---
title: "Chrome Remote Desktop Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Chrome Remote Desktop. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chrome Remote Desktop is a good fit for you!"
source_url: "https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Chrome Remote Desktop Reviews

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[Overview](https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/)

Reviews

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# Chrome Remote Desktop User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 106

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.3/5
- Value for money: 4.7/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 67 reviews (63%)
- 4 stars: 31 reviews (29%)
- 3 stars: 6 reviews (6%)
- 2 stars: 2 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The tool provides reliable computer control, allowing me to access and operate another device smoothly from anywhere.
- The computer one it's even more spacious and on the starting page you can have access to many websites and shortcuts.
- I'm able to easily connect to my mom's desktop from my laptop (we live in different states) and I'm able to help her figure out whatever problem she is having.

### Most mentioned cons

- Nothing to really bother just sometimes it bugs on the starting page or crashes, and not always the customer support it immediate.
- The typing functionality is not convenient.
- The display quality of the remote PC is not slightly not good and sometimes the mouse drags when the network is poor

## Chrome Remote Desktop customer reviews

Showing reviews 1-25 of 106 (page 1).

### An very convenient tool for controlling your computer remotely

- Overall rating: 5/5
- Reviewer: Vasilis K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience is very positive so far. I use Chrome Remote Desktop daily in order to control my computer from my android phone when I'm not at home. It has helped me a lot and it's free!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Chrome Remote Desktop makes it really easy to control your computer remotely. The navigation is smooth and fast.

#### Cons

When I use Chrome Remote Desktop to control my computer using my android device it's sometimes difficult to type text and use the keyboard in general. The typing functionality is not convenient.

#### Reasons for switching to Chrome Remote Desktop

Because Chrome Remote Desktop is easier to setup and works better on mobile.

---

### The most complete browser

- Overall rating: 4/5
- Reviewer: Karitha Jordana S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

In practice the browser serves me very well in 98% of cases, very affordable, easy to navigate, a good performance on PC and mobile, the company has adapted well to the latest changes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I'm Brazilian and the browser helps me translate foreign sites, so the browser has already earned many points with me for the help that is given when translating to several languages, in the company the browser is 100% sought after for this function, because we make sales out of Brazil.

#### Cons

It is an easy browser to handle, but still with basic functions, the support for IT has grown considerably, but nevertheless leaves to be desired in the issue of line management that is still considered simple-minded.

#### Reasons for choosing Chrome Remote Desktop

Already used on the PC of my home, for being easy to use and have experience, I found a good choice to keep it in the company as the main browser.

---

### Any desktop anywhere

- Overall rating: 3/5
- Reviewer: Salvador H.
- Verified reviewer: Yes
- Industry: Glass, Ceramics & Concrete
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The software is exactly what any office personal should keep in their phones. But now computers are transforming to and developing new software to be use in your phones in a sync format. I see this software becoming obsolete soon.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

I just loved reaching my desktop from anywhere. That was it's only real function.

#### Cons

Didn't find anything I didn't like. It's a good software for what you needed for.

---

### Chome remote control like you are behind the screen

- Overall rating: 5/5
- Reviewer: Tendamudzimnu N.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I am running mining rigs for crypto currency and it helps to monitor all running rigs without even connecting all to different screens

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ease to use and access to it and the best of it is that it gives you wide screen like one is behind the screen

#### Cons

I feel like there is a missing control to remotely reboot none responding computer remotely.

#### Reasons for switching to Chrome Remote Desktop

Anydesk have small screen to view other computers remotely

---

### Awesome remote access solution!

- Overall rating: 5/5
- Reviewer: Dave W.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

I've had super positive experience with Chrome Remote Desktop, it's the easiest solution I've found and it 'just works'.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Super easy to use and easy to implement!

#### Cons

Sometimes the remote key (especially on keyboard combinations) passthrough can be a bit wonky.

#### Reasons for choosing Chrome Remote Desktop

VNC was more work to set up and was not as user friendly

#### Reasons for switching to Chrome Remote Desktop

Switched due to logmein changing to paid product and no longer using the free version.

---

### Great functionality - for free!

- Overall rating: 5/5
- Reviewer: Lisa W.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm so glad I found this software. It has allowed me the freedom to travel, but still be able to help people out when it's critical.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

First of all, it's free. You can't get better than free. It's easy to set up. I've been able to walk people through the process of how to set it up with just a simple email instruction so it's great they can do it on their own! I'm most happy that I can use remote desktop from a windows computer, an iPhone, an iPad and especially from my MacBook! It has been a life saver when I'm traveling and someone needs something fixed.

#### Cons

It is difficult or tricky to do some functions, but I have been able to do everything I need to do.

#### Reasons for switching to Chrome Remote Desktop

I needed to be able to connect remotely from my MacBook.

---

### Two Thumbs up for Chrome Remote Desktop

- Overall rating: 5/5
- Reviewer: Beverly O.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As a free app, you cannot go wrong. I always recommend Chrome Remote Desktop for its ease of use and zero cost.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

The app proved invaluable for collaboration with colleagues during COVID. I use the app as a teaching app for Quickbooks. The app has worked flawlessly in the many, many years I have used it (over $10 years)

#### Cons

I wish there was the ability to print at the location. I often access my home computer at work and want to print what I have accessed and there is not that function. I have to save as a pdf and email the document to myself.

#### Reasons for switching to Chrome Remote Desktop

Gotomypc was becoming extremely expensive to use on an annual basis.

---

### Best Free remote desktop

- Overall rating: 5/5
- Reviewer: Stacy L.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I was trying to find a remote desktop with stable connection and easy to use, glad I found this one.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

Nothing beats free software! It doesn't limit the time or has any advertisement.

#### Cons

Nothing yet. It fulfills the need to remote access my desktop at office or do screen sharing with my coworker.

#### Reasons for switching to Chrome Remote Desktop

Chrome remote desktop is free and easy to use.

---

### Great for everyone for remote support

- Overall rating: 5/5
- Reviewer: Luis P.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 10000+ employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great in these last 10 days.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

That's free and very fast implementation!

#### Cons

This needs a internet connection and no option for file transfer in remote session. Workaround we can use Google Drive.

#### Reasons for choosing Chrome Remote Desktop

That's free

#### Reasons for switching to Chrome Remote Desktop

Price. My free subscription was terminated by the number of remote computers

---

### Simple, effective and free!

- Overall rating: 5/5
- Reviewer: Matthew D.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Chrome is best for those wanting something simple and at no cost which made this ideal for me. It might not be ideal if you need to do larger tasks that might be more complex but this was a win for me.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Chrome is super easy to use and set-up. It's very good for simple tasks and can be used on a number of different platforms with no issue whatsoever and it's free to use!

#### Cons

The cons can only be considered if you are looking for something very different such as something to complete more complex tasks as it's features are a little limited but that is it's purpose.

---

### Easy to Use Remote Access!

- Overall rating: 4/5
- Reviewer: Parker W.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Chrome Remote Desktop has been positive. I like that it's simple to use and very reliable. Being able to access your other devices from home is very important for my job.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 2/5

#### Pros

Chrome Remote Desktop is an amazing application designed by Google that allows users to access another device that is connected to the internet. Setting the application up is extremely easy. You do not have to be a tech wiz to use it. Being a teacher, I have multiple devices I use throughout the day. Chrome Remote Desktop allows me to access my work computer from home. I no longer have to carry my computer home with me. All I have to do is connect to my PC at work with my personal laptop. It turns my laptop into my school PC.

#### Cons

One con would be the reliance on the Google ecosystem. You must have a Google account to use this software. Chrome Remote Desktop also lacks some of the features of other programs that give users remote access.

---

### Experience with Chrome Remote Desktop

- Overall rating: 5/5
- Reviewer: Mayank D.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall experience is 5 stars, as this app is so helpful to me in terms on productivity, Monitoring & also helping me to complete my KRA.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I found that there are many features available within this app which are helpful to me in terms of multitasking, however for few other apps with same features do requires some additional plugins to perform same kind of activities.

#### Cons

I experienced freezing last to last month, so I checked for system updates & performed Windows update, after performing system reboot & restarting system everything was back to normal. So, I am not sure if there was something which was related to Windows update of this app's compatibility but now, I am all set & have no issues.

---

### Chrome Remote Desktop Review

- Overall rating: 5/5
- Reviewer: James N.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall, Chrome Remote Desktop is a useful tool for remote access, but it may not provide all the functionalities required for collaboration, remote monitoring and management, or monitoring on its own. It can be used in conjunction with other tools to achieve these functionalities, depending on the specific requirements of the user.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to set up: The setup process for Chrome Remote Desktop is simple and straightforward, and the tool is easy to use.

#### Cons

Monitoring: Chrome Remote Desktop does not have any built-in monitoring features, but it can be used in conjunction with monitoring tools such as network monitoring software or performance monitoring solutions to monitor the performance of remote devices.

---

### exelente para se trabalhar

- Overall rating: 4/5
- Reviewer: Ana Célia M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

I am enjoying the access outside and inside the area. that I can do my services in movements without interference. Best of all, it can be accessed over the web on my computer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

this tool is great for working with partners it has a great role in my business

#### Cons

I have nothing to complain about, I hope for more developments to improve even more

---

### Chrome remote desktop

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The service is easy to setup and you can connected to the temote xomputer even ot is locked up. It is also secure bevause you can use password to login. I like all the feature for now and also the session do not break.

#### Cons

The display quality of the remote PC is not slightly not good and sometimes the mouse drags when the network is poor

#### Reasons for switching to Chrome Remote Desktop

The sessions kept on breaking in the middle.

---

### Techylee

- Overall rating: 4/5
- Reviewer: Shashi K.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

So I personally like this software and I like to watch videos day to day whc is helpful for daily regular basis

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

This software was easy to use everyone from kid to adults so this was best application software to use everyone

#### Cons

This software was the advantage and disadvantage so don’t addict to this software, so you couldn’t leave this software

---

### Chrome Remote Desktop Review

- Overall rating: 4/5
- Reviewer: Catherine C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

Good experienced. Satisfied user. It is simple, it can do what it claims to do, the software can help its target users.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The software has decent, simple, and intuitive user interface which makes it easy to navigate. It has enough features to do its main function, desktop can be monitored and remotely used. Also, mobile devices can also used to access files on the computer. The buttons are responsive and did not encounter any annoying bugs.

#### Cons

I thinks there's still room for improvement for everything. This software is already helpful to its users, the developer can improve it more. I can't think a single reason of not liking the software.

---

### genuine field back chrome

- Overall rating: 4/5
- Reviewer: Meet P.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

That stability is fabula's. The speed is good.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One of the most mind- blowing devices to get to the work area essentially from, anyplace. Best is to access and share the documents accroce all happy through any gadget. a stage functions admirably, it has great security, and it has an extraordinary joining with Crome, with which of the can get a tone of purpose out us the remote device.

#### Cons

The programs audio Dely is the only issue I could identify. The audio can occasionally be out of sync with the video when editing or viewing a video that has been accessed from a different computer. Another issue is that i am unable to transmit files when using the smartphone

---

### The most simplistic remote desktop client

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

I have found this product as the most easy to use and simplistic client to remotely access the computer. The connection is very stable. The GUI is clean and intuitive. Set up is really easy.

#### Cons

Very basic. Lacks many features. The graphics aren't good despite good internet speed. File sharing service isn't good. No way to minimize the user connection info banner, it appears in the middle.

---

### Chrome all the way

- Overall rating: 4/5
- Reviewer: Edmund M.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I always have a wonderful experience performing my task very easy when am on chrome

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It has a high security and Privacy keeping you protected with its built-in malware and phishing protection features.

#### Cons

Am just fine and ok with chrome as it allows me to perform my daily tasks faster.

---

### One of the most easy and reliable remote desktop softwares

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Easy to use and does not require any specialized knowledge or hardware. Reliable and steady connection with intuitive tools facilitating workflow.

#### Cons

Sometimes performance issues appear, such as slow response times or difficulty with certain types of tasks

---

### A solid backup remote desktop solution

- Overall rating: 4/5
- Reviewer: Andres S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: November 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall positive. Can't complain too much about a free offering!

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

It is trivial to set up, through a Google account and Chrome browser, and it is more than sufficient for most remote desktop needs.

#### Cons

The interface is a bit janky and has quite a bit of latency.

---

### The tool that can change the game.

- Overall rating: 5/5
- Reviewer: Enmanuel M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really like the simplicity of the tool, and it shows the great utility that a simple tool can have, that even many are unaware of.

#### Cons

The name is not suitable. It would be good to separate it as much as possible from Google Chrome since this browser is not widely accepted.

#### Reasons for choosing Chrome Remote Desktop

I was looking for other alternatives.

---

### I recommend using the software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Easy to use by multiple users from different places which is an advantage

#### Cons

Gets a bit slow sometimes and need to be rest often

---

### chrome desktop review

- Overall rating: 5/5
- Reviewer: roch S.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

what I like about chrome is that it is easy to use on weekly basis.

#### Cons

Sometimes it takes a while to download the desktop version

## More reviews

[Next reviews](https://www.softwareadvice.com/help-desk/chrome-remote-desktop-profile/reviews/?page=2)

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Chrome Remote Desktop Reviews, Pros and Cons - 2026 Software Advice