At times clicking on the screen of the machine you are connected to does not work. Also, at times there is no notification of connection loss.

Very impressed with the setup and how it connects with minimum effort. Really good to get your computers connected remotely without faffing around.

Amazing speeds and reliability, great even on iOS and Raspberry Pi, and does everything we need in a secure environment.

I find it very useful and helpful in my current business and I recommend it for personal and business use. Solving the little cons could make it the leader on the market.

Its greatest strength apart from the quality of the remote access is its ability to work without the need to install, which is a boon for clients that do not have install access.

The ease of use and reliability is excellent, providing great user  experience.

Easy to install and use, it is a reliable software under good speed internet connections and it is pretty secure and free for personal use.

Installation is super easy and connections are perfect. It is very lightweight compared to teamviewer.

Easy to use and extermely powerful remote support solution. Video, file sharing are of good quality.

It's not web based, so you have to download something locally. This is at worst mildly inconvenient, as the download is zippy.

Anydesk has a lot of the options you would need from Teamviewer and does them right and secure. Even better when the price is FREE.

Very well finished tool compared to other free and paid solutions. It has the basic functionalities to help the helpdesk team.

The whole experience I had with the app was in general very good. I used it in my old consulting work where I worked as a help desk and used it only this tool to access the client's machine.

Its great for remote support and allows support reps to connect and fix your PC whilst you watch. I love that I have to authorize a connection first and this is great for security.

There is no negative things in my mind but it very very rarely gives weird error and connection drop.

It's ease of use is to fascinating to me and has saved me a lot of time, stress and cost in moving from one place to another for little issues.

I am very pleased with the speed of Anydesk application. I hope it always stays like this.

I use a lot this software and if very important for my work, works great and the functions is very fast and easy to use.

I like that I have to authorize any connection to my machine and this is great for security.

My overall experience with anydesk is very positive and i will always recommend this tool for those who want to work from remote access. It is secure and reliable program and very inexpensive.

Great Remote Access Program, met all my needs, super easy to use and install, you can do everything on any desk without complications, great remote access software.

Very few times there was an interruption in the connection, but I believe it was due to the interruption in the internet connection on one of the devices.

The integrated chat, help in support. Unmonitored access with password.

The graphical interface is clean, friendly and quiet to use and without problems. The Anydesk community is super collaborative and is always helping with questions and troubleshooting.

They also have a phone app so you can remote into a computer while on the go. Navigation is pretty good on mobile so it’s definitely usable.

The application's interface and management screen is very good. The screen image quality is very good when I provide remote connection.

I loved this software it is easy to operate and vary inexpensive.

Sometimes the connection gets lost and i have to connect it again, so that i dont like about it.

GitHub is the world's largest community of developers to discover, share build better software.

Sometimes the connection is lost in between and we need to reconnect again and again. Not sure if its because of network issues.

It has limited functions. If your pc has low configuration , It will see slowness and lag problems.

Lags with the clipboard feature sometimes making copy and paste difficult, mobile version is not as simple as desktop version and cursor handling on mobile makes it more difficult to use on mobile.

Effectively  & efficiently connects with clients remotely.

Costumization of the chat box but also messages and other cool features that would make it so helpful.

It's awesome as I can serve my customers from anywhere. Another fantastic feature that I love is the flawless integration into the website.

I really love how I can integrate KnowledgeBase and Shopify. It's really easy to share products and articles with our customers right in the chat.

Sometimes I need an answer at the moment and can't wait. This is super convenient and brilliant software.

We're pretty much communicating directly with clients in a super fast, easy manner. It frees up everyone's time and definitely helps us to leave a good impression and make a few extra bucks.

Not only do I love the convenience of chat over phone calls, I also really appreciate the ability to save the conversation for future reference.

Great experience using LiveChat and our customers love booking appointments with it.

The internet is a risky place, and people tend to always be worried about their information being shared.

Livechat is simple and fun. Contains a fair share of customization, it's incredibly professional and I believe it's the base in starting out,especially as a small business.

It is very simple and straightforward with a very clean UI. The chats are easy to follow and all of it is aesthetically pleasing.

On occasion LiveChat will loop in connect mode and stay stuck. I have had customers angry or more angry because they end up having to call anyway.

I Have Used This Less Than 6 Months And Their Features Are Really Good But Not Perfect. If They Can Reduce Their Price Range Maybe The Product Will Worth For Their Benefits.

If you are looking for a reliable intuitive customer support tool that helps you communicate with your clients, Livechat is just that solution.

I have been using this software ever since a  friend recommended it to me and I have been so grateful ever since super easy to use.

We were finally able to find software that integrated with our own. Super stable and easy to integrate.

Live chat is nice because it allows you have have immediate access to customer support and helps resolve issues in a timely manner when you are at work.

Gives you capability to chat with a clients a lot quicker. Keep your clients happy and keep your money happy.

You can also select your own theme to match with the them of your website. Customization support is amazing.

It is very easy to navigate and use. You can easily queue up clients and talk to everyone in good time.

So far it's been great for our rapidly growing company.

There can sometimes be a time lag which may sometimes frustrate customers and decrease employee efficiency.

Perfectly, it made things so easy even though my issue took a while to resolve. They did everything perfectly on their part and were able to due to the ease of use of live chat.

I use this software to help with my typing skills by practicing my speed and accuracy. I use this software daily because it is fun to use and I get better the more I practice.

No sharing of documents is allowed. Sometimes customers get confused or discouraged when we cannot convey the exact details.

Overall, I am quite pleased with LiveChat and believe it is a great solution.

It is great for us to use to communicate effectively. Saves call times and also allows customer service to speak to more than one person at once.

Livechat is a great software for online customer service. It itself has a great customer service.

Euro

AnyDesk is a remote support solution that helps users access files and documents on any device across multiple locations. Key features of this platform include online collaboration, file sharing, access control and personalized user interface.


Designed for small to midsize businesses, AnyDesk comes with a built-in address book that keeps track of contacts/connections and enables users to view online status for collaborators. It enables enterprises to perform tasks with less bandwidth and in areas with poor internet connectivity. Additionally, the solution’s administration tool allows remote reboot, sessions reporting, automated invoicing and billing.


Other features of AnyDesk include international keyboard support, file transfer, lightweight, encryption technology and more. The product can either be deployed on-premise or hosted on the cloud. It is available on a monthly subscription and support is extended via documentation, phone and email.



LongDescription

Support Ticket Management

Whiteboard

Surveys & Feedback

Access Controls/Permissions

Session Recording

Remote Printing

Print Management

Collaboration Tools

File Transfer

Self Service Portal

Screen Sharing

Mobile Access

Unattended Access

File Sharing

Reporting & Statistics

Real-Time Chat

Chat/Messaging

Customizable Branding

Reporting/Analytics

Remote Access/Control

Multiple Monitor Access

Session Transfer

Troubleshooting

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 8

Windows 10

Solo (feature set for single-person companies): €14.90/month
Standard (feature set perfect for starting with a team license): €29.90/month
Advanced (advanced feature set to support additional business needs): €79.90


Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AnyDesk

Documentation

Videos

US Dollar

LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive, easy to use, and fully customizable, to naturally blend in with any website. With a number of features inside the app, it’s a powerful tool to win over customers. This customer service software is used by over 37,000 customers worldwide. One of them shared that LiveChat helped them achieve a “5 times higher conversion rate, 50% more leads, and a 16 times higher average session value.” 

With LiveChat, you can expect the following: 
- Happier customers thanks to seamless customer service. With a sneak peek, agents see the questions before they’re sent, and with canned responses, they reply faster. Agents can also supervise less experienced agents to solve a case by sending them suggestions right in chat. 

- More leads thanks to interacting with potential buyers. LiveChat sends automated invitations to chat and can adjust communication based on the data they share. 

- Boosted sales thanks to Product Cards. They allow you to present your products in an appealing way inside the chat. Agents can also browse the store in the LiveChat App and send customers complimentary products based on what’s in their cart. 

- Smooth experience thanks to over 200 integrations. CRM services allow you to keep all the communication inside LiveChat and personalize the communication based on customer info. Ecommerce services like Shopify and BigCommerce, along with payment services such as PayPal or Stripe, allow customers to make orders directly from the chat and make it easy for you to manage the sales process afterward. 

- Greater customer base thanks to being available on customers’ preferred channels. Messaging apps, like WhatsApp and Facebook, allow customers to reach out to you via these channels while you manage all the communication inside LiveChat. It’s much quicker and all the info is in one place.

-  Saved time thanks to automation, including chatbots that handle repetitive questions 24/7. Agents can easily create engaging, conversational experiences using rich, interactive messages.

- Better results thanks to comprehensive reports in LiveChat. With the goals and a sales tracker, you won’t leave your sales and quality of customer service up to chance. You keep track of your team’s performance and spot room for improvement. 

LiveChat is used worldwide by over 36,000 companies from every industry. Companies of all sizes, startups, small and medium businesses, and enterprises recommend it. LiveChat adjusted its features to the needs and capabilities of companies based on many years of experience in the ecommerce and communication field.

File Management

Real Time Analytics

Cataloging/Categorization

Customer Surveys

Transfers/Routing

IT Asset Management

Real-Time Monitoring

Customer Service Analytics

Single Sign On

Knowledge Management

Communication Management

Customer Database

Offline Form

Automated Routing

Call Center Management

Customer Support

Email Templates

Help Desk Management

Proactive Chat

Sales Reports

Survey/Poll Management

Transcripts/Chat History

Performance Metrics

Routing

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Request Escalation

Social Media Integration

Real-Time Notifications

Email Management

Ticket Management

Event Triggered Actions

Visual Analytics

Activity Dashboard

Knowledge Base Management

Website Visitor Tracking

Geotargeting

Customizable Templates

Real-time Consumer-facing Chat

Macros/Templated Responses

Interaction Tracking

Multi-Language

Alerts/Escalation

Feedback Management

Auto-Responders

Customer History

Tagging

Third-Party Integrations

Canned Responses

Live Chat

Email Response Control

Search/Filter

Customer Segmentation

SMS Messaging

Real Time Data

Real Time Reporting

Monitoring

Drag & Drop

Windows 2000

LiveChat is offered as SaaS - paid recurrently, price depends on number of live chat operators using the service.

LiveChat is available in 4 plans:
Starter - from $20 per seat/month billed annually, or $24 month-to-month
Team - from $41 per seat/month billed annually, or $49 month-to-month
Business - from $59 per seat/month billed annually, or $69 month-to-month
Enterprise - Custom, contact us for pricing details

AnyDesk vs LiveChat

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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