Best in remote access to connect any time and this is very easy for IT admin to jump on. Always BEST CUSTOMER SUPPORT to take owner ship.

I dislike that I can not be logged in on multiple devices.

There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.

Over all I'm really happy with Atera it meets many of our needs and does almost all that we need it too. Also their support has been top notch.

I have worked with more advanced products for years, but this just works. Support is great and the community is awesome.

The worst thing I would say is probably the file size limitation when moving files via Manage > File Transfer.

Remote access and recovery management are the key benefits that we have gained.

Nothing to Dislike but Lack of Linux agent is killing us.

This is the best value I have been able to find with all the RMMs, with all the features I need and many I dont, that i have been able to find at a good price point for any company size.

The alerts is a major plus and the ability to break down certain customers to folders for locations is great. The integration with Splashtop and Teamviewer is a big deal also.

I was using a home grown solution that was clunky and I didn't really have time to build out. This has what I need, and the cost is far better then other solutions.

The reporting is a bit weak. I'm used to being able to hook into the database and generate custom reports coming from Connectwise.

It is a perfect fit for application managers who need an easy to use, affordable tool to support a large or small flock of systems and associated applications and users. Tech Support is very good.

Atera offers us a solid foundation for running our MSP business. Atera makes it simple to support our customers with a interface that is easy to manage and use.

ATERA is easy to use, fast and very reliable platform for remote management and.

A nice gui and a strong search engine make it easy to use. Patch management much more effective than my previous product.

I like the remote management ,bundling with Splashtop, integration with Anti-Virus and other packages. There is far more features than we use.

We can quickly see where there are problems through the dashboard.

I feel happy with this tool, it helps me a lot.

Patch alerting is weak; Not sure about Antivirus alerts.

They actually care about their customers and their success. The flat per technician pricing is fantastic.

My favorite thing though has to be the dedication the Atera team shows this product as it is being constantly improved and added to which my previous product did not.

The willingness for all participants to help each other [including our organization - which is quite new to the group] is truly excellent, & well appreciated for us 'newbies' that are ramping up.

What I liked most about Monday is that it is super user friendly. Synchs to user emails to ensure messages/updates are received.

It has a beautiful UI which is user-friendly. I love the timeline view and the integration center is amazing and user friendly.

I love the concept and it's a great way to organize a team and get everyone on the same page and constantly aware of progress.

The tool strikes a good balance between features and ease of use, and provides options to integrate with other apps.

Customer support is also super friendly and very responsive.

Monday.com is fun to use and also helpful. Using Monday.com to help with recruiting organization and visibility has been great.

It also is very affordable, and works great a desktop computer and your phone. They also have great customer service when getting back to you.

It seemed like the ability to invite people to join and then communicate with them was extremely easy.

They work with you, great customer service. Good company good product, Woo hoo.

Easy to use, easy to read, very configurable, allows good collaboration, good notifications, good visualization of projects.

Actually it is best for the small size of projects and teams. If you have more users than its cost is high.

Solid project management platform, great customer service.

There are 2 main advantages about monday: Pricing and easy to use. They have different types of monthly plan that could adapt to any organization.

It wasn't bad, but definitely more complex than what we needed.

It's a great tool and meet majority of our needs for now. We are a growing company and Monday.com is an evolving product, so far growing with us, which is very nice.

The only downside I have encountered was probably use error, wherein I set up 2 logins by accident.

Positive experience, good sales team and good pricing.

My team hates it, they find it confusing; I disagree. They do not like the layout and find it confusing to navigate through.

Its a very good application, the target of this app accomplish every thing, setting tasks setting reminders works like a charm.

The Monday.com platform is excellent in these areas, so for me it seems like an excellent choice.

Monday.com is user friendly and helps to keep our team on the task at hand. I like being able to assign teammates to the assignments with a due date is very helpful to keep our week productive.

It is good to be able to integrate it to third party platforms whenever we want, and have greater control of accessibility to each project.

When you're starting a business you have so many monthly software charges to pay for.

I also love that you can integrate it with different platforms like AirTable and Slack, which is super helpful.

Monday.com is indeed a blessing for me as it enables me to enhance much of my working abilities in best possible manners.

User friendly and provides a great level of control for managers and supervisors. The progress tracking is also a great reduction in time for managers.

It allows you to invite others and share timelines with them. It is very helpful to stay organized and share progress with free viewers.

They say things bad about being used by micro-managing leaders/bosses, but I dont see that as an issue at all.

I also like the quick links, recent and saved searches options all resulting in less time consumption and more output. This software has a lot of flexibility and helps in better output for sure.

Monday has been a godsend in this time where effective communication is extremely needed. Customer service is quick to work on issues quickly and in a friendly way.

Monday.com's practices are an invasion of privacy and spam.

I like it's clean, simple design. It is very easy to navigate and work with, which is important for a task management system that you will likely be using every single day.

It's really difficult to consider anything I loathed in slack. It generally appears to figure, it doesn't have the conveyance issues Teams do.

If you have the money to invest in a great project-management tool, then monday.com is for you.

I loved monday.com's seamless ability to allow us to manage our projects and our team members. Our workflow has been completely transformed due to the cleverly designed apt features monday.com offers.

US Dollar

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. 
With Atera, you can manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place.

Our pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with Open AI (the creators of ChatGPT) for quick and seamless script creation and execution, saving IT professionals time and letting them focus on the work that can’t be done without them!

Try Atera for free: www.atera.com

Atera Pricing
Atera offers transparent pricing, with unlimited devices at a fixed cost so you can continue growing your team and coverage without growing your bottom line. 


Atera offers a product for IT departments and a product for MSPs.


For IT Departments:
Professional - from $149/technician billed annually, or $169/technician/month, billed monthly 


Expert - from $169/technician billed annually, or $199/technician/month, billed monthly 


Master - from $199/technician billed annually, or $239/technician/month, billed monthly


Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Enterprise - contact us!


For MSPs:
Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly 


Growth - $129/technician/month, billed annually or $149/technician/month, billed monthly 


Power - $169/technician/month, billed annually or $199/technician/month, billed monthly


Superpower - let’s chat!



LongDescription

Support Ticket Management

Real Time Analytics

Surveys & Feedback

User Management

Status Tracking

Billable Items Tracking

Email Monitoring

Application Management

Customizable Reports

Document Storage

Proposal Generation

Internet Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real Time Monitoring

Virtual Machine Monitoring

Workflow Configuration

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Single Sign On

Baseline Manager

Approval Process Control

Knowledge Management

Remote Update/Installation

Automated Routing

Call Center Management

Scheduling

Data Import/Export

Anti Virus

File Transfer

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Network Analysis

Screen Sharing

Mobile Access

Cost Tracking

Simple Network Management Protocol (SNMP)

Unattended Access

CMDB

Capacity Management

Compliance Management

Real Time Data

Performance Metrics

Network Wide Management

Service Catalog

Two-Factor Authentication

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Role-Based Permissions

Client Portal

Real Time Notifications

Workflow Management

Real-time Updates

Email Management

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Availability Management

Network Resource Management

Deployment Management

Dashboard

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Web browser (OS agnostic)

Pay Per Technician, Unlimited Devices, It’s That Simple.
Pro - $99/technician/month, billed annually or $119/technician/month, billed monthly
Growth - $129/technician/month, billed annually or $149/technician/month, billed monthly
Power - $169/technician/month, billed annually or $199/technician/month, billed monthly

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Atera

Live Online

Webinars

Documentation

Videos

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. 
The platform offers solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. It’s no-code/low-code, fully customizable, and has 200+ ready-made templates to help every type of user quickly get started. The visual and intuitive interface creates a collaborative environment where team members can assign tasks, create project plans, set dependencies and due dates, communicate in real-time, share files, and more. 
monday.com offers a variety of productivity features designed to simplify workflows, improve cross-team collaboration, and optimize time-and resource management. No-code automations eliminate repetitive tasks, integrations centralize every app and tool in one place, and advanced reporting helps users make data-driven decisions. Multiple view options such as Gantt charts and Kanban let teams easily navigate projects from start to finish, and visual dashboards help managers track progress, timelines, and budgets at a glance. The platform is ideal for managing everything from simple to complex projects or workflows and is equally suitable for in-house teams and remote workers.
monday.com integrates with 37+ commonly used apps and tools such as Outlook, Microsoft Teams, Zoom, Excel, Gmail, Google Drive, and Dropbox. So users can easily continue working with any software they already know, within the platform. 
In addition to the standard platform, monday.com also offers these dedicated solutions designed to answer the needs of specific industries and use-cases:
monday work management
monday marketer
monday sales CRM
monday dev
monday projects 

monday.com has four price plans: Basic Plan, Standard Plan, Pro Plan, and Enterprise. Support is available 24/7 through the monday.com support team, the online knowledge base, and video tutorials.


File Management

Commenting/Notes

Third-Party Integration

Engagement Tracking

Deadline Management

Milestone Tracking

Bar Chart

Cataloging/Categorization

Project Workflow

Multi-board

Employee Management

Automatic Time Capture

Production Tracking

Case Management

Forecasting

Messaging

Quality Management

Special Order Management

HR Management

Purchase Order Management

Lifecycle Management

Newsletter Management

Personalization

Monday.com offers a free forever plan for up to 2 seats, after which pricing scales based on the number of seats, as well as functionality needed. Paid plans start at $10/seat/month, billed monthly, for the Basic plan and include a minimum of 3 seats. Other plans are outlined below:

Basic plan: starting at $10/seat/month billed monthly (or $8/seat/month when billed annually)
Standard plan: starting at $12/seat/month billed monthly (or $10/seat/month when billed annually)
Pro plan: starting at $20/seat/month billed monthly (or $16/seat/month when billed annually)
Enterprise: contact Monday.com for enterprise pricing

14 days free trial, no credit card needed.
30-day money back guarantee.

Atera vs monday.com

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