All EisenVault Reviews

1-25 of 112 Reviews

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Vinod Kumar

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Best Cloud based document saver

Simply super..! I like it.

PROS

I like the timely manner of incremental backup. And the way it saves and is able to download anywhere.

CONS

Storage should be more to save multiple user data. A bit more costly than other products.

Reason for choosing EisenVault

I feel it as safe and I get the support.

Reasons for switching to EisenVault

In the previous service. I don't have the support.

Aman

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2022

Review & feedback for improvements in Eisen Vault

Overall experience with the Eisen vault is quite good but still a lot of area for improvement.

PROS

Very easy to access on the system & user friendly. Drag & drop feature is very helpful for file uploading. One tap download feature id good.

CONS

Processing & searching of files in the folder id very slow. When we close a document in the folder automatically page get refresh & goes to top & we have to scroll again for top to desired document.

Pooja

Machinery, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2019

Improvement aspects

PROS

Easy to get the data anywhere.Records Management.

CONS

Search of data is tough. Edit is not easy if we have to edit any file.

Vendor Response

Dear Pooja - thanks for your valuable feedback. Your concerns have been noted and will work on improving the experience.

Replied December 2019

Gaurav

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

DMS for the Enterprose

Easy document storage and smart retrieval

PROS

Easy and minimalist interface. Responsive sales and customer service team. Regular training and user videos. Customization request taken and features built. Outlook & Gmail plugins

CONS

Not available for individual users only suitable for businesses and enterprises. Wish was possible to subscribe for individual needs too.

Soubhik

Commercial Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Very helpful for work flow and document management

We are using EisenVault as a document warehouse where we could literally dump any documents and retrieve it back whenever we want.

PROS

We used to manually manage our documents before we adapted EisenVault. It was such a hassle to remember where to look for a document when we needed it. EisenVault to the rescue. All we now do is upload a document, tag it appropriately and forget about it. Their powerful search engine quickly finds our document in a jiffy. I am glad we switched to EisenVault.

CONS

Just the user interface is not too friendly. I wish they could improve their frontend and make it more user friendly.

ARUP

Civil Engineering, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Very Nice Software for Document MAnagement

PROS

Ease of use and Admin Panel. Uploading files and downloading is very easy

CONS

OCR Search need to be better. Sometimes it is not giving results.

Vendor Response

Dear Arup - thanks for your feedback. We have taken your comment about OCR search on board.

Replied December 2019

Giriraj

Building Materials, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Continues to be very useful

PROS

We have been using EisenVault for more than 3 years now. It is easy to use and good features.

CONS

No offline client for Mac - team is promising this

Tanuj Kumar

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

excellent

easy to serch any documet

PROS

we store our all document with folder structure and any user can access only own department document.

CONS

this software easy to search any word contain in your files,If you want to search and document you can segregate in folder wise /year wise/location wise

Kiran

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed November 2022

Must use...

PROS

It is very effective and efficient software for Document Management. It makes your life easy in terms of recording your Documents at one place.

CONS

Nothing as of now. everything going on smoothly.

Rohit

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

Wonderful solution to manage documents!

Saves a lot of time in retrieving documents and manage them professionally.

PROS

Storing and retrieving documents quickly is now possible. Best for a small and medium sized business. Excellent service.

CONS

Adding up some more features like Digital signatures and Chat options would be great and appreciated.

Vijay

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

it works fine, no issues so far

PROS

Data placement & management. search is also very fast.

CONS

it can be made more interesting for the user. currently looks little boring. library icons can also be more beautiful.

Vendor Response

Dear Vijay - thanks for your feedback and thanks for being a long term user of EisenVault. Your suggestions have been noted for inclusion in our product pipeline.

Replied December 2019

Deepak

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Good softwares

PROS

Eisanvault is very good system. I use daily for accounting documents. Team does nice support and it is nice to use.

CONS

Does not work with our internal SAP installation. Want it should work with HRMS also. Team has promised this integration soon.

Rajat

Accounting, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2019

Review for Eisenvault

PROS

Easy to upload the documents, easy to navigate and control over other users' activities.

CONS

No index available as a ready reckoner for the documents uploaded.

Vendor Response

Dear Rajat - thanks for your feedback. We have noted your suggestion about a ready reckoner.

Replied December 2019

Manish

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

Reviewed April 2016

made my life easy with digital repository and deploying quick retrieval process

We have large IT infrastructure in place which is able to manage all documents in a decent manner with some nice flowery capabilities but the challenge came up when we needed older docs and that too sometimes frequently. We experimented with EisenVault DMS for 15 days trial and experienced the ease of retrieval and honestly' it was really quick with some very impressive features like workflow system and OCR which gives a feel like searching on Google. It's real easy, quick and secure. We signed up for 3 years.

Sumit

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed April 2016

Safe and Easy platform for our documents

EisenVault is a Safe and Easy platform for all our professional documents. It was a big headache for us to manage thousands of important documents all the time. Loss of a single document like finance, agreement use to create a huge problems to the organisation. Then we start using EisenVault which saves us managing hard drives, paper documents and lots of time & resources to manage them. Thanks EisenVault to scan and manage our all digital & paper documents.

Sanjay

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed April 2016

EisenVault : DMS

EisenVault document management software combines scanning, storage and organizational tools into a single streamlined solution. Overall a comprehensive set of tools designed to help you to create and manage a paperless office. Few exceptional features are : - Multiple Security Levels - Multi-user Access - Scalable Document Workflows - Version Control - PDF Conversion - OCR Capabilities - PDF Merge / Split etc

Milan

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Fantastic software

5 stars to the software. great place to store your documents. so far this is the best software i have come across in the dms category. it is very convenient to use. it comes with a user friendly interface and has a number of great features which other such solutions usually don't. comes at an affordable price and would recommend it to anyone looking for an efficient dms solution.

Nitin

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed May 2016

No more sifting through those dusty files . All your data is retrievable at the click of a button.

Being a chartered accountant , I know the importance of Preserving the old records and hassle of retrieving those at the time of tax assessments & audits. With this innovative idea I do not need to mantain those dingy and dusty record rooms . Moreove all the records are in soft copy and retrievable at the click of a button.

Saurabh

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Best Vault to keep my records....help like a parter to keep eye on every record any time anywhere

We are into food industry and we want to keep our customer name, records, recipe and available the time when needed.....Eisen Vault given me such a special tool helps me to take care of all needs....thanks the energetic team of Eisen vault....cheers

Nitheen

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Excellent Service

Excellent..... EisenVault has literally saved time in search old documents from Hardcopy to the Electronic Form . Searching becomes so much easier and accessing it while handling customer queries makes us and our customers happy.

ANAND

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

FEEDBACK

Great product and service by Eisen Vault. Rahul & Nittin have provided excellent customer service. Speed is good and easy to use.

Vendor Response

Thank you for taking time to share your views on EisenVault. Regards EisenVault Team

Replied April 2016

Sachchidanand

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Outstanding...

EisenVault is an excellent cloud based documents management company. Very agile tram of people with iterative approach. I think they know their job, proficient in digital doc management and cost effective too.

Praneet

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed April 2016

Simple, hassle free & accurate

Makes life easier, searching of documents is easy & accurate. Incereases efficiency and helps in decision making by providing accurate information on real time basis.

Sukanya

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed April 2016

Off the shelf and easy to implement solution

the solution was easy to implement and users were able to master the solution in a couple of hours of use. we are streamlining our processes and workflow with the use of this solution

NIDHI

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2016

Wonderful experience

pros: user friendly; customised to suit my needs and saves a lot of my productive time; friendly representatives cons: representatives are pushy for execution

Showing 1 - 25 of 112 Reviews