Good Asset tracking software

Pros

Very good software for tracking assets. Offers plenty of customisation so you can tailor for the exact type of asset that you are giving out. It also has excellent report generation software which is valuable for having an at a glance overview of how assets are being used.

Cons

I wish there was more of an offline version although this is only a minor issue as there have only been a few instances where I have would have liked to fully use it offline.

great product. great service. always willing to assist

Pros

service, ease of use. using the ipad to conduct our audit has been proven to save time , money and improve our overall support. we can provide better service to our customers on an ongoing basis. i would recommend this product to anyone who asks

Cons

none. ervice, ease of use. using the ipad to conduct our audit has been proven to save time , money and improve our overall support. we can provide better service to our customers on an ongoing basis.

A huge time saver and has given us a way to be efficient and consistent with our inventory entry.

Pros

I love the fact that I don't have to worry about our users entering duplicate assets and that we have an all in one solution for entering and printing asset tags. Being able to lock in fields saves us so much time and has really helped in keeping our database consistent. It feels good knowing I can easily pull up any report on our inventory on demand.

Cons

The mobile experience isn't quite there yet but hopefully some updates will make it better in the future.

Just not for us

I was brought on to my company after they had already purchased the software, and was tasked with rolling it out. I found it rather difficult, I called their customer support several times and they were very helpful each time, but the software ended up being far too in depth for what we wanted.

Pros

I enjoyed the organization within the software itself. And the customer service was fantastic.

Cons

The software was way too fluent. You had to input anything and everything, there was no ease of use as far as setting up mass amounts.

Seems like a new product as it has a lot of improvements that need to be done.

The software has allowed us to begin to track our assets. We look forward to more developments as your product grows.

Pros

I like the fact that it is very user friendly. When we need to add something or make a change to an asset it is easy to figure out how to do it without help.

Cons

The system tends to be very slow. The reporting system is very weak. I should be able to pull a report on any information that I input on the system. I asked for a report back in April and it took months to get a response from a representative. It was not until we needed to purchase 10 additional users that we got someone to take action on the report request and even then the information I needed on the report was still not available. If the system has the information input it is possible to pull out the information for reporting. The app that goes with this software always has some kind of problem. We are always having to logout and log back in to get access to our information. Customer service is weak. It seems like they never have an answer for us and always have to get back to us which usually takes days.