Atera vs Maximizer CRM

RATING:

4.58

(289)

Atera has 289 reviews and a rating of 4.58 / 5 stars vs Maximizer CRM which has 343 reviews and a rating of 4.03 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.58 / 5 (289)
4.03 / 5 (343)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 31, 2023
January 4, 2023
Pros/Cons
  • Pros

  • Best in remote access to connect any time and this is very easy for IT admin to jump on. Always BEST CUSTOMER SUPPORT to take owner ship.
  • I have worked with more advanced products for years, but this just works. Support is great and the community is awesome.
  • Cons

  • I dislike that I can not be logged in on multiple devices.
  • There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.
  • Pros

  • Excellent value for the cost. Powerful - will do all that I need for marketing and sales, plus more.
  • The outlook integration is an excellent feature, and we can save all our correspondence to the data base. We send a newsletter to all our clients through maximizer which is very easy to do.
  • Cons

  • The biggest obstacle for me is the mount of data entry and customization to make it flow for our company.
  • It is SO busy that it is difficult to use the tab after tab function leaves lots of sub levels un informed.
Pricing Range
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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