Cayzu vs Microsoft SharePoint

RATING:

4.97

(31)

Cayzu has 31 reviews and a rating of 4.97 / 5 stars vs Microsoft SharePoint which has 4902 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.97 / 5 (31)
4.33 / 5 (4902)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
June 18, 2018
February 28, 2023
Pros/Cons
  • Pros

  • Great to be able to roll up agent activity by SLA and other dimensions. Very good collection of App integrations.
  • I loved how easy it was to customize Cayzu help desk software.
  • Cons

  • We're still in the evaluation phase. There's so much capability in there it's difficult to know what we might run across.
  • There are many layers to the features, but you get use to that. Anxious for the customizable end user portal to be released.
  • Pros

  • I like the ability to be to access shared documents and edit them with ease. The learning curve is tuff, but well worth the effort.
  • The simplicity and ease of access makes SharePoint a brilliant tool to collaborate from anywhere around the world.
  • Cons

  • The problem's solutions are usually on the internet. But it can not be detected problems led to the crisis in the company.
  • Flaws: Very slow response time, lags, often freezes. The site is down about once a month which is very frustrating.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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