AnyDesk

RATING:

4.6

(1708)

About AnyDesk

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface. Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing. Other features of AnyDesk include international keyboard support, file transfer, lightweight, encryption techno...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

AnyDesk Pricing

Solo (feature set for single-person companies): €14.90/month Standard (feature set perfect for starting with a team license): €29.90/month Advanced (advanced feature set to support additional business needs): €79.90

Starting price: 

€14.90 per month

Free trial: 

Available

Free version: 

Available

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AnyDesk Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for AnyDesk

1 - 5 of 1,694 Reviews

Monique

Writing and Editing, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

A great free option for remote control

User Profile

Luis Daniel

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2020

Great Free Alternative to Teamviewer

Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.

PROS

It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookmarks of your most accessed computers or just organize them. Anydesk has also improved with time, which now I find no use to keep paying for Teamviewer which has become really expensive as of late. Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

CONS

It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit, but you can optimize the image to be quick and disable the sound, whereas in Teamviewer, the image will just freeze and you have to quit Teamviewer, the only issue with AnyDesk is just the CPU Usage. Also the Mac Version used to be buggy, haven't used it in a while, but Buggy as in all the text was white (not sure if it's on the latest OS X, have not used it in a while, been on Windows).

Reason for choosing AnyDesk

The pricing and comparing the features I needed, Anydesk covered them all.

Reasons for switching to AnyDesk

Pricing, it's becoming extremely expense.

Ivy

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

A good alternative for remote access and support

Overall I'm happy with Anydesk. It's fairly priced, and easy enough to use.

PROS

Anydesk is easy to say and tell people how to get, and seems solidly built. It updates much more regularly than it used to. I feel like Anydesk 5 was out forever and now they're on 7 only a year or two later.

CONS

Setup is non-traditional for permanent installation. It isn't clear to normal users how it works right off the bat to secure a system with a password.

Reason for choosing AnyDesk

Reliability and price for usage size was the key factor in choosing Anydesk over SC or RPC.

Reasons for switching to AnyDesk

Pricing and ease of use combined with security functionality brought me to AnyDesk.

Daniela Petronela

Automotive, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

AnyDesk for help

Great app, really simple to install and use, secure and with a fast connection.

PROS

Been using AnyDesk for years now to get and receive help. This app is simple and easy to use. Installing it takes just a few seconds and is ready to use, without any other complicated configurations. The connection is fast and secured, an important point for this app. Taking back the control of the connection is simple, by moving the mouse witch offers you the safety needed in remove connection cases.

CONS

I have no cons worth mentioning here for AnyDesk.

User Profile

Muhammad Aamer

Verified reviewer

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2023

Anydesk is the awsome solution to remotely connect to devices(desktop, mobile)

It is a great tool for me i use it to connect with my clients and remotely access there PCs to install scripts and software in there machines and teach them how to use it and also do some troubleshooting in there computers

PROS

I like the fact that once i was got familiar with anydesk i then did not have to go anywhere else because i could use it for my mobile for laptop because it is available for mobiles too. and secondly like like all the basic and advance feature are there for example screen sharing, remote access, voice or chat etc etc

CONS

The anydesk is very very slow sometimes yes i know that sometimes there is a bad signals but still it needs to be optimized more

Reasons for switching to AnyDesk

Because TeamViewer is way slower than anydesk