--- title: "AnyDesk Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of AnyDesk. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AnyDesk is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/anydesk-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) / AnyDesk Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/remote-support/anydesk-profile/) Reviews [Alternatives](https://www.softwareadvice.com/remote-support/anydesk-profile/alternatives/) # AnyDesk User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,797 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.2/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 1,236 reviews (69%) - 4 stars: 455 reviews (25%) - 3 stars: 78 reviews (4%) - 2 stars: 9 reviews (1%) - 1 star: 19 reviews (1%) ### Most mentioned pros - I like Many things about it as it makes getting remote access to a computer through a computer, and to have remote access between tablets or mobile devices through a computer. - Features like file transfer, screen sharing, and unattended access is really useful. - Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool ### Most mentioned cons - it lag on unstable connection , in free version i show some time session limit.file transfer is slow in big files.required stable internet speed otherwise the quality will decrease.free version has an limited functionality. - Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. - The only challenge is that I always find it difficult to reach out to customer support team when facing issues. And adjustment would be appreciated. ## AnyDesk customer reviews Showing reviews 1-25 of 1,797 (page 1). ### Easy Remote Control from One Device to Another - Overall rating: 4/5 - Reviewer: Chit B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered i am software developer and i use it frequently and its really helpful for me because when i work and not able to solve bugs i give remote access to my friend and he helps me to solve bugs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros it work in all devices like mac , windows , android. there are no need to setup anything just share the code and connect. simple and user friendly interface. it provide high quality screen sharing.its free of cost software.very useful for professional use.Features like file transfer, screen sharing, and unattended access is really useful. #### Cons it lag on unstable connection , in free version i show some time session limit.file transfer is slow in big files.required stable internet speed otherwise the quality will decrease.free version has an limited functionality. --- ### Anydesk helpful - Overall rating: 5/5 - Reviewer: Sim K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support #### Cons It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues #### Reasons for choosing AnyDesk Value for money and company size is good for anydesk --- ### Anydesk is the best free remote software to access another computer. - Overall rating: 5/5 - Reviewer: Monique P. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to work remotely and do my job exactly as I did it before the pandemic. I can access files, do file transfers and use software remotely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Anydesk was the perfect solution when my TeamViewer stopped giving me free remote access to my work computer. Anydesk has faithfully worked well for me except on a few occasions, I have been able to do remote work easily during the pandemic accessing files that are on an office server and computer. #### Cons There have been rare occasions that Anydesk has disconnected on me in the middle of something and had trouble reconnecting for a while. #### Reasons for switching to AnyDesk Teamviewer stopped allowing me to use the free version. --- ### Great for Multiple Devices! - Overall rating: 4/5 - Reviewer: Parker W. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, AnyDesk is a reliable and easy‑to‑use tool that makes remote access feel way less stressful. It’s fast, straightforward, and perfect for quick fixes or helping friends and family with tech issues. Even with a few small hiccups, it still delivers a smooth experience that gets the job done without making things complicated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros AnyDesk is super convenient when you need quick remote access without a bunch of setup. It connects fast, works smoothly even on slower internet, and makes it easy to help someone troubleshoot their computer from anywhere. The interface is simple, lightweight, and doesn’t feel overwhelming, which makes it great for both tech savvy users and beginners. #### Cons Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be. The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying. --- ### AnyDesk over Teamviewer? Yes! - Overall rating: 4/5 - Reviewer: Travis B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have never really needed to engage tech support as the product just works. It's simple to setup on a remote server so we can access on demand and fix issues should they arise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AnyDesk has been a wonderful tool for our MSP business. Functionality is similar to that of TeamViewer with a lower overall cost. #### Cons They have recently changed their pricing structure and increased rates by about 25%. It is still cheaper than TeamViewer so we will likely continue to use for a while. #### Reasons for switching to AnyDesk The cost of TeamViewer pushed us to make the jump to AnyDesk. Features are very similar. --- ### Overall good product for remote access software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth. #### Cons Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit. #### Reasons for choosing AnyDesk No specific reason other than preference of interface or what the business users are mostly using. --- ### One of the best apps for remote pc sharing - Overall rating: 5/5 - Reviewer: Dario G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection. I suggest to use a good connection because jt’s not very fast using Wi-Fi. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Anydesk is the best alternative to other pc sharing apps, very easy to use and fast like TW. The interface is perfect and connecting with other people is really easy. #### Cons Sometimes there is lag or black screen when you are sharing the pc, but it’a not happening very often #### Reasons for switching to AnyDesk The price is better and functionality are almost the same. --- ### OK but not great - Overall rating: 5/5 - Reviewer: Donald C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Adequate for our use but considering the price, and the usage across all our customers we decided to opt for the 'opposition' brand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It works well across multiple platforms and was easy to set up. Connections are reliable and consistent. #### Cons Customer support was only requested once but was poor and slow to respond. Maybe our question was too vague? #### Reasons for choosing AnyDesk Initially - price. But after trialling it for a couple of years we found it lacked a bit of polish --- ### Fast remote access with small connection hiccups - Overall rating: 4/5 - Reviewer: Harshul S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before. #### Cons Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days. --- ### My first time with Anydesk - Overall rating: 5/5 - Reviewer: Chiara L. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I think it's an amazing software that has so much potential, I compared it with a few other softwares that do the same and Anydesk it's the best by far. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I was new to this software but once I downloaded it for work reasons I was amazed on how easy it is to use! And how many things you can do with it! It is stunning how you can get access to someone else computer, being in control, and look at what they're looking. So easy to setup, takes a few minutes. Plus it's free of use. #### Cons It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly. It happened just a few times but in case I'll contact the customer support, but for me it works fine by now. --- ### Remote access with no problem - Overall rating: 5/5 - Reviewer: Raphael J. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered It is an easy to use software where you can access other computers remotely without problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I find fast and efficient how fast I can connect to a computer in another continent with safety. #### Cons It happens rarely buy some internet problems, but I think it was my provider and not the software. #### Reasons for choosing AnyDesk Because I found its tools more attractive and useful. --- ### Anydesk is the Most Affordable Remote Desktop App for Small Teams - Overall rating: 5/5 - Reviewer: Nanda A. - Verified reviewer: Yes - Industry: Fishery - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Anydesk is the most affordable, yet clean and easy to use. I cannot describe how I like it by all its features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Great feature is file sharing and request for elevation access. #### Cons Nope, overall I like all the features. All have their own important role. #### Reasons for choosing AnyDesk The price #### Reasons for switching to AnyDesk Teamviewer has a plenty of limitations. the UI and UX now are not user friendly. One thing is it is pricey for a newly started company. --- ### It allows us to contact and solve problems promptly - Overall rating: 5/5 - Reviewer: Marek R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The efficiency of our technical support process has increased considerably since we installed AnyDesk. An obvious case occurred during a crisis in which a critical customer intervened: they could not access their data because their system had been shut down. In just a few minutes, we can connect to your computer through AnyDesk, identify the problem and fix it. The speed and efficiency of our support team made a lasting impression on the customer. Due to frequent data optimization, our team of data scientists attaches great importance to remote work. When it came to working on the go, it has been fundamental. It will increase our productivity and is useful to provide fast remote support to other PCs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Viewing and controlling remote devices has never been so easy since we are using AnyDesk, we can quickly and easily connect to any device no matter where you are or what operating system we use, thanks to the incredibly easy-to-use interface. In times of extreme need for immediate technical assistance, this has been an invaluable resource. Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted. A big change occurred when we realized that we could direct the screen to show exactly what we wanted. #### Cons I have not encountered any issues with performance or speed when using AnyDesk; it meets all my needs. --- ### AnyDesk the way to go - Overall rating: 5/5 - Reviewer: Renico d. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I loved using this when I worked with clients as I makes life so much easier and I could copy documents over in minutes for clients across the country. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros That its a fast and easy way to assist clients if they have any problems and they cannot find what is being discussed. #### Cons I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection --- ### Almost perfect remote desk application - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I like to use this when connecting with my tech support, but sometimes there are connection drops due to firewall settings. Other than that, it's a good application and saves a lot of time for system support and others who rely on them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the unessary deatials is the plus point of the application. #### Cons I sometimes felt the connection issue problems due to the firewalls. I know it's for our security. But if it's achieved in the Anydesk app with only a simple click, it will be a lifesaver. Surely, reduce the time on the control panel's firewall setting changes. It's just an opinion, I don't know about Microsoft's policies. --- ### A Solid and Top-class Remote Access and Support Tool. - Overall rating: 5/5 - Reviewer: Sadhnaa K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AnyDesk provides efficient remote support. It's simple to transfer files with AnyDesk between devices securely. AnyDesk fast access and control of remote devices. #### Cons Occasional lags is what I experience with AnyDesk when having unstable internet connectivity. --- ### Low latency helped me connect quickly to clients - Overall rating: 5/5 - Reviewer: Jaya C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoyed that AnyDesk kept a steady connection even over slower internet. Remote control response speed is excellent, it is easy to troubleshoot and work with distant machines without stale data getting in the way. #### Cons Moving large batches of files sometimes fails to complete the file transfer feature. This can lead to interruptions in workflows when I need to send multiple documents at once. --- ### Professional setups has made my systems administration easy - Overall rating: 5/5 - Reviewer: Le P. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to set up unattended access on my lab machines even with AnyDesk . With a strong password and two‑ factors enabled on my Professional license, I would be able to update and monitor logs remotely at any point in time. #### Cons Connections established over mixed networks with auto-discovery sometimes drop without seemingly apparent errors. --- ### Honest review on AnyDesk - Overall rating: 5/5 - Reviewer: Badru R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It was a wonderful experience and it addressed all my remote access need #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The fact that it doesn’t consume too much of the system resources and still provides high quality display even over a low bandwidth connection. #### Cons I think the only concern I have is the security concerns that is associated with most remote access software. --- ### Anydesk software - Overall rating: 4/5 - Reviewer: mercy m. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered only used a handful of times but each experience was fine #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to use in need of desktop and tech support #### Cons it will be slow at times and does not refresh --- ### High-Speed Performance for Remote Work - Anydesk - Overall rating: 5/5 - Reviewer: Raj Kumar K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered The software is reliable, fast, and easy to use, making remote connections smooth and hassle-free. I’ve found it particularly useful for quick support sessions and collaborations, with minimal lag or disruptions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like AnyDesk for its fast, low-latency performance, which makes remote sessions smooth. It’s easy to set up and use across multiple platforms. #### Cons I like least about AnyDesk is that the free version has some limitations, like session timeouts or restricted features. Otherwise it is working great in free version. --- ### Below par Anydesk - Overall rating: 2/5 - Reviewer: Saravanan V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very bad and need immediate resolution to address the issue #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Very old and outdated most of the times it is giving errors #### Cons It is not easy to use and not user friendly --- ### Anydesk Review OVR - Overall rating: 5/5 - Reviewer: Aaron B. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it is a good application and i use it everyday and would recommend #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The remote connection is good as well as the usage of the remote password to protect or access systems #### Cons sometimes when a system is online but anydesk says it is offline and cant make connection --- ### Very useful for Telecommunications enterprises. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered AnyDesk is an easy-to-use interface that allows you to manage remote desktops for work purposes. It can be well implemented in Telecommunications companies (for work-at-home projects), for shadowing employers that are still in training, and for providing technical support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros AnyDesk is an easy-to-use app and intuitive due to its simplicity. There are not a lot of steps to access your remote desktop. You may leave it turned on, and open the AnyDesk app every time you're going to use it. #### Cons AnyDesk could improve the multi-screen feature, so you don't have to open a new window for each desktop. It would be easier if you just open AnyDesk and it already shows your available desktops. --- ### AnyDesk Broadcast Tech review . - Overall rating: 4/5 - Reviewer: Troy S. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It works when you really need it on sensitive equipment over the years .THAT is what is important . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once you set the permissions level for supervisors on one end and then regular staff on the other end the software comes in very handy . #### Cons The interface could use a refresh kind of bland . ## More reviews [Next reviews](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/?page=2) --- AnyDesk Reviews, Pros and Cons - 2026 Software Advice