I have a great experience with AssetCloud.

The reliability of AssetCloud is unmatchable. Moreover, it has amazing security features.

There is nothing to dislike when it comes to AssetCloud.

Assetcloud does need some dedicated time to setup at the beginning. However, once setup it works like a dream and is an easy way to keep track of check out and in transactions. I love that you can also implement an email ticket system where when a transaction occurs an email is sent to the user. I use them as receipts.

The check out and check in features are the best in Assetcloud. This is the reason why I continued to use this product after upgrading from MobileAsset.

The force check out feature can only be applied to one asset. It would be useful to be able to choose more than one asset at a time when a due date needs to be extended.

Very simple to use once it is configured and assets are imported.

The tech support we received when first setting the product up. They were very helpful, patient and took time to understand what we needed from a setup and how to avoid pitfalls, such as a recommended way to sequence Asset Tags. It was not uncommon to have support spend 30 mts on a call with us answering our questions before we implemented.

I sometimes forget the exact Asset Type (syntax) to search for to bring up the data. This is easily resolved by the menu option of "View Asset Type".

Over our usage of WASP we have generally been pleased with the outcome and the expansion of our knowledge of the available assets in our company.

WASP has allowed our company to track equipment during daily use. It has allowed our company to better evaluate the current equipment available and assess the need to expand our inventory.

There are some glitches in the software, mainly with asset check in/ out; there is an occasional lag whilst entering the ID numbers, leading to incorrect insertion of numbers.