# Atera vs JumpCloud Directory Platform - 2026 Comparison - Software Advice > Atera vs JumpCloud Directory Platform - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/atera-profile/vs/jumpcloud-directory-as-a-service --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / Atera vs JumpCloud Directory Platform Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 9, 2026 # Atera vs. JumpCloud Directory Platform: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 9, 2026 # Atera vs. JumpCloud Directory Platform: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/atera-profile/) [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Starting Price $129.00per month Free trial Free version Pros: - Remote monitoring and management - Integration capabilities Cons: - Reporting system - Patch management Who uses Atera Based on 449 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (57%) - Top use cases: IT Management (34%), Remote Support (30%) 88% of users recommend this product [](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/) [JumpCloud Directory Platform](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/) 4.6 [(267)](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/reviews/) Starting Price $3.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses JumpCloud Directory Platform Based on 267 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (51%) - Top use case: IT Management (38%) 83% of users recommend this product [](https://www.softwareadvice.com/help-desk/atera-profile/) Atera 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) [](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/) JumpCloud Directory Platform 4.6 [(267)](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 449 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.5 Functionality 4.3 4.6 Based on 267 reviews Ease of use 4.5 Value for money 4.4 Customer support 4.5 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 716 reviews from IT Management * * * Access Controls/Permissions 4.5 Access Management N/A Chat/Messaging 2.0 File Sharing 4.3 Multi-Factor Authentication N/A Real-Time Notifications 4.5 Access Controls/Permissions N/A Access Management 4.4 Chat/Messaging N/A File Sharing N/A Multi-Factor Authentication 4.4 Real-Time Notifications N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ AnyDeskNot enough reviews ](https://www.softwareadvice.com/remote-support/anydesk-profile/)[ Ninite ProNot enough reviews ](https://www.softwareadvice.com/patch-management/ninite-pro-profile/)[ Bitdefender GravityZoneNot enough reviews ](https://www.softwareadvice.com/encryption/bitdefender-profile/) [ Dropbox BusinessNot enough reviews ](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[ Google WorkspaceIntegration rated 4.8 from 50 reviews ](https://www.softwareadvice.com/marketing/google-workspace-profile/)[ Marketo EngageNot enough reviews ](https://www.softwareadvice.com/marketing/marketo-profile/) ## Reviews * * * BR Bradley R.IT DirectorInformation Technology and Services, 501-1000 employees "Having RMM, ticketing, patching, and remote access all in one platform definitely helped cut down on tool sprawl and kept things simpler day to day." May 4, 2026 AK Alison K.Project ManagerMarketing and Advertising, 11-50 employees "To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline." Jan 14, 2026 MJ Matías J.VP ETECHInformation Technology and Services, 1001-5000 employees "The ROI is realized through the reduction of licensing fragmentation, the automation of the employee lifecycle, and the mitigation of security risks associated with manual configuration errors" Dec 26, 2025 MC Mac C.CISOInformation Technology and Services, 11-50 employees "The most frustrating gap in JumpCloud MDM is no native Microsoft Partner Compliance Management (PCM) integration so I can apply more restrictive controls around M365 apps from non managed devices." Dec 10, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [ManageEngine Endpoint Central vs Atera](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/125932-atera/)[NinjaOne vs Atera](https://www.softwareadvice.com/help-desk/atera-profile/vs/ninjarmm/)[ManageEngine Endpoint Central vs JumpCloud Directory Platform](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/180508-jumpcloud-directory-as-a-service/)[Rippling vs JumpCloud Directory Platform](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/vs/rippling/)