Ease of use; competent project managers and support team.

Sicuramente ha come punto di forza l'interfaccia e la personalizzazione, anche lato End User è molto intuitivo.

Nothing in particular or it is too early to find defects.

There is no native App of Deepser, but it is web-responsive.

Deepser and Device 42 a complete solution for ticketing and asset management.

All'inizio risulta un po' macchinoso, occorre quindi farci la mano e impararlo.

I contributed to the choice of Deepser that best met my client's needs. Moreover, it is integrated with the American Device 42 software that is more focused on Data Centers.

Perfect tool to keep track of maintenance work.

Worth the investment and a nice compliment to other Microsoft products.

The problem's solutions are usually on the internet. But it can not be detected problems led to the crisis in the company.

I like the ability to be to access shared documents and edit them with ease. The learning curve is tuff, but well worth the effort.

The ability to collaborate on files at the same time has been a big win for my team. We can now work on a project and divide and conquer.

Flaws: Very slow response time, lags, often freezes. The site is down about once a month which is very frustrating.

It's not at all intuitive and users have too many options to create their own system. This just ends up in a mess that is difficult to manage or takes a lot of effort to do so.

The simplicity and ease of access makes SharePoint a brilliant tool to collaborate from anywhere around the world.

Overall SharePoint has been a great and secure tool for file sharing and working with multiple members in the team. The interface is also intuitive and that contributes to its usefulness.

The search feature does not work too well and we find it odd that you have to open a text file and then open it again to edit it.

SharePoint is good for storage, has some benefits for collaboration, and even some benefits for sharing files.

Works well for what I need it for. It is secure which is one of the best benefits to it.

Very cost effective for content management. Ease of use once on boarded is good.

We have used this program for years - we started using it when we moved to a paperless company. This has great storage capacity - and the ease of finding documents is great.

As it is a web platform, it has some integration problems, in some browsers it has layout error, delay in loading script and etc.

Attractive tool to handle & share files within a community. To be challenged compared to shared folders on servers.

It supports the needs well of groups divided into multiple teams who need to leave a legacy year after year of easy to navigate community files.

I most enjoy the easy user interface on SharePoint. Collaboration tools and customizable templates make creating,  organizing, sharing, and selling projects easy, stress-less, and fun.

Security management, asset library, and effective document management are just a few of the amazing features. It integrates well with Office 365 products.

Inability to drag and drop. At times only option is to download or upload files on to SharePoint.

The customer interface is pretty good, it is easy to use, do it's good for a file edited by a team.

We need to depend on Microsoft support team for troubleshooting issues by providing the correlation id of the issues. The 5000 row limit of the List is the most annoying limitation of the SharePoint.

It was a good entry point, and nice that it integrated with Office 360 - that made it somewhat seamless to use.

SharePoint has been such an amazing tool in helping my recruitment team get and stay organized.

It is an easy and secure platform that allows sharing in an easy and effective manner. It is able to be used in our school in every aspect and it integrates with our community well.

It provides amazing logic applications. Has the ability to access files anywhere which is great for myself.

Overall it's a solid service, and the price may be in line with the quality of service and upload speeds.

A great and easy to use product that integrates seamlessly into windows. I enjoyed using it to quickly share files.

Its a great platform if you are will versed in using all of its functionality. There are other platforms that our company also uses for these same features like that I find easy to use.

We have been successfully tracking internal items using SharePoint, and it's a great place to safely house all of our documents.

It is easy, good and intuitive, very useful at the company level because good communication in a company is a success assured.

Sharepoint does a good job of sharing content within and between teams by using Sharepoint as an intranet. Sharepoint has good version control for documents which can be useful.

SharePoint offers our business a nice intranet service that is cost effective.

As a daily user of Sharepoint, I am more than satisfied with how the software is serving me and helping our team achieve better pfoductivity and collaboration.

Sometimes it does not work well with various browsers such as Internet Explorer or Chrome.

US Dollar

Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Service Desk, Flow, CMDB, ITAM, CRM, Service Catalog and more. Service Levels, escalation rules, multiple calendars, multi-tenant are just some of the features offered and available in all licensing options. 

It is an essential resource to manage requests addressed to the various offices, keep an inventory of all company resources, manage contracts and relationships with clients and suppliers. Deepser allows rapid implementation and various integrations, thanks to the API. It is convenient and deployed on the cloud and on-premise.  Deeper supports not only IT departments but also serves HR, Sales, Facility and Logistics ones. Thanks to the nature of the platform, it can be used by all industries. 

LongDescription

File Management

Commenting/Notes

Support Ticket Management

Cataloging/Categorization

Safety Incident Management

User Management

Barcode/Ticket Scanning

Request Assignment

Self-Learning

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

IT Asset Management

Real Time Monitoring

Workflow Configuration

Contract/License Management

License Management

Active Directory Integration

SSL Security

Change Management

Single Sign On

Project Management

Approval Process Control

Procurement Management

Knowledge Management

Categorization/Grouping

Customer Database

Scheduled/Automated Reports

Calendar Management

Customizable Fields

Collaboration Tools

Automated Routing

Content Library

Full Text Search

Call Center Management

Scheduling

Data Import/Export

Problem Management

Event Logs

Email Templates

Self Service Portal

Remote Monitoring & Management

Contact Management

Help Desk Management

Content Management

Configurable Workflow

Server Monitoring

Mobile Access

Dashboard Creation

Inventory Tracking

CMDB

Device Auto Discovery

Compliance Management

Real Time Data

Service Catalog

Issue Management

Maintenance Management

Text Editing

Multi-Channel Communication

Configuration Management

Support Ticket Tracking

Role-Based Permissions

Client Portal

Real Time Notifications

Forms Management

Workflow Management

Real-time Updates

Email Management

Ticket Management

Asset Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Data Visualization

Reminders

Decision Support

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Customizable Templates

Incident Reporting

Macros/Templated Responses

Interaction Tracking

Dashboard

Multi-Language

Patch Management

Audit Management

IT Incident Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Asset Lifecycle Management

Compliance Tracking

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Deepser

In Person

Live Online

Webinars

Documentation

Microsoft Sharepoint is a knowledge and content management system (CMS). The product also provides collaboration tool capabilities. The solution offers typical CMS features like document and digital asset management, case and contract management and reporting and analytics. All these combined features enable users to create, manage, and review various content types from one central location.


SharePoint enables organizations to manage documents and other file types throughout their publishing lifecycle. Users can also leverage its interactive dashboards and scorecards to create content reports. These reports can help users pinpoint and build solutions for content and publishing needs.


Sharepoint’s CMS system also includes website content management capabilities. It features capabilities for managing both published content on websites, as well as unpublished content. Sharepoint has content support capability for both external sites as well as internal intranet sites.


Sharepoint offers both on-premises and cloud-based options. Pricing structures are different depending on the chosen deployment options.



Document Templates

Data Synchronization

Real Time Editing

Data Extraction

Projections

Communication Management

Content Publishing Options

File Transfer

Historical Reporting

Discussions/Forums

Video Support

File Sharing

Document Review

Customizable Forms

Drag & Drop

Secure Data Storage

Third Party Integrations

Task Management

Document Management

@mentions

Private Network

Search/Filter

SharePoint Online plan 1: $5.00/user/month
SharePoint Online plan 2: $10.00/user/month

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