Chrome Remote Desktop

RATING:

4.5

(85)

About Chrome Remote Desktop

Built on WebRTC, Chrome Remote Desktop is a remote desktop solution that can securely connect to any phone, tablet, or computer. Whether you need to connect to home computers or share your screen with colleagues, Chrome Remote Desktop ensures that users have to ability to securely access or connect to any device in order to view files, run programs, or share screens from anywhere. Connect to any device for remote access or remote support.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Chrome Remote Desktop Pricing

Free trial: 

Not Available

Free version: 

Available

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Chrome Remote Desktop Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Chrome Remote Desktop

1 - 5 of 85 Reviews

User Profile

ShahZain

Verified reviewer

Human Resources, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed May 2023

Review by ShahZain

My overall experience is awesome, as this platform has user friendly interface, faster browsing performance, no concerns about privacy as it is secured.

PROS

Chrome is a famous internet browser created by Google, known for its speed, security, and easy to understand interface. It offers a large number of highlights and expansions that upgrade your perusing experience. With normal updates and a solid spotlight on security, Chrome has acquired a critical client base around the world.

CONS

No cons for me as per my overall experience.

User Profile

Giau

Verified reviewer

Restaurants, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2023

free remote desktop solution with limitations

No software product can cover all business needs. You should decide which features are must-haves for you and make a list of them. Then find a tool that best fits your use case. For us, as a business, we decided not to use it any longer.

PROS

Chrome Remote Desktop is free for personal use and for commercial use.Installation is straightforward. You simply download the Chrome Remote Desktop app on your computer and sign into your Google account. As long as you have a Google account, you can use it to access a desktop from another location.There's no need to configure anything on the remote computer either; when users connect through this app, they'll be able to see all open windows so they can work without having any issues getting around files or programs they don't need access too while still being able to interact fully with everything else that’s running at once without having any problems getting around them if needed!

CONS

It isn’t secure enough to be used in a business environment. There are many other tools out there that can give you better security than this one.The tool is not reliable enough to be used in a business environment. The tool often times has issues with stability and performance, which makes it unsuitable for companies who want something stable and reliable at all times of the day or week!Unfortunately, Chrome Remote Desktop isn't a good choice if you need to use it in an enterprise environment where Chrome is controlled by group policies. In such environments, the Chrome browser is managed centrally through Active Directory and other infrastructure tools. This means that a user won't be able to install applications on their computers without administrative rights. As a result, they won’t be able to download and run Chrome Remote Desktop unless they have been given access by the IT department.Chrome Remote Desktop for Mac is fairly limited in its scope, which may be a pro or con depending on your needs. It allows you to access only one computer at a time, so if you need to connect multiple computers or accounts at once, this app won't be right for you. In addition, there's no way to connect remotely using different Google accounts; if the person who owns the computer has signed into Chrome with another login email address (for example), then users of this app won't be able to log in without switching profiles on their own device first.

User Profile

Meg

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

2

Reviewed March 2022

It's Free

Serves the minimal purpose I need.

PROS

It's free. There are obvious flaws and things that make it difficult to use on a regular basis, but it works well for being free.

CONS

Not something you could use for a prolonged period of time. Great to log in, check something out, and log out.

Reason for choosing Chrome Remote Desktop

Price

Reasons for switching to Chrome Remote Desktop

Price, Usability

User Profile

Erisnaldo

Verified reviewer

Education Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Best platform to access computers remotely

I mainly use it to access company computers when I'm working from home. I also really like the speed of accessing both video and shared audio. I tend to look at my computers from where I need to be and that's really good. I also got to use the app as a mouse so I don't have to get out of bed when watching movies and series. The program's way of monitoring is very good, either by smartphone or laptop I can follow all the work I do in the company and even access files remotely even when I'm at home. When I need to download large files, install time-consuming programs or even render video edits, I always grant access through Google Remote Desktop, I can follow the whole process wherever I am.

PROS

I really love the speed of accessing both video and shared audio. Ease of access from any computer or smartphone. Sharing files between computers is great. The quality of the entire video stream is perfect.

CONS

The only problem I noticed is a delay that the program has in the audio. Sometimes when editing or watching video accessing it from another computer, the audio is out of line with the video. Another problem is when accessing the smartphone, I can't make file transfers.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Awesome functionality!

My overall experience with Chrome Remote Desktop has been pretty incredible so far.

PROS

The Chrome Remote Desktop is an incredible and durable software which is very easy to setup and use. It also provides steady and stable connection between remote computers. My favourite features about it though are its speed and it updates very often. I'm so thankful I found out about it in time

CONS

Some of its features seem a bit tricky to use but it's nothing serious