---
title: "BeyondTrust Remote Support vs RemotePC - 2026 Comparison - Software Advice"
description: "BeyondTrust Remote Support vs RemotePC - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/help-desk/bomgar-profile/vs/remotepc/"
page_type: "comparison"
language: "en"
---
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BeyondTrust Remote Support vs RemotePC
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Updated October 19, 2026
# BeyondTrust Remote Support vs. RemotePC: 2026 Comparison
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Updated October 19, 2026
# BeyondTrust Remote Support vs. RemotePC: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/help-desk/bomgar-profile/)
[BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/)
4.6
[(2011)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)
Starting Price
$1995.00per month
Free trial: Available
Free version: Not available
Pros:
- Ease of Use
- Remote Support
Cons:
- Pricing
- Performance and Speed
Who uses BeyondTrust Remote Support
Based on 2011 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (24%), Health & Medicine (13%) and Finance & Accounting (9%)
- Top use cases: Remote Support (16%), Help Desk (9%) and Privileged Access Management (3%)
78% of users recommend this product
[](https://www.softwareadvice.com/help-desk/remotepc-profile/)
[RemotePC](https://www.softwareadvice.com/help-desk/remotepc-profile/)
4.7
[(583)](https://www.softwareadvice.com/help-desk/remotepc-profile/reviews/)
Starting Price
$29.50per year
Free trial: Available
Free version: Not available
Pros:
- Pricing
- Remote Access
Cons:
- Performance and Speed
- Connection
Who uses RemotePC
Based on 583 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (18%), Finance & Accounting (13%) and Health & Medicine (10%)
- Top use case: Remote Desktop (78%)
89% of users recommend this product
[](https://www.softwareadvice.com/help-desk/bomgar-profile/)
BeyondTrust Remote Support
4.6
[(2011)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)
[](https://www.softwareadvice.com/help-desk/remotepc-profile/)
RemotePC
4.7
[(583)](https://www.softwareadvice.com/help-desk/remotepc-profile/reviews/)
+
Add product
Add product
## BeyondTrust Remote Support vs RemotePC: At a glance
* * *
Product ratings at a glance
| | BeyondTrust Remote Support | RemotePC |
| --- | --- | --- |
| Overall rating | 4.6
2,011 reviews | 4.7
583 reviews |
| Ease of use | 4.5 | 4.7 |
| Value for money | 4.4 | 4.8 |
| Functionality | 4.5 | 4.6 |
| Customer support | 4.5 | 4.6 |
| Ease of deployment | 4.5 | 4.7 |
Best in comparison
## User interface
* * *
## Key features
Features selected based on 2,594 reviews from Remote Desktop
* * *
Access Controls/Permissions
4.6
Chat/Messaging
4.8
File Sharing
4.4
Real-Time Chat
N/A
Real-Time Notifications
4.6
Remote Monitoring & Management
4.8
- Remote Monitoring & Management: 4.8
- Remote Access/Control: 4.7
- Screen Sharing: 4.7
- Real-Time Chat: 4.6
- User Management: 4.6
- Activity Tracking: 4.6
- Access Controls/Permissions: 4.6
- Real-Time Notifications: 4.6
- Self Service Portal: 4.5
- Compliance Management: 4.5
- Password Management: 4.5
- Ticket Management: 4.5
- File Sharing: 4.4
- Surveys & Feedback: 4.4
- Alerts/Escalation: 4.4
- Knowledge Base Management: 4.4
- Unattended Access: 4.3
- Session Recording: 4.3
- Credential Management: 4.3
- Session Transfer: 4.3
- Third-Party Integrations: 4.3
- Multi-Channel Communication: 4.2
- Reporting/Analytics: 4.2
- Customizable Branding: 4.2
Access Controls/Permissions
4.6
Chat/Messaging
N/A
File Sharing
N/A
Real-Time Chat
4.6
Real-Time Notifications
N/A
Remote Monitoring & Management
N/A
- User Management: 5.0
- Remote Monitoring & Management: 4.9
- Secure Login: 4.9
- Remote Access/Control: 4.8
- Screen Sharing: 4.7
- Unattended Access: 4.7
- File Sharing: 4.6
- Multiple Monitor Access: 4.6
- Access Controls/Permissions: 4.6
- Session Recording: 4.6
- File Transfer: 4.6
- Real-Time Chat: 4.6
- Remote Update/Installation: 4.6
- Mobile Access: 4.6
- Troubleshooting: 4.5
- Real-Time Monitoring: 4.4
- Real-Time Notifications: 4.4
- Real-Time Updates: 4.4
- Collaboration Tools: 4.3
- Session Transfer: 4.3
- Reporting/Analytics: 4.2
- Screen Recording: 4.0
### Wondering if these products fit your needs?
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LexiAdvisor for 8 years
### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
## Integrations
* * *
[
Intelligent Service ManagementNot enough reviews
](https://www.softwareadvice.com/change-management/cloud-service-management-profile/)[
AgiloftNot enough reviews
](https://www.softwareadvice.com/crm/agiloft-profile/)[
JIRA Service ManagementNot enough reviews
](https://www.softwareadvice.com/help-desk/jira-service-management-profile/)
- Autotask PSA
- Freshservice
- Salesforce Sales Cloud
- SysAid
- Zendesk Suite
- ServiceNow
- TOPdesk
- ChangeGear
- Cherwell Service Management
## Reviews
* * *
Positive review:
DN
David N.
IT Operations Manager
Computer Software, 201-500 employees
"All the core functions work and it does provide a lot of extra useful tools for troubleshooting issues."
Apr 24, 2026
Negative review:
DN
David N.
IT Operations Manager
Computer Software, 201-500 employees
"It is a little on the more expensive side when compared to other vendors and the initial onboarding can be a little confusing."
Apr 24, 2026
Positive review:
DN
David N.
IT Operations Manager
Computer Software, 201-500 employees
"Works well for both Windows and macOS devices."
Apr 24, 2026
Negative review:
VL
Vince L.
Director Application Development
Information Services, 51-200 employees
"Overall it is not the most conducive for remote workers dependent on connecting to remote desktops. "
Mar 21, 2025
Positive review:
Priyanka S.
Head of Growth Marketing
Computer Software, 11-50 employees
"The session recordings and reports are helpful, and it works well across platforms."
Jan 6, 2025
Negative review:
VL
Vince L.
Director Application Development
Information Services, 51-200 employees
"The system is very poor in managing Remote Desktop screen resolutions."
Mar 21, 2025
[Read all reviews](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)
Positive review:
DH
David H.
Project Manager
Retail, 11-50 employees
"You will get what you pay for. If you need a simple inexpensive software to jump on a computer from time to time, then it will work. If you want longevity and be able to act like you are right at your desk, then there is way better options that are not much more money."
Sep 18, 2025
Negative review:
AP
Albert P.
Administrator
Automotive, 11-50 employees
"On some remote computers with dual monitors, I've had occasional display issues. While I can still view both screens individually, the presentation isn't always seamless on dual screens. "
Feb 8, 2025
Positive review:
JG
Joe G.
Director of Engineering
Computer Software, 2-10 employees
"Many other products worked ok when connecting to computers on the same LAN, but only RemotePC provides a reliable connection when I am out of state and connecting to my computers at home."
Nov 30, 2024
Negative review:
MS
Moin S.
Grocery shop
Supermarkets, 2-10 employees
"Single host can't connect to another computer unattended"
Dec 6, 2024
Positive review:
JK
Joanne K.
Owner
Accounting, Self-Employed
"After understanding the setup required for "anytime" access, it works as if I were sitting at the remote site without the travel time and expense of onsite work."
Nov 14, 2024
Negative review:
GB
Groiss B.
Desarrollador
Automotive, 2-10 employees
"I had the need to support a series of devices, with private IPs that accessed the network through LTE routers with private addressing, so alternatives that use NAT were not suitable for me."
Jun 19, 2024
[Read all reviews](https://www.softwareadvice.com/help-desk/remotepc-profile/reviews/)
## Customer support
* * *
BeyondTrust Remote Support
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Not available
24/7: Available
Chat: Available
RemotePC
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
BeyondTrust Remote Support
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
RemotePC
In Person: Not available
Live Online: Not available
Webinars: Not available
Documentation: Not available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[TeamViewer ONE vs BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/vs/teamviewer/)[TeamViewer ONE vs RemotePC](https://www.softwareadvice.com/help-desk/remotepc-profile/vs/teamviewer/)