---
title: "AssetSonar Software Reviews, Demo & Pricing - 2026"
description: "Review of AssetSonar Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/help-desk/assetsonar-profile/"
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AssetSonar

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Overview

[Reviews](https://www.softwareadvice.com/help-desk/assetsonar-profile/reviews/)

# AssetSonar Review

From $0.42-$1.08/month Free trial 3 plans

Wondering if AssetSonar is right for your organization?

Our Asset Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

AssetSonar

4.6

[(39)](https://www.softwareadvice.com/help-desk/assetsonar-profile/reviews/)

Pricing

Starting at $0.42 per month

### About AssetSonar

Connected IT management software that brings IT asset management (ITAM), software asset management (SAM), IT service management (ITSM), patch management, and CMDB capabilities into one system. It is built for growing mid-market IT teams that need more than spreadsheets, disconnected service desks, and siloed point tools.

At the center is the IT Graph, a live relationship model of the IT environment that connects assets, users, software, licenses, contracts, tickets, and service activity into one operational map. Instead of maintaining a static CMDB by hand, teams see ownership, dependencies, software usage, patch status, linked tickets, and service impact in context.

AssetSonar ITSM covers incidents, service requests, approvals, SLAs, self-service, knowledge articles, and workflow automation from a centralized workspace. Employees submit requests through a self-service portal, email, Slack, or Microsoft Teams, while IT teams manage every request in one queue. Because tickets are linked to asset and software data, technicians can diagnose issues with full context, route work accurately, reduce back-and-forth, and resolve requests with confidence.

Connect to any agent-managed devi...

ce through Remote Access. Onboarding and offboarding are standardized end to end. Teams can assign devices, approve requests, recover assets, revoke access, reclaim license seats, trigger service tasks, notify stakeholders, and maintain an audit trail, which reduces the risk of missed devices, lingering access, unused licenses, and compliance gaps. For hardware and software management, teams track laptops, desktops, peripherals, mobile devices, applications, licenses, renewals, entitlements, custody, maintenance, warranties, and audits. Agent-based and integration-based discovery, along with SaaS discovery, surface application usage, underused licenses, and upcoming renewals so software spend stays under control. Patch and vulnerability visibility helps teams identify critical risks, affected software, impacted assets, CVEs, and remediation status. Workflow automation turns that data into execution, building workflows for approvals, offboarding, license reclamation, asset updates, and notifications. The Zoe AI Copilot adds smart ticket summaries, reply suggestions, field suggestions, ticket assignment, diagnosis, and knowledge suggestions. Native integrations connect identity providers including Okta, Microsoft Entra ID, and Google Workspace, endpoint and device tools such as Microsoft Intune, Jamf Pro, Cisco Meraki, and JumpCloud, and service desks including Jira and Zendesk. By combining ITAM, ITSM, software governance, patch visibility, automation, AI, and the IT Graph in one system, teams improve service delivery, strengthen lifecycle governance, reduce manual work, control risk, and run reliable IT operations. Common buyers include IT managers and IT directors, along with finance, procurement, and security stakeholders.

Do you work for AssetSonar? [Manage this product listing](https://www.g2.com/products/ezo-assetsonar/claim_requests/new?auto=true)

Wondering if AssetSonar is right for your organization?

Our Asset Tracking Software selection experts can help you in 15 minutes or less.

## AssetSonar User Interface

## Popular AssetSonar Alternatives

Main Product

AssetSonar

4.6

[(39)](https://www.softwareadvice.com/help-desk/assetsonar-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.46Value for money
-   4.56Customer support
-   4.46Functionality

Pricing

Starting at $0.42 per month

Get Price

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4.7

[(298)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.60Value for money
-   4.67Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

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[(502)](https://www.softwareadvice.com/product/71745-Iru/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.58Value for money
-   4.87Customer support
-   4.63Functionality

Pricing

Available upon request

Get Price

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4.5

[(524)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.53Value for money
-   4.51Customer support
-   4.47Functionality

Pricing

Starting at $89.00 per month

Get Price

Alternative Product

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4.5

[(461)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.57Value for money
-   4.52Customer support
-   4.33Functionality

Pricing

Starting at $129.00 per month

Get Price

Alternative Product

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4.2

[(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/)

Ratings Breakdown

-   4.0Ease of use
-   3.93Value for money
-   3.92Customer support
-   4.20Functionality

Pricing

Available upon request

Get Price

## AssetSonar Pricing and Plans

Starting price: $0.42 per month

Free Trial

Free Version

Yearly ITAM

$0.75

per month

Plan includes:

-   IT Asset Discovery & Tracking
-   On-prem Software Listing
-   Inventory Management
-   User Management
-   Service & Warranty Management
-   Employee Check-in/Checkout
-   Mobile App
-   Reporting & Analytics
-   Integrations
-   Workflow Automations

Read More

Yearly ITSM

$1.08

per month

Plan includes:

-   Request Management
-   Incident Management
-   Problem Management
-   Change Management
-   Knowledge Base
-   Service Catalog
-   SLA Management
-   Automated Service Workflows
-   IT Asset Discovery & Tracking
-   On-prem Software Listing

Read More

Advanced SAM add-on

$0.42

per month

Plan includes:

-   Software Discovery & Tracking (with SAM)
-   Chrome & Edge Browser Plugin (with SAM)
-   Unified Software Catalog (with SAM)
-   License Allocation & Tracking (with SAM)
-   SaaS & Cloud Integrations (with SAM)
-   Compliance & Risk Monitoring (with SAM)
-   License Optimization & Reclamation (with SAM)
-   Renewal & Upgrade Notifications (with SAM)
-   Patch Management

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## AssetSonar Features

-   Popular features found in Asset Tracking
    
    Activity Tracking
    
    Asset Lifecycle Management
    
    Audit Trail
    
    Check-in/Check-out
    
    Depreciation Management
    
    Equipment Tracking
    
    Inventory Management
    
    Maintenance Management
    
    Mobile Access
    
    Search/Filter
    
    Work Order Management
    
-   More features of AssetSonar
    
    Access Controls/Permissions
    
    Access Management
    
    Activity Dashboard
    
    Adaptive Learning
    
    Administration Console
    
    AI Copilot
    
    AI Text Generation
    
    Alerting
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Approval Process Control
    
    Approved app catalogue
    
    Asset Discovery
    
    Asset Management
    
    Asset Policy Management
    
    Asset Tracking
    
    Audit Management
    
    Automated end user license provisioning
    
    Automated Responses
    
    Automated Routing
    
    Automation
    
    Autonomous Task Execution
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Capacity Management
    
    Chat/Messaging
    
    Client Portal
    
    Cloud Asset Inventory
    
    Collaboration Tools
    
    Compliance Tracking
    
    Configuration Management
    
    Contract/License Management
    
    Cost Tracking
    
    Cross-system Integration
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Customized alerts
    
    Dashboard Creation
    
    Data Import/Export
    
    Data Visualization
    
    Decision Making
    
    Drag & Drop
    
    Email Management
    
    Generative AI
    
    Hardware Asset Inventory
    
    Help Desk
    
    Incident Management
    
    Incident Reports
    
    IT Asset Management
    
    Knowledge Base Management
    
    Knowledge Management
    
    License entitlement and usage management
    
    Macros/Templated Responses
    
    Mobile Asset Inventory
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Language
    
    Multi-step Planning
    
    Natural Language Interaction
    
    Policy Dictation
    
    Prioritization
    
    Proactive Assistance
    
    Process Workflow
    
    Procurement Management
    
    Project Management
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Release Management
    
    Remote Access & Monitoring
    
    Reporting
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reports & Analytics
    
    Requisition Management
    
    Resource Allocation & Planning
    
    Risk Management
    
    Search
    
    Self Service Portal
    
    Service Catalog
    
    Service History
    
    Service Level Agreement (SLA) Management
    
    Service Request Management
    
    Shadow IT Detection
    
    Software Asset Inventory
    
    Software inventory and lifecycle management
    
    Software vulnerability assessment
    
    SSL Security
    
    Supplier Management
    
    Support Ticket Management
    
    Support Ticket Tracking
    
    Surveys & Feedback
    
    Task Management
    
    Third-Party Integrations
    
    Ticketing System
    
    Ticket Management
    
    User Management
    
    Vendor management and compliance
    
    Workflow Management
    

## AssetSonar Integrations

JIRA Service Management

Integration rated undefined from -1 review

Okta

Integration rated undefined from -1 review

Cisco Meraki

Integration rated undefined from -1 review

OneLogin

Integration rated undefined from -1 review

Microsoft Entra ID

Integration rated undefined from -1 review

Ping Identity

Integration rated undefined from -1 review

See all 27 integrations

## AssetSonar User Reviews

## AssetSonar customer ratings

- Overall rating: 4.6/5
- Total reviews: 39

### Rating distribution

- 5 stars: 25 reviews (64%)
- 4 stars: 12 reviews (31%)
- 3 stars: 1 reviews (3%)
- 2 stars: 1 reviews (3%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.5/5
- Customer support: 4.6/5
- Functionality: 4.5/5

---

### Awesome ITAM tool!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2018
- Review source details: This review was submitted organically. No incentive was offered

We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work. It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The AssetSonar agent makes it really easy to put IT asset details into the system. We're able to manage IT asset lifecycles across our three main locations. Makes it so easy to be organized and on top of things.

#### Cons

Not much. Only had one bug so far but it was resolved the same day, so I can't complain.

---

### Great tool!

- Overall rating: 5/5
- Reviewer: Chris M.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The support and account tram are great and responsive. New updates and improvements get pushed out often and suggestions are taken into account.

#### Cons

The UI can sometimes be a little bit clunky and not very thought out. The wording can be improved as at times it's not clear it optimal

#### Reasons for switching to AssetSonar

More feature rich and connections to our MDMs

---

### Great Robust Product!

- Overall rating: 3/5
- Reviewer: Richard M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall my experience has been positive and I aim to use it to control cost of my hardware spend. I highly recommend this product.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

It has a lot of capabilities and is very robust. You can break down the assets by location and you can use nested assets to track data center racks and equipment in them.

#### Cons

There is a learning curve to use it effectively. This is a complex application and very powerful. It will take time to configure it correctly.

#### Vendor response

Thank you for your review. We’re glad to hear that the platform’s capabilities and flexibility have been valuable for managing hardware assets and infrastructure. We understand that powerful tools can sometimes require a learning curve, and we continue working to improve onboarding resources and configuration guidance.

Replied June 2026

---

### Overall a good solution for basic inventory needs

- Overall rating: 4/5
- Reviewer: Sarai R.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very easy to use and set up. It covers all basic inventory needs. Overall the onboarding process was simple with some minor hiccups in terms of software inventory.

#### Cons

What attributes can be synced between Jamf MDM and AssetSonar. It would be great if we could sync things like who the device is assigned to and recovery key. I'm not a fan of the bidirectional sync for software licenses synced through Okta. I would prefer a single direction sync from Okta to AssetSonar to avoid any de-provisioning issues.

#### Reasons for choosing AssetSonar

Based on the price, integrations, and level of support available.

---

### Reliable and Scalable Asset Management Solution

- Overall rating: 5/5
- Reviewer: Zackery T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, AssetSonar has significantly improved how we manage and track company assets. It has reduced time spent on manual updates, minimized asset loss, and provided more accurate lifecycle visibility. The platform has been reliable and responsive, with great customer support whenever we’ve needed assistance. It’s a strong, scalable solution that continues to evolve with our IT infrastructure needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

AssetSonar makes IT asset tracking incredibly simple and efficient. The automated discovery feature helps us keep a real-time inventory of all hardware, software, and peripherals without manual input. The integration with SSO, Intune, and other management systems has been seamless, making compliance and auditing far easier. The reporting tools also give us clear insights into asset usage and lifecycle management.

#### Cons

The mobile app can sometimes feel limited compared to the web interface, especially when it comes to bulk actions or viewing detailed asset history. Additionally, some customization options for reports and notifications could be more flexible to fit different departmental needs.

---

### IT Manager

- Overall rating: 5/5
- Reviewer: Ehab K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with AssetSonar has been positive. The platform provides an efficient way to track and manage IT assets, offering clear visibility into inventory, licensing, and device assignments. The reporting and integration capabilities are also valuable for compliance and audit readiness.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

AssetSonar provides excellent visibility and control over IT assets. Its intuitive interface, detailed tracking features, and strong integration with other platforms make asset management much more efficient. The reporting tools and automated check-in/check-out processes also save significant time.

#### Cons

Some features could be more customizable, particularly in reporting and dashboard views. Bulk updates and asset imports can also take longer than expected, which slows down large-scale inventory changes.

---

### Great Product

- Overall rating: 5/5
- Reviewer: Alexander P.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great experience. The program is very robust, so it has a learning curve, but once you get the hang of it, it’s nice to use. And for the things you can’t figure out, the support has been A+.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It has a lot of options, and once you figure them out it works very well. I think with time it will become even better.

#### Cons

some functions are a bit "clunky" but the team is very helpful and will provide assistance when needed.

---

### Reccommend

- Overall rating: 4/5
- Reviewer: Brian W.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Throughout my experience with the platform, I’ve consistently found the customer support team to be highly responsive, knowledgeable, and committed to resolving issues promptly. Their dedication to user satisfaction significantly enhances the overall value of the service.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This is a robust, highly customizable asset management solution that excels in flexibility, enabling organizations to tailor user roles, workflows, and operational processes to align with specific needs and evolving objectives

#### Cons

While the platform offers robust asset management capabilities and customizable workflows, some interface elements exhibit inconsistencies that could benefit from refinement to improve user experience and visual coherence

---

### Short Review for Asset Sonar

- Overall rating: 4/5
- Reviewer: Rick P.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is good tool as a whole. Generic capabilities are available including reporting and batch upload using csv file.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It can scan monitors by using relationship from the CPU. It is unusual for monitoring tools to have this capability. Some will treat it as a separate inventory or tool.

#### Cons

Doesn't have remote capability. I know AS is just an inventory system, though it would be great if it has remote application tool to view computers.

---

### Asset Sonar Review

- Overall rating: 5/5
- Reviewer: Sheyla G.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been great working with Asset Sonar's and the team behind it. Any questions or uncertainties are always easily addressed and answered quickly. Entering data has also been easy and communication is always a priority.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

AssetSonar is a great software for data tracking. I like that it has capabilities for custom fields to allow us to track the information we need specifically.

#### Cons

Sometimes finding glitches in a system can be frustrating. However, the customer service is great, reliable, and timely.

---

Showing 1 - 10 of 39 Reviews

[See All Reviews](https://www.softwareadvice.com/help-desk/assetsonar-profile/reviews/)

## AssetSonar Popular Comparisons

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