Overall, this is an excellent software if you need to control multiple devices at once. I've never experienced any latency or connectivity issues while controlling multiple devices.

I like being able to control both of my organization's iMacs from my MacBook at once through this software, allowing the flexibility I need to move around as we are producing services.

Every now and then, I have to change the IP address to connect to one of my iMacs. It only happens on one, and I'm not entirely sure why it happens, but it does become frustrating.

This software kind of requires the fact that you need to have a good Internet connection, because if not speech can be kind of slow, but that’s to be expected with this type of software, I’d have to say that the design management of it was user-friendly enough that I could learn how to do it, as well as showing other people how to do it

I’m actually a certified Apple Mac technician so we had to learn how to use the software and I personally use the software once a image the server that we kept in the back and I did some performance updates as well as some other hardware updates to it and this is a software that we used to manager

Unfortunately, I did have to do a quite a few different updates from the Apple support page in order to get the software to run on it again however, once I did get it running, I have to admit it ran pretty well

It was really nice to pay b ills and look at all the cool stuff but actually making it useful was not real

Yes, I love the style, the high priced idem in my home, but I felt cornered with its smoothness on the outside it wasn't so comforting on the inside. I find other computers to display exactly what they are.

I don't like that it may not be compatible - its not easy for everyone to have the same products

Mi experiencia ha sido medianamente buena. Soy fiel usuario de los productos de la empresa que desarrolla esta herramienta y por eso la consigo muy útil pero estoy seguro que podría mejorar.

Es difícil elegir una sola función como la más útil de esta herramienta ya que todas son de gran utilidad y son vitales para el buen desempeño de esta maravillosa herramienta.

Lo único que veo negativo de esta herramienta es su poca ayuda al momento de solicitarla. Que seas atendido por el servicio de atención al cliente puede ser una experiencia no muy recomendable.

Most of my co-workers use Apple computers while I use Windows. Apple Remote desktop works fine for them (though they want audio re-direction). I use VNC to get into those Apple Computers, which just barely gets the job done. But it works well for what it is.

The ease of use and general straightforward nature of the software. Of course, if you have to use it from home, the firewall rules have to be worked out, but that's not really the fault of the software.

It would be nice if there was Audio re-direction. Also it would be good if Apple would put of an Apple Remote Desktop all for Windows Computers... Sure, you can use VNC, but it would be better to have an Apple Software Version designed to work well with Apple computers. But I understand if Apple doesn't want to play well with others.