elevio Alternatives




Looking for alternatives to elevio? You’ve come to the right place.

Find the best elevio alternatives and competitors. Take an in-depth look at 15 popular Help Desk platforms to find out which one is right for your needs. Discover how these Help Desk software products compare to elevio when it comes to features, ease of use, customer service and support, and real user reviews.

Top 5 Alternatives at-a-glance

  • AzureDesk
  • Cayzu
  • XWiki
  • HelpSpace
  • Intelligent Service Management

Top elevio Alternatives


AzureDesk is a cloud-based help desk and ticketing management solution for businesses of all sizes. Primary features include ticket management, email-to-ticket conversion, a customer-support center, team collaboration, knowledge b...Read more about AzureDesk

4.50 (50 reviews)


Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated routing functionalities within a suite. The so...Read more about Cayzu

4.97 (31 reviews)


XWiki is a "Knowledge Management and Collaboration" specialized platform, with a focus on answering more complex knowledge management needs such as knowledge base, intranet/extranet, website, procedures, and more. Suitable for bus...Read more about XWiki

4.68 (25 reviews)


FrontRunners 2023

HelpSpace is a customer service platform that supports companies by making their customer support solutions and tasks more effective and automated. The software offers many features such as team inboxes, self-service sites, inboun...Read more about HelpSpace

4.80 (25 reviews)

Intelligent Service Management

Intelligent Service Management Solution is a cloud-based IT service management tool offering support in 9 ITIL processes including Help Desk, IT Asset Management and Knowledge Management. With multi-tenant support, this is an exce...Read more about Intelligent Service Management

4.42 (24 reviews)

Serviceware Knowledge

Serviceware Knowledge is a cloud-based knowledge management solution designed for businesses of all sizes. The solution caters to multiple segments including customer service, sales, marketing, field services, human resources and ...Read more about Serviceware Knowledge

4.55 (20 reviews)


UVdesk offers a cloud-based and open source helpdesk solution that helps businesses in the e-commerce industry to manage interactions with their customers. UVdesk provides multi-channel support and third-party integrations, suppor...Read more about UVdesk

4.44 (18 reviews)


LiveZilla is a web-based live support platform that helps businesses of all sizes answer inquiries and improve customer service. It provides automated chat invites, custom texts, email chat transcripts and feedback. LiveZilla...Read more about LiveZilla

4.50 (14 reviews)

Help Sumo

Help Sumo is a cloud-based help desk system suitable for all industries and businesses of all sizes. It offers key help desk functionality such as email ticketing, live chat, a self-service portal and service-level agreement (SLA)...Read more about Help Sumo

5.00 (12 reviews)


HelpOnClick is a cloud-based live chat and help desk solution for businesses of all sizes. Key features include real-time traffic monitoring, web and mobile apps, social media integration, advanced reporting and virtual agents. It...Read more about HelpOnClick

4.64 (11 reviews)

eXo Platform

eXo Platform is a digital workplace solution that allows businesses to connect, engage, empower, and reward teams. eXo Platform is a holistic solution that combines social, collaborative, gamification and reward features to e...Read more about eXo Platform


Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, deploy and analyze agent scripts. Scripts can be created using a visual designer or copied from an...Read more about Zingtree

4.43 (95 reviews)


SalesNexus is a cloud-based marketing and sales automation suite that includes customer relationship management (CRM) and marketing automation. The solution tracks pertinent sales information such as calls, emails and where the bu...Read more about SalesNexus

4.49 (64 reviews)


SuiteCRM is an open source customer relationship management (CRM) platform that serves the needs of small to large businesses. It can either be installed locally or be cloud-based. It is customizable to suit the needs of businesse...Read more about SuiteCRM

4.20 (44 reviews)


AtSpoke is a cloud-based help desk and ticketing solution suitable for small and midsize companies to help them manage their work requests. The solution can be used across human resource, IT, office management and other department...Read more about atSpoke

4.66 (38 reviews)