes only allows 5-minute sessions.

Cons

The graphic interface is a mess. Too many buttons and options. The remote screen sometimes and make the pixels fuzzy, it's almost impossible to read the remote screen.

August 2019

Jose from Sistran

Company Size: 11-50 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

3.0

August 2019

Anydesk great product for international use

overall i had a great experience, you can do alot with this tool , in terms of connectivity

Pros

You can set it up super easily and you can connect with computers all over the world as long as you have an internet connection

Cons

some bugs like the clipboard not working, and sometimes it would disconnect with no reason

April 2020

Marco from Ompi North America - Stevanato Group

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Pharmaceuticals

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

April 2020

The FASTEST remote desktop solution, by far!

After a long investigation and several trials of both commercial and free solutions (TeamViewer, Remote Assistant, RealVNC), finally discovered AnyDesk, which is commonly announced as one of the fastest remote control platforms. Well, AnyDesk is really capable to deliver where reduction of lag time is key. The user experience offered by AnyDesk in a remote connection is comparable to a local ethernet connection performed through Windows native "Remote Desktop" app. Its compression algorithm is so good that there's no need to switch from "auto" to lighter modes (like black/white) in order to eliminate that bothering delay between your mouse clic and the remote reaction. Extremely useful to control remote production machines you need to have always ON.

Pros

Speed, stability, consistency. Forget about the distance between you and your remote located machine. AnyDesk makes you feel like if you were seated in front of it. Absolutely stunning in long sessions, with no drops experienced in weeks.

Cons

Not so feature-rich as most of other commercial products, but still enough to grant a productive experience. General user interface could seem slight old fashion, and surely could be more appealing, but huge benefits coming from robust-solid-quick connection overpass any of described lacks.