Atera vs ThreatLocker
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.6 / 5
4.8 / 5
Customer Support
4.5 / 5
4.9 / 5
Functionality
4.3 / 5
4.8 / 5
Last Review Written
September 19, 2024
September 25, 2024
Pros/Cons
Pros
- They actually care about their customers and their success. The flat per technician pricing is fantastic.
- I have worked with more advanced products for years, but this just works. Support is great and the community is awesome.
- The willingness for all participants to help each other [including our organization - which is quite new to the group] is truly excellent, & well appreciated for us 'newbies' that are ramping up.
Cons
- The worst thing I would say is probably the file size limitation when moving files via Manage > File Transfer.
- There is NO way to speak to someone, everything is bot type chat, long hold queues and email tickets. Avoid this, you get what you pay for.
- The reporting is a bit weak. I'm used to being able to hook into the database and generate custom reports coming from Connectwise.
Pros
- ThreatLocker shines with its superb application control, making it a powerful tool for securing our business infrastructure.
- The cost of this tool and the time to set it up is worth it. This tool gives us a fantastic peace of mind in environments we have it deployed in.
- Possibly the best support I have ever received from a software vendor. Elevation Control and Application Control are both fantastic.
Cons
- Really struggle with this Q, only thing I can think of is on occasion the storage policy deployment struggles a bit with allowing USBs.
- Could just be our own infrastructure though, 1 in 100 (if that) have a problem.
- It can get a bit confusing when you get a bunch of policies that seem to be for the same thing.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
