--- title: "Crisp Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Crisp. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Crisp is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/crisp-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) / Crisp Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/crisp-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/crisp-profile/alternatives/) # Crisp User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 148 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 102 reviews (69%) - 4 stars: 36 reviews (24%) - 3 stars: 6 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (3%) ### Most mentioned pros - The ability to swiftly report issues and provide feedback demonstrates a customer-centric approach and contributes to an enhanced user journey within the Crisp ecosystem. - I was trying to build an onboard customer survey plugin and setting up crisp was easy and hassle-free, I saw some examples online on the crisp page which I improved on it to build my plugin - Overall great and highly recommend this to anyone looking for an omnichannel solution where AI will most certainly bring relief to your team where high volume queries are things a system can handle without agent involvement since the data sits in your backend system. ### Most mentioned cons - The search function can't identify exact matches yet, so if you're looking to search for an order ID or a specific string of text, it either won't find it, or it will bring back what it might be. - The downside to this is that we don't match the Crisp analytics because the underlying goals are different. - I wish they'd focus a bit more on refining the user experience, at the moment it feels a bit too much like a product developed by developers to other devs or power users. ## Crisp customer reviews Showing reviews 1-25 of 148 (page 1). ### Amazing Customer Service and a Great Chat App - Overall rating: 5/5 - Reviewer: Katherine K. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Crisp chat has totally replaced our other chat program for my startup at a very fair price. Their set up was a breeze, according to our Marketer, and I personally think their customer support is excellent. You have the ability to add gifs and customize the chat to whatever degree you want. It has really been good for us! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are very fair about pricing and their customer support is amazing. I had an issue with a duplicate account being created, and their support not only walked me through the problem and helped me solve it, but they also were super nice and friendly and made the whole experience lovely. Plus, their docs are amazing and very helpful! #### Cons The only problem I had was an accidental duplicate site being created. When I signed up it sent me to what seemed like the correct site, but was actually a copy of ours. This was fixed very quickly though! #### Reasons for switching to Crisp Their pricing went from $99 to $500 a month, which we could not afford. #### Vendor response Thank you very much for that nice feedback ! Replied February 2020 --- ### Keep it Crispy - Overall rating: 4/5 - Reviewer: Latisha K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I'm quite pleased with the Crisp platform, although there are a few specific additions that could enhance its relevance for our unique use case. I recognize that these customizations might not apply to all customers and appreciate the platform's versatility. Furthermore, I'd like to give a shoutout to the dedicated support team at Crisp for their outstanding work – keep it up! 😊 & congrats on the 10 years anniversary #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The Crisp support team's rapid responsiveness stands out, enhancing my ability to get quick answers. Their efficiency has significantly improved my experience, making it easy to address queries. Moreover, the platform allows for seamless bug reporting and suggesting product enhancements. This feature not only emphasizes their commitment to user experience but also fosters a collaborative environment for ongoing product development. The ability to swiftly report issues and provide feedback demonstrates a customer-centric approach and contributes to an enhanced user journey within the Crisp ecosystem. #### Cons The quality of the helpdesk articles section could be enhanced, especially since videos are currently not permitted. Well, they are permitted but its not an easy process. The structure of the overview page for the helpdesk articles could benefit from better organization. Presently, it only allows categorization without the option for filters. E.g. it would be beneficial to have like a Google Sheet overview with filter functions to navigate through the content easily. This addition would greatly facilitate access to information and improve the overall user experience. --- ### Crisp is amazing - Overall rating: 5/5 - Reviewer: Davis B. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I highly recommend Crisp. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crisp is a fantastic tool for chatting with site visitors, but it also has so many more advanced capabilities if you need them. #### Cons Nothing, Crisp is great and the customer support team is very helpful. --- ### Thankful for free tier - Overall rating: 5/5 - Reviewer: Mahesh A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Amazing experience overall, have been using their chat tool for such a long time. We are planning to go for paid plan soon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Free version truly helping early stage product launches. We use it for chat on our website. Its amazing. #### Cons Nothing as such that I can add as dislike, maybe they can enable file support in free version. All the best Crisp. --- ### I solved problem about Bot. - Overall rating: 5/5 - Reviewer: Funda Ö. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Problem-solving attitude it's appreciated. I use the live chat. [sensitive content hidden] and other team members really helpfuly. When I offline they'll handle the problem and answer via email. Thanks a lot! #### Cons AI answers little bit confused. It might better teached to AI knowledgebase some informations. But I got answer via team. --- ### Great Support - Thanks Pedro - Overall rating: 4/5 - Reviewer: Roberta L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered We've been using Crisp for several years, we never moved so that tells you smth! Support is usually very good. Recently, I started talking to Pedro, super nice, attentive, helpful, going the extra mile to help. As a Head of Customer Operations, I can definitely appreciate a great support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's usually simple to use, great cost-benefit! For agents it's really simple to use and manage conversations, translations work well, general campaigns and set-ups are also easy and nice. #### Cons When the operation starts getting more complex sometimes it gets tricky to find workarounds for all needs. The analytics need to be tuned, often times it's hard to be sure on the accuracy, the filters available become not enough. --- ### Impressive AI Features and Outstanding Customer Support - Overall rating: 5/5 - Reviewer: Sam M. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Crisp has been excellent—the software is intuitive, reliable, and backed by great customer service that makes the process easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was genuinely very impressed with how capable and responsive the AI felt straight out of the box, delivering value immediately. #### Cons Setting up custom events was a little challenging at first, but the support team was quick and thorough in helping me get everything working smoothly. --- ### Crisp has a lot of potential, but it needs to look at certain factors to grow even more - Overall rating: 4/5 - Reviewer: Francisco O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it is positive, I believe that Crisp has a lot of potential, but it still needs to improve some details like those mentioned above. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I like most is the interface. I like most of the services provided. I like the sub inbox functionality, however it is a shame that I still cannot use it in the application because I still have the old version. #### Cons There is no AI functionality for chat evaluation There is no NPS for WhatsApp, and especially a way to automate the sending of these NPS as soon as the conversation ends --- ### Finally a customer service tool that works and is easy - Overall rating: 5/5 - Reviewer: Steinar L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Very happy. It's the support tool I have been looking for for many years and finally we have found it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works really well with our e-commerce stores - both Shopify and WooCommerce. And their customer support is fantastic. #### Cons It's too big of a leap from the Essentials plan to the Plus plan. I.e. I would like to have more sub-inboxes, but I'm not paying $200 per month extra for that. #### Reasons for switching to Crisp Freshdesk was too complicated to use.... --- ### Good cheap helpdesk and live chat tool for businesses with low traffic - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was good enough for our startup phase, but we quickly outgrew them. I would still recommend them for any company running lean. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Crisp has one of the most generous free trials at 100 profiles and 2 seats. The next plan up is $45/month for 5k user profiles. #### Cons Crisp gets quite expensive if you need more than 5k user profiles. It becomes $95/month for 50k profiles and then $295 for 200k profiles. Once you exceed 5k profiles, you can start looking at the likes of FreshChat and Zendesk. --- ### Great Support - Great App - Overall rating: 5/5 - Reviewer: Rick S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very Positive. They really helped alot as I started trying to do things in the system. It took about 3 days of constant work, but I finally got things figured out. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great support team, solid product. AI Chatbots are neat, but overall great tool for sales and support teams. #### Cons It took a bit for me to wrap my head around it. It looked simple, but was deceptive in its appearance. Its quite powerful, and there was a lot to understand. #### Reasons for switching to Crisp Chatbot AI is far superior in Crisp to what I was dealing with on the open source product. --- ### Crisp - chatbot - Overall rating: 4/5 - Reviewer: Ivan B. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Overall it is a positive experience for the amount of traffice the chat bot plugin had. Not a heavy platform to use, straightforward plugins but but notification relay and transcript sending. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Crisp has a very straightforward and, I can say, easy way to program your chat bot and has had an inbox that feels very familiar and similar to IM platforms. #### Cons The notification sending of the app and e-mail was really unstable and after the initital period (two months or so) the chat transcripts stopped arriving. I spent alot of time with the Crisp support (who were really trying to help and were open for communication so that i also a plus) but the solution was never found. #### Reasons for choosing Crisp The option to modify and personalize the chat colours and logo of the company and removal of the Crisp logo --- ### Crisp is really Crisp - every feature is enjoyable - Overall rating: 5/5 - Reviewer: Kunal T. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the convenience of being able to connect and chat with customers at any time and from anywhere using Crisp. The mobile app enhances the experience by providing real-time notifications whenever someone messages me, allowing me to respond immediately. Overall, I am completely satisfied with Crisp. #### Cons There is nothing to dislike about Crisp, so I will skip this one. #### Reasons for choosing Crisp The two most important factors were ease of use and cost, in that specific order. --- ### User Friendly - Overall rating: 5/5 - Reviewer: Emily S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Overall great experience. The free trial is also great top make sure we could test this out in production before we commit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Extremely use friendly and great documentation and support. Overall really easy to set up and start building and deploying a chatbot. I got one up in 1 day and even added some more complex features. #### Cons Some learning curve but less steep than alternatives I've tried. There is probably a learning curve regardless but their documentation and support team helped. #### Reasons for choosing Crisp Ease of use and general speed to get set up --- ### Crisp Implementation Review - Overall rating: 4/5 - Reviewer: Abdulkareem B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience on Crisp is fair, the documentation is great, and understandable, and setting it up is hassle-free #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I was trying to build an onboard customer survey plugin and setting up crisp was easy and hassle-free, I saw some examples online on the crisp page which I improved on it to build my plugin #### Cons Well, I had issues with debugging the events issue I was facing, I tried to reach out, Baptiste got back to me but couldn't solve the problem, I joined the discord to look for help but the support didnt get back to me there, I had to figure it out myself, I hope they improve on this --- ### Perfect support - Overall rating: 5/5 - Reviewer: Erika V. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I contacted the support for a problem on my Crisp account. They answered in a fee seconds and helped me to fix the problem, in a very kind and easy way #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick response and solution. I did like the feeling of being answered and helped in my problem #### Cons Nothing. I had a very positive experience, and nothing to point out in the service --- ### One of the best live chat tool for websites. - Overall rating: 5/5 - Reviewer: Savya S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Crisp has made it so much easier to communicate with customers, and provide a much better way to handle them using the chat bot and chat triggers. It's also connects with different platforms like discord and messenger as well that has helped me communicate with customers in different ways. This tool is definitely one of the best live chat platform to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Crisp is very easy to setup and use in a website. I can send automated message to customers using chat bots, even when i'm offline. Crisp also integrates with other platforms like facebook and slack, allowing my team to converse with clients seamlessly. #### Cons The pricing is a bit costly, and having more visually customizable options would be great. It's also a bit tricky to setup the chat triggers, but we figured it out. #### Vendor response Thank you so much for your kind review, we'll make sure to improve our product following your feedback :) Replied August 2023 --- ### Crisp is THE best software to boost customer satisfaction - Overall rating: 5/5 - Reviewer: Arnaud B. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I'd say Crisp is the way to go if you're an early-stage startup or SMB. You'll have the quality of an enterprise product for a fraction of the price. The team is also exceptional, this is what makes the difference. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about Crisp is that in 1 single platform, you can have a strong live-chat software and a helpdesk software that is easy to use. The team is very responsive and always pushing update. The platform is very stable and I never see major bugs in more than 2 years now. #### Cons At first it was the UI/UX of the live chat that was getting older but they nailed the updates on that. They pretty much have everything we need so it's hard to find weak spots on that one! --- ### Closing the gaps between customer and business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Crisp is a program I've used personally in my own ventures. It makes customer communication super easy, which is ultimately what a business is about- customer experience. I like being able to keep track of communications and customer interactions all in one place. Strongly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how simple it is to communicate with the very people you are selling to or providing for. Great for businesses of many sizes. Cheap enough for a small business and a free plan for even the smallest of business. #### Cons Overall better tracking of interactions and history. Logs have an expiration date, which could prove damaging down the line. #### Vendor response Thank you so much for your review! Replied November 2018 --- ### Love this product! More features than other LiveChat products - Overall rating: 5/5 - Reviewer: Timothy T. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used this on 5+ sites and recommended it to many clients. The free tier will do most of what you need, but some of the upgrade options are really worth the price. Great product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Great feature set, even on the free tier - Excellent mobile app - Integration with your favorite tools - Advanced features like liveview for seeing your customers moving through your site live. #### Cons It would be nice to be able to customize the message shown to users without having to upgrade to the paid tier. Besides that, the product is perfect. #### Vendor response Thank you so much for your feedback :) Replied March 2020 --- ### Advanced features, yet easy to set up - Overall rating: 4/5 - Reviewer: Richard K. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I needed a simple way to add live chat functionality to my website, which Crisp was able to offer in an attractive way with an easy learning curve. Support is very helpful and friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crisp was very easy to set up with its out of the box standard features. The interface shows there’s a lot of advanced tuning and refinement available, but I haven’t tried that out yet. Also one of the most attractive interfaces I’ve some across recently. The live global visitors map is really exciting when you’re a startup. #### Cons The conversation history view was a bit baffling to me at times. --- ### Perfect Chat Tool For Entrepreneurs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It has free plan and you can check from which country you are getting visitors which is live. #### Cons After a certain time, previous messages get erased. #### Vendor response Hey! Thank you for the nice review. Please note that answers are not erased (and will never be), they're simply blurred and will be available when you upgrade to any of our paid plan. Using the free plan, you have 30 days of chat history. Cheers! Replied August 2020 --- ### Lightweight and easy-to-use live chat - Overall rating: 5/5 - Reviewer: Vance W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Crisp isn't the best in the market, but it does what it does well and is performant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of deployment is Crisp's biggest advantage, and it's quite lightweight and doesn't weigh down the website's performance. Clients have also used Crisp and said nothing but good words, mainly through the mobile app. #### Cons The UI can look a bit too overwhelming and cluttered, particularly on the web app, which can be confusing for first-time users. #### Reasons for choosing Crisp Simplicity --- ### Simple with tons of features - Overall rating: 4/5 - Reviewer: Maria R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered We use crisp as our live chat agent on our website. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very user-friendly. Live chat, bots, triggers, etc are very handy and simple to set up and maintain. Constant product updates and fixes are done. #### Cons There are some bugs but I am positive that it will be rectified. The help pages could be more detailed. --- ### Great tool for CSM and HelpDesk - Overall rating: 5/5 - Reviewer: Nessim M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros - Easy to use- Great customer service- Great value for money- Always new update- Great communication with the newsletter #### Cons - New great integrations (like Stripe) are expensive (50% of our monthly subscription) ## More reviews [Next reviews](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/?page=2) --- Crisp Reviews, Pros and Cons - 2026 Software Advice