# BeyondTrust Remote Support vs Dameware - 2026 Comparison - Software Advice

> BeyondTrust Remote Support vs Dameware - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/help-desk/bomgar-profile/vs/dameware

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BeyondTrust Remote Support vs Dameware

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Updated April 28, 2026

# BeyondTrust Remote Support vs. Dameware: 2026 Comparison

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Updated April 28, 2026

# BeyondTrust Remote Support vs. Dameware: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/help-desk/bomgar-profile/)

[BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/)

4.6

[(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)

Starting Price

$1995.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Remote Support

Cons:

-   Pricing
-   Performance and Speed

Who uses BeyondTrust Remote Support

Based on 2010 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (24%), Health & Medicine (12%) and Finance & Accounting (9%)
-   Top use cases: Remote Support (16%), Help Desk (9%) and Privileged Access Management (3%)

78% of users recommend this product

[](https://www.softwareadvice.com/remote-support/dameware-profile/)

[Dameware](https://www.softwareadvice.com/remote-support/dameware-profile/)

4.5

[(244)](https://www.softwareadvice.com/remote-support/dameware-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Dameware

Based on 244 reviews

-   Most common industries: Health & Medicine (13%), IT & Software Development (12%) and Government (8%)
-   Top use cases: Remote Support (9%), Remote Monitoring and Management (2%) and Remote Desktop (2%)

83% of users recommend this product

[](https://www.softwareadvice.com/help-desk/bomgar-profile/)

BeyondTrust Remote Support

4.6

[(2010)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)

[](https://www.softwareadvice.com/remote-support/dameware-profile/)

Dameware

4.5

[(244)](https://www.softwareadvice.com/remote-support/dameware-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.6

Based on 2,010 reviews

Ease of use

4.5

Value for money

4.4

Customer support

4.5

Functionality

4.5

4.5

Based on 244 reviews

Ease of use

4.4

Value for money

4.4

Customer support

4.2

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 2,254 reviews from Help Desk

* * *

Access Controls/Permissions

4.6

Chat/Messaging

4.7

File Sharing

4.4

Real-Time Notifications

4.6

Remote Monitoring & Management

4.8

Reporting/Analytics

N/A

Access Controls/Permissions

4.5

Chat/Messaging

N/A

File Sharing

4.3

Real-Time Notifications

N/A

Remote Monitoring & Management

N/A

Reporting/Analytics

3.8

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Intelligent Service ManagementNot enough reviews

](https://www.softwareadvice.com/change-management/cloud-service-management-profile/)[

AgiloftNot enough reviews

](https://www.softwareadvice.com/crm/agiloft-profile/)[

JIRA Service ManagementNot enough reviews

](https://www.softwareadvice.com/help-desk/jira-service-management-profile/)

[

SolarWinds Service DeskNot enough reviews

](https://www.softwareadvice.com/crm/samanage-profile/)

## Reviews

* * *

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"All the core functions work and it does provide a lot of extra useful tools for troubleshooting issues."

Apr 24, 2026

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"It is a little on the more expensive side when compared to other vendors and the initial onboarding can be a little confusing."

Apr 24, 2026

YK

Yurii K.Technical Support SpecialistNon-Profit Organization Management, 501-1000 employees

"It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great!"

Oct 1, 2025

YK

Yurii K.Technical Support SpecialistNon-Profit Organization Management, 501-1000 employees

"Had a few issues with it and customer support was responsive."

Oct 1, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[TeamViewer ONE vs BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/teamviewer/)[Zoho Assist vs BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/zoho-assist/)[TeamViewer ONE vs Dameware](https://www.softwareadvice.com/remote-support/dameware-profile/vs/teamviewer/)[Zoho Assist vs Dameware](https://www.softwareadvice.com/remote-support/dameware-profile/vs/zoho-assist/)