Confluence

LiveChat

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Ratings & Reviews

Overall Rating

4.38 / 5 (1,522)

4.64 / 5 (992)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 24, 2020

February 23, 2020

Pros/Cons

  • Pros

  • It's very easy to use collaboration tool. Very good integration with Jira. It has very nice document version control feature. A lot lot lot many other functionalities.

  • Easy too use, it has plenty of features and can solve many problems for cooperation

  • Cons

  • Could have an improved editing tool set but overall it gets the work done.

  • It is a little clunky at times and gives off a Microsoft word feel when trying to edit or format text. But the platform is changing and getting better every day.

  • Pros

  • Love this software!! Love the whole concept. This is so easy to use and makes customer service so much more efficient!

  • Super easy to use. Great tool for communication and business

  • Cons

  • Sometimes the web app is slow to load when I want to supervise a chat, but otherwise, the software is great.

  • As our business has grown, this program didn't have the features to compete with some of the new services on the market. Great as a simple chat function, but not for more advanced needs.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots