Really pleasant and a great alternative whenever the Teamviewer License we use at work is under use and we've been considering and slowly moving our clients to AnyDesk because paying Teamviewer is now an expensive subscrption when there's so much good alternatives.

It works exactly how'd you expect if you come from using Teamviewer or other remote desktop access applications. You can transfer files, keep bookmarks of your most accessed computers or just organize them. Anydesk has also improved with time, which now I find no use to keep paying for Teamviewer which has become really expensive as of late. Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

It can be a little bit heavy on the CPU side when using it on older hardware. Keep that in mind. If the connection is really slow, it can lag a bit, but you can optimize the image to be quick and disable the sound, whereas in Teamviewer, the image will just freeze and you have to quit Teamviewer, the only issue with AnyDesk is just the CPU Usage. Also the Mac Version used to be buggy, haven't used it in a while, but Buggy as in all the text was white (not sure if it's on the latest OS X, have not used it in a while, been on Windows).

I am overall satisfied with AnyDesk. Although there are many areas of improvement, it meets my current IT demands and makes me feel relaxed in high-pressure situations.

I came home with my new Laptop and a pen drive filled with SolidWorks3D installation files, adamant to install and complete a project overnight - which will ensure my passing grade in my Master thesis. But Alas! The crack files got corrupted due to safety reasons and I got panicked. My intentions were to follow youtube tutorials and complete the whole installation process as per instruction. However, I called my remote friend and flagged him my distress signal. He laughed and asked me to install AnyDesk, on which I had no idea before. He not only instantly transferred his crack file to me without any interruption, but also installed the whole software like it was nothing. I was spellbound about the AnyDesk features - its swiftness, user-friendliness, transferability, and above all its ease to control. I have used other remote softwares before, but none of them is comparable to AnyDesk. It is pure love.

I feel like there should be some control where the user can select multiple folders of files that would be invisible to the other end-user. Also, audio features could be added to ease the communication. There are also some safety risks such as remote file transfer capability - I think every time the user enters into a folder or transfers files, remote authorization should be provided from another end.

Since they do not have a direct line to their billing department, I called their sales department and was told to make a ticket. Eventually (now months after my initial email) I got a response telling me that because I didn't let them know 3 MONTHS prior to the renewal date that I wanted to cancel that I had to pay the bill and couldn't cancel until the following year! I asked them to be flexible since I had waited forever for them to actually respond to me (never were my billing@anydesk.com emails ever directly responded to). A week or two later I would get a response back basically saying nope - I owe them money. They new I wasn't using the software for the months of trying to get them to answer and clarification. Instead of showing some sense of flexibility with their lack of response (which if I heard back from them in time would have given me time to cancel my other software and pay them and use their software). As a customer, they want me to be fine with them taking an unreasonably long time to respond to billing questions, yet as a company they are incredibly rigid and not willing to show any flexibility with customers - especially as we try and come out of a pandemic! While it is in their terms and conditions, requiring 3 months notice to cancel a renewal prior to the renewal date to me is incredibly unreasonable. Who is thinking 3 months before you have a renewal if you will renew or not? To me this is a policy to purposefully trap customers.

The software, for the most part works well and was easy for clients to be able to use. The branding was a nice feature.

Once in awhile certain functions like copy and paste wouldn't work - this was more of a rare occurrence though. Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I didn't like alternatives. That is where AnyDesk's true colors came out. First, there is no autopay (or at least none that was set up). So when they sent me an invoice at renewal time I had figured, my account would auto cancel if I didn't pay for it (this was my misunderstanding and I own up to that part). I stopped using the software as I started using another and had a 40 Day window that I could get a refund on that. I then received a billing email from AnyDesk with the line to contact their billing department at billing@anydesk.com if I had any questions. I sent them an email explaining that I was trying a different software and to please cancel my account. I heard nothing back. a few weeks go by and I get another billing email, so I sent them another message. Nothing. Another email comes, so at this point I am a little ticked, so I send another message stating I have asked them twice to cancel my account and to please stop harassing me. Then I get a letter in the mail saying they were going to put me into collections if I didn't pay. (continued below)

Overall I'm happy with Anydesk. It's fairly priced, and easy enough to use.

Anydesk is easy to say and tell people how to get, and seems solidly built. It updates much more regularly than it used to. I feel like Anydesk 5 was out forever and now they're on 7 only a year or two later.

Setup is non-traditional for permanent installation. It isn't clear to normal users how it works right off the bat to secure a system with a password.

My experience in general with this software was quite good, except for a few small cases, it worked correctly and I let myself use it without time limitations as happens with the competition. The ability to reproduce sounds is very important in order to perform sound-related test validations. The interface felt complex but if we leave it configured for the end user, he will only have to open the program and let the rest do it for us. I recommend it

It works quite well, it has the great option of being able to reproduce the sound of the machine to which we are connecting, an option that is not very seen in other similar software. It has a simple tool to connect since it does not require a password, only an ID and that the user on the other side accepts it, or not, depending on how the software is configured because it allows remote access without authorization with different variations. It is available in all operating systems.

Although the interface is complete, it is not that clear and tends to make the end user dizzy with so many options. It would be interesting if menus can be reduced or see a "lite" version so that the user does not get dizzy. We suffered some lag problems in the connection that we did not suffer with other software, but in brief occasions.

With AnyDesk I can collaborate with work colleagues, in a stable and organized way, it allows us to do a recording session, in this way a video can be shared with other employees, this helps to save time, it is a very safe software since it has a password and Two-factor authentication, it is possible to use it on almost all platforms, the iOS version is easy to use and practical to monitor other devices remotely.

I have used remote connection software since many years ago, and over time, some improve and others get worse, AnyDesk has been one of the ones that have improved the most over time. Its interface and tools are the things that stand out the most from the competition. What I like the most is the organized way its Dashboard is, since it shows the devices to which we have remote access, we can add the name we want to have a better order, I like that its connection is stable and fluid, it has Two-factor authentication, that's extra security that many of their competitors don't have.

One detail that I don’t like is when the full screen is used to control other devices, the brightness of the screen gets brighter; even when we have the brightness to the minimum on our PC, it is somewhat annoying when you are in a place with low light.

In short, it's an excellent tool, the free version is excellent, but the paid version is much better. Apart from the limitations I had at the level of access on some machines, I recommend using it.

When I started using it, what I liked the most was the simplicity of the software, very intuitive. Very practical in terms of not having to install to support. However, the paid version makes the software even more powerful with the ability to control multiple sessions at the same time in a simple way.

I noticed a failure in remote access on Mac devices, I couldn't get control over the machine. I also had a problem with one of the machines that I couldn't access.

Easy to use, understand. Provides all features needed for IT support role.

I like that the user just needs to have internet access to easily remote and provide support for users, especially if they are having network issues.

I cannot think if any improvements that can be made at the moment.

For remote access, this tool was very useful. And the download and installation is quick and easy.

it works perfectly with low connection speed compared to other software.

File sharing can be a bit insecure. It does not notify when a person is downloading a file on my machine

Good interface, not perfect but functional. Nice file transfer, some improvements needed in the area of image sharing.

File transfer is fast and reliable. The possibility to define and validate some direct connections.

Screen sharing image quality. I know directly one case where this app was a backdoor for hackers. It did not happend to me, but my wife had a big problem using this app and being hacked through it.

I love using AnyDesk, it works really good, it is fast, user friendly and reliable and I can always deliver super support to my customers with the use of this software.

I like this Software because it is free and easy to use, also a lot of times it came really handy because it was easy to explain Customers how to install it and setup remote access to their PC. It is really fast and is very nice to have, especially when PC checkup is required during the night, for which we can setup password protected access so we can connect without the help from the Customer and without interrupting them and their work.

Recording option sometimes creates videos which are of bad quality, even though internet connection was stable and ping was good. Also, in case of longer recordings, they tend to break at some point, take a lot of hdd space and I am unable to scroll it. Finally, it would be nice to have option to save to some desired format too.

Easy to set up, almost immediate to learn (although some advanced and useful functions, e.g. file transfer across machines, may take a while to be come familiar with), value-for-money (there are lots of free functions you can try before you invest on the premium version). Well-done!

AnyDesk is mostly used for remote user assistance and service ticket management. Still, I find it very effective with dealing with my Android TV box. Like most TV boxes, it has got no keyboard and navigating through menus may be cumbersome. By installing AnyDesk (which has a free, cross-platform version with lots of features) on both the TV box and my Windows 10 PC, I can use the latter (with its keyboard and touchpad) to install and customise apps on the former. If you use your TV box with complex media management pieces of software like Kodi or Plex, you know how much time and care they require to fully configure all functions and parameters. Bridging your PC to your TV box with AnyDesk really makes it a breeze. Once you have become familiar with AnyDesk, there are many more functions that you may enjoy. You can e.g. use it to provide assistance on someone else's PC without leaving home (something I found very valuable in times of lockdown) and even to record short sessions where you teach users how to solve frequent issues on their machines.

Emulating Android special keys on a PC keyboard may be complex and hard to remember. Installing on Android machines requires an additional component that is hardware-dependent: although this is pretty straight-away on most machine, it may prove complex on less wide-spread models. Finally, of course, some advanced functions are premium only, but this is only fair. Overall, I can't see any major flaws in AnyDesk, although I must say that I am not using it for professional use. If you plan to use it to manage a custom help centre with tens of supported users, you may want to check another review before you buy the premium version.

My team visiting sites with no Knowledge about product required configuration and it helps me a lot by simply instructing team to open software on device and simply provide id

Mobile device running smooth on android device, no password used to get remote access, easily connect with remote device even on slow speed

Some time it didn't respond only after rebooting device solves the problem sometime

Optimum! Can easy connect Mac and windows without trouble, free version is the best for the segment (no ads, no buy request). For a quick connection to customers is the best choice

Easy to use, easy to suggest to any customer, no installation required for remote assistance

Function menu too little, not easy to find

I liked working with anydesk as I can help people online with very little hassle they can see exactly what is going on, installation is easier also not so expensive that it makes it out of reach for people. For a support program one of the better ones

Very easy to use picks up all screens if thier are multiple screens involved. Very secure not just anyone can get in you have to accept the person and also it is very consious of if you changing system files it likes to warn and make sure you know that you are doing this. Value for money - even on the free version the options are great Easy for customers to use as well don't require length installation for it to work

Very little to dislike about the program really enjoy the functionality and use of it. A nice program

We used a different application in Windows based systems, but we installed machines with different operating systems. they contained linux system. We could not connect to linuz systems from other application. We started using anydesk because we had problems switching from windows to linux. and we are very pleased.

The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection. Connection speed is very good.

The application works well. Not difficult to install and use. There is no feature I do not like.

My use case is to connect to my private pc or the one of my mother mainly. Although i connect to other family members as well to help with tech problems every once in a while. Although there is no address book, the last connected devices are still shown and i have yet to outrun the ammount of last connected devices. When i use a new device to connect from I just keep a note with the IDs.

Always worked super fast and reliable whenever i needed it. There are chat and file copy features that also work really well whenever i used them. The UI is fresh and intuitive.

The addressbook doesnt come with either the free or the basic tier... Which means you have to remember the names given to the pcs you manage

Anydesk allows me to monitor and fix any issue on other devices without the need to move from my office, I can transfer files directly from one PC no another and I don’t need to upload them to a platform and then download them, allowing me to speed up my work, with Anydesk I can access with my laptop or just connect with my iPhone, On the other hand, if I need a document of great importance, it is enough that I have my ID number of my computer to be able to access it and transfer files or document.

I like this remote desktop software since I can access a computer from a mobile or another computer only with the ID that Anydesk provides to the device in a unique way to the computer that we want to access, no matter where you are, with Anydesk you can connect and manage the other device as if you were behind. The time it takes to set up the software and learn how to use it is minimal. Within 10 minutes, you can install and start using it. and it supports numerous devices and platforms, which is a significant plus.

What I don't like about Anydesk is that it doesn't have audio call communication with the other device, this would be a useful tool.

because of Corona Virus we switched to remote work rapidly, to support my colleagues, i installed anydesk on every laptop. Since then - when a file is "missing" or software needs to be installed, or "the camera doesn't work", i can remote control the laptop in seconds to help them.

-all my clients are on one uncluttered screen showing me their online status and even their Screen-there is practically no konfiguration nessesaryit does exactly what i want it to dothere are more features (filetransfer, recording, ..) which i can deny or lock /disable when i don't neet themworks on many Operatingsystems (Android, Windows, Mac)its has the most value for my money

i don't miss anything, but a dark design would be nice :-)

I've had no issues with this software.

I love that it's free and easy to use. I can access my home computer wherever I am, as long as it's turned on.

I don't like that the computer needs to be on. I wish there was a way for me to turn it on remotely.

In the worldwide pandemic period of Covid 19, Anydesk ran a major role in our business. we was in a situation that need to work from home and give the support to all the users who are also working from home, at that time this tool was a life saver for IT and for the business as well. this tool made our life easy and very efficient. with the optimizations, this application runs really smoothly in any low bandwidth internet connections and environment. i really glad to have this application use in our organization and i really want to thank for all the developers who sweat for this tool. this app was really a life savor.

the simplicity, easy of download, size of the download file, easy installation, network optimized for fast access, good quality and very useful features such as sound transfer and copy paste option is working awesome. its very easy to tell a new user to go to google and download anydesk. and because of the size of the application, its fast and easy to install to any device. even to a mobile.

i didn't find any bad in this application. as an IT person this tool fulfill all of our IT needs. simple and fast

AnyDesk's ease of use, low latency, and ability to work seamlessly even with low bandwidth internet connections. The software is also praised for its strong security features, including end-to-end encryption, two-factor authentication, and the ability to customize access permissions.

As someone who frequently works remotely, AnyDesk has been an absolute game-changer for me. The software is incredibly fast and reliable, allowing me to easily access and control my office computer from anywhere in the world. What sets AnyDesk apart, however, is its collaboration tools. The whiteboard feature is particularly impressive, allowing me to brainstorm and collaborate with colleagues in real-time, even when we're miles apart. I also appreciate the secure file transfer and real-time chat features, which make it easy to share documents and communicate during a remote session. Overall, AnyDesk has made remote work not only possible but enjoyable, and I can't imagine going back to my old way of doing things.

Limited customization options: AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software to their specific needs.

I have used the app to solve both personal and business problems. I remember a time when my workmates were stuck with food and data entry on our kitchen computer, I could log in from another country and do things as if I was there. This helped a big deal.

AnyDesk is one of the smartest applications that saves time and unforeseen costs of travelling long distances just to attend to issues on a computer, or other remote gadgets. One good thing I like about AnyDesk is that it is worldwide, being used by hundreds of millions of people across the globe. It is also supported almost an all the operating systems like windows, Android, Mac, Linux, Chrome, making it a universal software. Another fact I like about AnyDesk is the ease of screen sharing. There is no hustle about it, as long as there is user on the other end to accept the connection. AnyDesk also presents a very good screen scaling that the image displayed on the remote gadget is clear with no distortions. It feels as if you're sitting in front of the other PC. In my use of AnyDesk, I have not experienced any lagging or unnecessary bugs on it. It is generally smooth, with steady mouse movements. The app also has a free version and a paid version. The paid version is also relatively cheaper when compared to its competitors. Security of the application was also well considered. Firstly, the connection has to be manually iniciated from one end and accepted on the other end. A password has to be provided and used for the connection to start. Each session has its own password.

No option to chat with the person on the other side, either through text or calls. So you rely on other communication apps to talk to each other. It would be good to add a feature where communication would be made directly via the AnyDesk.

I was in a educaiton of software. My teacher was coming when I couldn't solved the problem. She was connecting to my screen so used my pc and she was solving my problems

I like most about this about share screen and remote control. It offers us high quality and simultaneity.

I like most stuff about this software, Just I cant see voice and video calls maybe i didny found.