# Crisp vs HubSpot Service Hub - 2026 Comparison - Software Advice > Crisp vs HubSpot Service Hub - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/help-desk/crisp-profile/vs/hubspot-service-hub --- [Home](https://www.softwareadvice.com/) / [Online Help Desk Software](https://www.softwareadvice.com/category/3529-online-help-desk/) / Crisp vs HubSpot Service Hub Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 15, 2026 # Crisp vs. HubSpot Service Hub: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 15, 2026 # Crisp vs. HubSpot Service Hub: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/help-desk/crisp-profile/) [Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/) 4.6 [(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/) Starting Price $45.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Crisp Based on 148 reviews - Popular among: Small businesses - Most common industry: IT & Software Development (43%) - Top use case: Live Chat (48%) 79% of users recommend this product [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) [HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses HubSpot Service Hub Based on 190 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (33%), Professional Services (12%) and Health & Medicine (10%) - Top use cases: Customer Service (20%), Live Chat (16%) and CRM (15%) 73% of users recommend this product [](https://www.softwareadvice.com/help-desk/crisp-profile/) Crisp 4.6 [(148)](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/) [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) HubSpot Service Hub 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.6 Based on 148 reviews Ease of use 4.5 Value for money 4.5 Customer support 4.5 Functionality 4.4 4.4 Based on 190 reviews Ease of use 4.4 Value for money 4.2 Customer support 4.5 Functionality 4.1 ## User interface * * * ## Key features Features selected based on 338 reviews from Online Help Desk Software * * * Alerts/Escalation N/A Automated Routing N/A Autoresponders 3.0 Canned Responses 4.4 Chat/Messaging 4.9 CRM N/A Alerts/Escalation 3.9 Automated Routing 5.0 Autoresponders N/A Canned Responses N/A Chat/Messaging N/A CRM 4.5 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ SegmentNot enough reviews ](https://www.softwareadvice.com/product-data-management/segment-profile/)[ SlackNot enough reviews ](https://www.softwareadvice.com/remote-support/slack-profile/)[ Zoho CRMNot enough reviews ](https://www.softwareadvice.com/crm/zoho-crm-profile/) [ IntercomNot enough reviews ](https://www.softwareadvice.com/crm/intercom-profile/)[ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[ OptinMonsterNot enough reviews ](https://www.softwareadvice.com/marketing/optinmonster-profile/) ## Reviews * * * LM Leandi M.Product Manager and Conversational AILeisure, Travel & Tourism, 51-200 employees "Overall great and highly recommend this to anyone looking for an omnichannel solution where AI will most certainly bring relief to your team where high volume queries are things a system can handle without agent involvement since the data sits in your backend system." Mar 30, 2026 LM Leandi M.Product Manager and Conversational AILeisure, Travel & Tourism, 51-200 employees "The search function can't identify exact matches yet, so if you're looking to search for an order ID or a specific string of text, it either won't find it, or it will bring back what it might be." Mar 30, 2026 DC Daniel C.Automation EngineerHealth, Wellness and Fitness, 51-200 employees "Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting." May 18, 2026 VR Verified ReviewerMarketing Manager and Business DevelopmentMarketing and Advertising, 2-10 employees "For the monthly price we were paying, it felt pretty limiting." Apr 28, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Slack vs Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/vs/slack/)[LiveChat vs Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/vs/livechat/)[Salesforce Sales Cloud vs HubSpot Service Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/87104-hubspot-service-hub/)[Zendesk Suite vs HubSpot Service Hub](https://www.softwareadvice.com/compare/26892-Zendesk/vs/87104-hubspot-service-hub/)