Desk.com

Freshdesk

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Ratings & Reviews

Overall Rating

4.18 / 5 (180)

4.51 / 5 (2,147)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

August 30, 2019

February 14, 2020

Pros/Cons

  • Pros

  • Very useful applications, it has an extensive variety of features

  • I like how it makes finding information around different users and files easy, also it has helped me organize my work better

  • Cons

  • It is easy to search but I do believe there could be additional ways to search more easily and produce more accurate results.

  • When I access this on my phone, it gets crashed. I experienced it only thrice. But now it runs smoothly

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • Simplified and easy to handle for beginners as well. Interface and color is very good, more ever very reasonable for price.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • Although the interface is clean and simple, I personally find it a little too simple occasionally. Configuring the email side of it is not as simple as you would like if you are using office 365.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

2 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots