Apptivo

Tidio Chat

Add to compare

Ratings & Reviews

Overall Rating

4.37 / 5 (261)

4.68 / 5 (108)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

February 6, 2020

February 11, 2020

Pros/Cons

  • Pros

  • [SENSITIVE CONTENT HIDDEN] were fantastic today. Very patient and helpful in helping me understand Apprivo and correct some issues that I had.

  • For the price, there's SO MUCH great functionality in here. Also, the support chat was very responsive and stayed in the chat with me for all of my initial questions getting things set up.

  • Cons

  • It is a little complicated. But, I will learn it.

  • Customizing the forms was difficult and there are still a few things on our forms that are less than perfect but overall am happy with them.

  • Pros

  • It was super easy to install and setup. The customization options are easy to work with. And it seems easy for the users to engage with us.

  • I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.

  • Cons

  • A little buggy at times and widget is slow to load on the web site. Customer service is on and off as they respond quickly but the agents are not all professional.

  • It is a basic tool for chat management. However, I think it lacks few other functions like taking survey after the chat is over.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots