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> Reviews of BeyondTrust Remote Support. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if BeyondTrust Remote Support is a good fit for you!

Source: https://www.softwareadvice.com/help-desk/bomgar-profile/reviews

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BeyondTrust Remote Support Reviews

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# BeyondTrust Remote Support Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(1,337)

4

(538)

3

(116)

2

(17)

1

(2)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.4

Functionality

4.5

* * *

### Pros

"All the core functions work and it does provide a lot of extra useful tools for troubleshooting issues."

"Works well for both Windows and macOS devices."

"The session recordings and reports are helpful, and it works well across platforms."

### Cons

"It is a little on the more expensive side when compared to other vendors and the initial onboarding can be a little confusing."

"Overall it is not the most conducive for remote workers dependent on connecting to remote desktops. "

"The system is very poor in managing Remote Desktop screen resolutions."

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BeyondTrust Remote Support Reviews, Pros and Cons - 2026 Software Advice