# Atera vs BeyondTrust Remote Support - 2026 Comparison - Software Advice > Atera vs BeyondTrust Remote Support - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/atera-profile/vs/bomgar --- [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / Atera vs BeyondTrust Remote Support Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 9, 2026 # Atera vs. BeyondTrust Remote Support: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 9, 2026 # Atera vs. BeyondTrust Remote Support: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/atera-profile/) [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Starting Price $129.00per month Free trial Free version Pros: - Remote monitoring and management - Integration capabilities Cons: - Reporting system - Patch management Who uses Atera Based on 449 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (57%) - Top use cases: IT Management (34%), Remote Support (30%) 88% of users recommend this product [](https://www.softwareadvice.com/help-desk/bomgar-profile/) [BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/) 4.6 [(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/) Starting Price $1995.00per month Free trial Free version Pros: - Ease of Use - Remote Support Cons: - Pricing - Performance and Speed Who uses BeyondTrust Remote Support Based on 2010 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (24%), Health & Medicine (12%) and Finance & Accounting (9%) - Top use cases: Remote Support (16%), Help Desk (9%) and Privileged Access Management (3%) 78% of users recommend this product [](https://www.softwareadvice.com/help-desk/atera-profile/) Atera 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) [](https://www.softwareadvice.com/help-desk/bomgar-profile/) BeyondTrust Remote Support 4.6 [(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 449 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.5 Functionality 4.3 4.6 Based on 2,010 reviews Ease of use 4.5 Value for money 4.4 Customer support 4.5 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 2,459 reviews from Help Desk * * * Access Controls/Permissions 4.5 Chat/Messaging 2.0 File Sharing 4.3 Real-Time Notifications 4.5 Remote Monitoring & Management 4.5 Access Controls/Permissions 4.6 Chat/Messaging 4.7 File Sharing 4.4 Real-Time Notifications 4.6 Remote Monitoring & Management 4.8 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ AnyDeskNot enough reviews ](https://www.softwareadvice.com/remote-support/anydesk-profile/)[ Ninite ProNot enough reviews ](https://www.softwareadvice.com/patch-management/ninite-pro-profile/)[ Bitdefender GravityZoneNot enough reviews ](https://www.softwareadvice.com/encryption/bitdefender-profile/) [ Intelligent Service ManagementNot enough reviews ](https://www.softwareadvice.com/change-management/cloud-service-management-profile/)[ AgiloftNot enough reviews ](https://www.softwareadvice.com/crm/agiloft-profile/)[ JIRA Service ManagementNot enough reviews ](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) ## Reviews * * * BR Bradley R.IT DirectorInformation Technology and Services, 501-1000 employees "Having RMM, ticketing, patching, and remote access all in one platform definitely helped cut down on tool sprawl and kept things simpler day to day." May 4, 2026 KW Kian W.Support EngineerInformation Technology and Services, 2-10 employees "It does the basics and can help with ticketing, monitoring, and patch management, but the remote software lets it down." Jun 8, 2026 DN David N.IT Operations ManagerComputer Software, 201-500 employees "All the core functions work and it does provide a lot of extra useful tools for troubleshooting issues." Apr 24, 2026 DN David N.IT Operations ManagerComputer Software, 201-500 employees "It is a little on the more expensive side when compared to other vendors and the initial onboarding can be a little confusing." Apr 24, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [ManageEngine Endpoint Central vs Atera](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/125932-atera/)[NinjaOne vs Atera](https://www.softwareadvice.com/help-desk/atera-profile/vs/ninjarmm/)[TeamViewer ONE vs BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/teamviewer/)[Zoho Assist vs BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/zoho-assist/)