--- title: "Chrome Remote Desktop Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Chrome Remote Desktop. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chrome Remote Desktop is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / [Chrome Remote Desktop](https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/) / Chrome Remote Desktop Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/alternatives/) # Chrome Remote Desktop User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 107 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.3/5 - Value for money: 4.7/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 68 reviews (64%) - 4 stars: 31 reviews (29%) - 3 stars: 6 reviews (6%) - 2 stars: 2 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The tool provides reliable computer control, allowing me to access and operate another device smoothly from anywhere. - The computer one it's even more spacious and on the starting page you can have access to many websites and shortcuts. - I'm able to easily connect to my mom's desktop from my laptop (we live in different states) and I'm able to help her figure out whatever problem she is having. ### Most mentioned cons - Nothing to really bother just sometimes it bugs on the starting page or crashes, and not always the customer support it immediate. - The typing functionality is not convenient. - The display quality of the remote PC is not slightly not good and sometimes the mouse drags when the network is poor ## Chrome Remote Desktop customer reviews Showing reviews 1-25 of 107 (page 1). ### Great functionality - for free! - Overall rating: 5/5 - Reviewer: Lisa W. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm so glad I found this software. It has allowed me the freedom to travel, but still be able to help people out when it's critical. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros First of all, it's free. You can't get better than free. It's easy to set up. I've been able to walk people through the process of how to set it up with just a simple email instruction so it's great they can do it on their own! I'm most happy that I can use remote desktop from a windows computer, an iPhone, an iPad and especially from my MacBook! It has been a life saver when I'm traveling and someone needs something fixed. #### Cons It is difficult or tricky to do some functions, but I have been able to do everything I need to do. #### Reasons for switching to Chrome Remote Desktop I needed to be able to connect remotely from my MacBook. --- ### The most complete browser - Overall rating: 4/5 - Reviewer: Karitha Jordana S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered In practice the browser serves me very well in 98% of cases, very affordable, easy to navigate, a good performance on PC and mobile, the company has adapted well to the latest changes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'm Brazilian and the browser helps me translate foreign sites, so the browser has already earned many points with me for the help that is given when translating to several languages, in the company the browser is 100% sought after for this function, because we make sales out of Brazil. #### Cons It is an easy browser to handle, but still with basic functions, the support for IT has grown considerably, but nevertheless leaves to be desired in the issue of line management that is still considered simple-minded. #### Reasons for choosing Chrome Remote Desktop Already used on the PC of my home, for being easy to use and have experience, I found a good choice to keep it in the company as the main browser. --- ### Any desktop anywhere - Overall rating: 3/5 - Reviewer: Salvador H. - Verified reviewer: Yes - Industry: Glass, Ceramics & Concrete - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is exactly what any office personal should keep in their phones. But now computers are transforming to and developing new software to be use in your phones in a sync format. I see this software becoming obsolete soon. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I just loved reaching my desktop from anywhere. That was it's only real function. #### Cons Didn't find anything I didn't like. It's a good software for what you needed for. --- ### Chome remote control like you are behind the screen - Overall rating: 5/5 - Reviewer: Tendamudzimnu N. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am running mining rigs for crypto currency and it helps to monitor all running rigs without even connecting all to different screens #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease to use and access to it and the best of it is that it gives you wide screen like one is behind the screen #### Cons I feel like there is a missing control to remotely reboot none responding computer remotely. #### Reasons for switching to Chrome Remote Desktop Anydesk have small screen to view other computers remotely --- ### Awesome remote access solution! - Overall rating: 5/5 - Reviewer: Dave W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I've had super positive experience with Chrome Remote Desktop, it's the easiest solution I've found and it 'just works'. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use and easy to implement! #### Cons Sometimes the remote key (especially on keyboard combinations) passthrough can be a bit wonky. #### Reasons for choosing Chrome Remote Desktop VNC was more work to set up and was not as user friendly #### Reasons for switching to Chrome Remote Desktop Switched due to logmein changing to paid product and no longer using the free version. --- ### Two Thumbs up for Chrome Remote Desktop - Overall rating: 5/5 - Reviewer: Beverly O. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a free app, you cannot go wrong. I always recommend Chrome Remote Desktop for its ease of use and zero cost. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The app proved invaluable for collaboration with colleagues during COVID. I use the app as a teaching app for Quickbooks. The app has worked flawlessly in the many, many years I have used it (over $10 years) #### Cons I wish there was the ability to print at the location. I often access my home computer at work and want to print what I have accessed and there is not that function. I have to save as a pdf and email the document to myself. #### Reasons for switching to Chrome Remote Desktop Gotomypc was becoming extremely expensive to use on an annual basis. --- ### Best Free remote desktop - Overall rating: 5/5 - Reviewer: Stacy L. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was trying to find a remote desktop with stable connection and easy to use, glad I found this one. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Nothing beats free software! It doesn't limit the time or has any advertisement. #### Cons Nothing yet. It fulfills the need to remote access my desktop at office or do screen sharing with my coworker. #### Reasons for switching to Chrome Remote Desktop Chrome remote desktop is free and easy to use. --- ### Great for everyone for remote support - Overall rating: 5/5 - Reviewer: Luis P. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great in these last 10 days. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros That's free and very fast implementation! #### Cons This needs a internet connection and no option for file transfer in remote session. Workaround we can use Google Drive. #### Reasons for choosing Chrome Remote Desktop That's free #### Reasons for switching to Chrome Remote Desktop Price. My free subscription was terminated by the number of remote computers --- ### Great option - Overall rating: 5/5 - Reviewer: Wei L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ability to control and manipulate remote machines for free instead of paying other proprietorary products #### Cons It is heavily dependent on Chrome browser and the operating system you are running on. Not backward compatible --- ### free remote desktop solution with limitations - Overall rating: 4/5 - Reviewer: Giau N. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered No software product can cover all business needs. You should decide which features are must-haves for you and make a list of them. Then find a tool that best fits your use case. For us, as a business, we decided not to use it any longer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Chrome Remote Desktop is free for personal use and for commercial use.Installation is straightforward. You simply download the Chrome Remote Desktop app on your computer and sign into your Google account. As long as you have a Google account, you can use it to access a desktop from another location.There's no need to configure anything on the remote computer either; when users connect through this app, they'll be able to see all open windows so they can work without having any issues getting around files or programs they don't need access too while still being able to interact fully with everything else that’s running at once without having any problems getting around them if needed! #### Cons It isn’t secure enough to be used in a business environment. There are many other tools out there that can give you better security than this one.The tool is not reliable enough to be used in a business environment. The tool often times has issues with stability and performance, which makes it unsuitable for companies who want something stable and reliable at all times of the day or week!Unfortunately, Chrome Remote Desktop isn't a good choice if you need to use it in an enterprise environment where Chrome is controlled by group policies. In such environments, the Chrome browser is managed centrally through Active Directory and other infrastructure tools. This means that a user won't be able to install applications on their computers without administrative rights. As a result, they won’t be able to download and run Chrome Remote Desktop unless they have been given access by the IT department.Chrome Remote Desktop for Mac is fairly limited in its scope, which may be a pro or con depending on your needs. It allows you to access only one computer at a time, so if you need to connect multiple computers or accounts at once, this app won't be right for you. In addition, there's no way to connect remotely using different Google accounts; if the person who owns the computer has signed into Chrome with another login email address (for example), then users of this app won't be able to log in without switching profiles on their own device first. --- ### Simple, effective and free! - Overall rating: 5/5 - Reviewer: Matthew D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Chrome is best for those wanting something simple and at no cost which made this ideal for me. It might not be ideal if you need to do larger tasks that might be more complex but this was a win for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Chrome is super easy to use and set-up. It's very good for simple tasks and can be used on a number of different platforms with no issue whatsoever and it's free to use! #### Cons The cons can only be considered if you are looking for something very different such as something to complete more complex tasks as it's features are a little limited but that is it's purpose. --- ### Best Remote Software - Overall rating: 5/5 - Reviewer: Ben M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was looking for a simple, secure way to access my home laptop and work computer when I wasn't there. This was the perfect solution, and I can even control it from my phone! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Incredibly easy to set up and lightning fast to use. #### Cons Nothing, it performs the exact functions I need. #### Reasons for choosing Chrome Remote Desktop Simplest to implement and it's free to use. --- ### Go For The Chrome (Remote Desktop) And You'll Be Rewarded With Gold! - Overall rating: 5/5 - Reviewer: Kathy B. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When I acquired a tablet, I knew I needed secure, on-the-go access to my sturdy homebound laptop, and Chrome Remote Desktop was the perfect alliance. I had an older version of Windows at the time, but even that wasnt a problem. I later upgraded to the current Windows and Chrome Remote Desktop adapted to that. I frequently work on projects that take me away from home, so in addition to utilizing my own tablet, I sometimes work using others'computers, and I have persuaded them to get Chrome Remote Desktop---essentially creating our own 'network' even without the resident IT dept!---and everyone I've brought on board has agreed with me, this is the way to go for staying connected to all our info, documents, and each other! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros So simple to use, even someone fearful of technology could begin working in Chrome Remote Desktop instantly. It was quick to install, has excellent support if needed and so far (3 yrs in!) I have not experienced any of the frustrations common to similar selections. #### Cons On rare occasions, it has been slow to bring in the 'remote' users who are sharing my screen, but I have always blamed that on outside forces, such as poor wi fi connections or Mother Nature dropping the baroetic pressure, because even after an initial stall, Chrome Remote Desktop has bounced back and let us all complete our tasks with ease. #### Reasons for choosing Chrome Remote Desktop I had seen positive reviews of Chrome Remote Desktop and already being a Chrome Browser fan, knew I would find quality software. My hopes for ease of use and smooth integration were instantly realized! --- ### exelente para se trabalhar - Overall rating: 4/5 - Reviewer: Ana Célia M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered I am enjoying the access outside and inside the area. that I can do my services in movements without interference. Best of all, it can be accessed over the web on my computer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros this tool is great for working with partners it has a great role in my business #### Cons I have nothing to complain about, I hope for more developments to improve even more --- ### Chrome remote desktop - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The service is easy to setup and you can connected to the temote xomputer even ot is locked up. It is also secure bevause you can use password to login. I like all the feature for now and also the session do not break. #### Cons The display quality of the remote PC is not slightly not good and sometimes the mouse drags when the network is poor #### Reasons for switching to Chrome Remote Desktop The sessions kept on breaking in the middle. --- ### Techylee - Overall rating: 4/5 - Reviewer: Shashi K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered So I personally like this software and I like to watch videos day to day whc is helpful for daily regular basis #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros This software was easy to use everyone from kid to adults so this was best application software to use everyone #### Cons This software was the advantage and disadvantage so don’t addict to this software, so you couldn’t leave this software --- ### Genuine review on Chrome Remote Desktop - Overall rating: 5/5 - Reviewer: Yashas P. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros • Easy to use: Chrome Remote Desktop is easy to set up and use. It requires minimal technical knowledge and can be used by anyone with a Google account.• Secure: Chrome Remote Desktop provides a secure connection between computers. It uses SSL encryption to ensure that all data is kept confidential and secure.• Cross platform: Chrome Remote Desktop is compatible with both Windows and Mac computers.• Cost effective: Chrome Remote Desktop is free and does not require any additional hardware or software. #### Cons • Limited features: Chrome Remote Desktop does not offer as many features as more expensive remote desktop solutions.• Limited support: Chrome Remote Desktop does not offer as much customer support as more expensive remote desktop solutions.• Bandwidth requirements: Chrome Remote Desktop requires a good internet connection for optimal performance. If your connection is slow, you may experience lag or other issues. --- ### genuine field back chrome - Overall rating: 4/5 - Reviewer: Meet P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered That stability is fabula's. The speed is good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the most mind- blowing devices to get to the work area essentially from, anyplace. Best is to access and share the documents accroce all happy through any gadget. a stage functions admirably, it has great security, and it has an extraordinary joining with Crome, with which of the can get a tone of purpose out us the remote device. #### Cons The programs audio Dely is the only issue I could identify. The audio can occasionally be out of sync with the video when editing or viewing a video that has been accessed from a different computer. Another issue is that i am unable to transmit files when using the smartphone --- ### The most simplistic remote desktop client - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros I have found this product as the most easy to use and simplistic client to remotely access the computer. The connection is very stable. The GUI is clean and intuitive. Set up is really easy. #### Cons Very basic. Lacks many features. The graphics aren't good despite good internet speed. File sharing service isn't good. No way to minimize the user connection info banner, it appears in the middle. --- ### Chrome all the way - Overall rating: 4/5 - Reviewer: Edmund M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I always have a wonderful experience performing my task very easy when am on chrome #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It has a high security and Privacy keeping you protected with its built-in malware and phishing protection features. #### Cons Am just fine and ok with chrome as it allows me to perform my daily tasks faster. --- ### One of the most easy and reliable remote desktop softwares - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use and does not require any specialized knowledge or hardware. Reliable and steady connection with intuitive tools facilitating workflow. #### Cons Sometimes performance issues appear, such as slow response times or difficulty with certain types of tasks --- ### A solid backup remote desktop solution - Overall rating: 4/5 - Reviewer: Andres S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall positive. Can't complain too much about a free offering! #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It is trivial to set up, through a Google account and Chrome browser, and it is more than sufficient for most remote desktop needs. #### Cons The interface is a bit janky and has quite a bit of latency. --- ### The tool that can change the game. - Overall rating: 5/5 - Reviewer: Enmanuel M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the simplicity of the tool, and it shows the great utility that a simple tool can have, that even many are unaware of. #### Cons The name is not suitable. It would be good to separate it as much as possible from Google Chrome since this browser is not widely accepted. #### Reasons for choosing Chrome Remote Desktop I was looking for other alternatives. --- ### I recommend using the software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use by multiple users from different places which is an advantage #### Cons Gets a bit slow sometimes and need to be rest often --- ### chrome desktop review - Overall rating: 5/5 - Reviewer: roch S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros what I like about chrome is that it is easy to use on weekly basis. #### Cons Sometimes it takes a while to download the desktop version ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/reviews/?page=2) --- Chrome Remote Desktop Reviews, Pros and Cons - 2026 Software Advice