eXo Platform vs NinjaRMM

eXo Platform has 107 reviews and a rating of 4.56 / 5 vs NinjaRMM which has 133 reviews and a rating of 4.86 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (107)

4.86 / 5 (133)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 9, 2019

May 17, 2021

Pros/Cons

  • Pros

  • Incredible number of add-ons and features. Very good reliability.

  • Very Intuitive Good Look and feel Very complete integrated communications platform

  • Cons

  • I like the least is there is lack of eye candies, but it could be easily customization with custom coding and CSS style.

  • a bit sluggish at times, but expecting a smoother feel when moving away from the free trial

  • Pros

  • Ease of use, visibility of all hardware is great, patch management and security is awesome, remote tools extremely helpful

  • Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community

  • Cons

  • to accomplished a full service for a customer you will have to also use some other companies, for cloud backup and such. i wish they had a solution for everything.

  • The only con is that's it's not free. lol But there price is hard to beat and the product is fantastic.

Pricing

Pricing Range

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Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos