Integration with Zendesk. Easy to import data for assets.

The software enables you to manage assets and control inventory with ease. Lastly, easy depreciation management and custom reports help you make well informed decisions.

It's a good tool to track assets and see who has what and if the asset is available.

This is a great asset management software, especially if you get adequate training.

It’s very easy to use and very simple to set up once you know what you’re doing. The customer service team are also very good and are happy to show you how to do something if you’re stuck.

I didn't really need the inventory updates to my email, but there was no harm from it.

It definitely makes my life easier and quicker and it allows me to do it at any time which is good. Also the email/response system is great and easy to help you keep track of what you have requested.

I love the customizable reports and asset tags. I also love the tie-in with my customer support ticket system.

Being able to track our devices and connect with our Active Directory made this an easy sell. I love the integration and the ease of tracking devices with the app and scanning.

This is helping us to replace an old asset tracking software. The transition has been pretty easy and support has been helpful.

Had some connectivity issues for a while. My company has two EZOffice instances in use so that can get confusing.

Once you delete an item you will loose the item number.

Ease of use for multiple users. Fair price for the what we get.

Overall my experience has been great and I appreciate the ease it brings to our needs for managing so many items as we do.

I like that it is access through the web. It is pretty easy to use and has a nice user interface.

Ezoffice has cut our lost and stolen items down consideribly. We know who has what and when they will be returning it.

We were able to get our IT staff up and running with it easily and then integrate another team that helps monitor certain types of inventory.

Customer service is outstanding, their staff are always willing to make the time to give you the training, tips or any help you might need.

I believe the greatest benefit is the ability to track sentrilocks which cost a lot of money. When it works, its very helpful and tracking.

The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price.

We are having some trouble getting the mobile interface to do what we need. It tends to be unresponsive or difficult to navigate.

EZ Office Inventory is pretty straightforward and easy to navigate. I appreciate that it's easy to have access to the inventory, as a user, and request specific items by loading them into a cart.

The simplicity of feeling like I'm shopping on Amazon while adding inventory to my current or reserved cart is a fantastic user friendly experience.

Collision between the app and website check out sometimes still have equipment booked on my name even when I checked in.

I have had a great experience with EZ Office inventory. It is super helpful for our company since our employees are remote and we are sending out a lot of equipment.

I love how easy it is to understand this software. Everythig is intuitive and the customer service reps answer calls in a timely manner.

Integration with ZenDesk, easy to use API, and full lifecycle management of assets.

The fixed asset module is a great supplement to the fixed asset tracking we have used in the past, and saves a good amount of time at the end of each month tracking down items.

My only negative is when I have connection issues with my service. I sometimes have to wait to log info.

There are a ton of great features. I really like how I'm able to integrate directly into my website.

Whist the phone vibrates, without a sound some chats, are missed.

Never miss a live chat from a customer with its very reliable mobile app. Reliable customer tracking and live view is pretty amazing so we can help customers exactly when they need it.

Easy to setup, clean user interface, excellent customer support, help documents, and the automation flows helps my visitors to connect with me.

They have been adding features at a rapid pace over the past year. The new visual workflow tool is really impressive.

I like their super cool chat widget and user interface also their knowledgebase. Gist knowledgebase reduces customer ticket submission a lot.

The current product is super easy to use and integrate into the site. Live Chat is especially impressive as I can respond to clients easily from email, desktop, and mobile app and it syncs seamlessly.

Their live chat is top notch, but I've recently been using their Twitter chats integrations - which is quite good. Drip emails also looking good.

What I like most about Gist is the power it has yet the simplicity in it's implementation. I was able to get everything set up and to a basic launch within a few hours.

So far I'm very happy with Gist and their support team was outstanding.

Overall my experience of Gist is great. They have a quality product and whenever I need support their team is there to help me.

I do feel that th level of the translation to Swedish is a bit low. It could have been done in a more profesional way, some of the content is badly translated.

The one thing that we absolutely love is how stunning the live chat component looks on our website and how easy it was to install and set up.

I pasted some code on my site and now the conversation bubble is active. I really appreciate how I can customize which pages it appears on.

There is even an awesome live view that lets me spy on visitors to see how they're using the site. The tools are powerful, easy to use, and constantly getting improvements.

The trial/princing was a bit confusing and we had to redo the internal process due to that.

That is saving us money and time. More importantly, we can support our clients and potential clients 24 hours a day and seven days a week and we can serve them with very targeted messaging and help.

Gist has a lot of great features and a fantastic UX for both site visitors and support agents. The onboarding was very intuitive, also thanks to their detailed documentation.

Great UI and professional chatbot / LiveChat solution on the front and back end. I love the unified inbox feature too.

I love the clean look and the wide variety of options. It is very good that you have all communication with your users in one place.

The chat interface is clear, simple and great looking for the end user and makes chat management really straightforward for the organisation.

I like all the options to set up the system the way you work best and get information fast on the reports page.

Even some of the Gist communication emails land in spam. Founder's attitude on going back on his words underhandedly.

They brought in some email engineers and moved over to a new backend service. It was annoying but we held out with them.

It is helping us a lot with our customer support. Turning our visitors into leads is simply awesome.

A fantastic team, committed to the product - already great and getting better every day.

The limited features, functionality and the overall feel of the product.

An all in one marketing software that is far better than the competition and at half the price. It does all sorts of marketing automation.

Email count time timers, API integration, and did I mention the excellent form builder. The price is very reasonable for all the love, care and attention to development the Gist team put in.

After I had this experience with the emails I told them to delete my billing information as I didn't want to be charged another $200 in December when the addons I purchased were due to renew.

Overall it is a good product. Better than most of the products available, considering the cost and other factors.

Easy to use, easy to implement and gives our customers easy access to us.

The extent of its integration with WooCommerce. Can't send proper cart abandonment emails because so far it can't generate an abandoned cart link.

The overall experience has been great so far and the Gist's customer support has been helpful and friendly every time we needed their assistance.

US Dollar

EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time.


Track items across locations and departments, scan barcodes right from your phone, streamline item maintenance to boost functionality, maintain optimized stock levels at all times, and manage all your users and vendors with one solution. The inventory management module enables users to track inventory levels with QR codes and barcode tags.


EZOfficeInventory features a mobile app with barcode and QR code scanning functionality, so you can track your inventory wherever you may be. GPS tracking enables users to track item locations so users can monitor their assets on an interactive map and identify lost or misplaced assets. The solution offers a REST-based API that integrates with other REST-based systems. Customized reporting and dashboards help users track and monitor assets. Users are able to analyze historical inventory data and make decisions regarding their inventory management practices. The solution also integrates with third-party applications such as Zendesk, Jira, Dropbox, Active Directory, and OneLogin. 


EZOfficeInventory offers both monthly and annual subscriptions that include support via phone, email and through an online knowledge base.



LongDescription

Product Identification

Purchase Order Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Multi-Channel Management

Asset Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Equipment Management

IT Asset Management

Real-Time Monitoring

Contract/License Management

Task Scheduling

Ad hoc Reporting

Active Directory Integration

Change Management

Disposal Management

Spatial Analysis

Supply Management

Electronic Signature

Order Management

Reservations Management

Manufacturing Inventory Management

Invoice Management

Projections

Procurement Management

Categorization/Grouping

Customer Database

Recurring Appointments

Registration Management

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Reorder Management

Conferences/Conventions

Barcode Recognition

Template Management

Warehouse Management

Item Management

Scheduling

Data Import/Export

Inventory Optimization

Asset Images

Problem Management

Multi-Location

QuickBooks Integration

Facility Management

Audit Trail

License Tracking

Asset Library

Technician Management

Configurable Workflow

Budget Tracking

Multi-Currency

Mobile Access

Cost Tracking

Fixed Asset Management

Dashboard Creation

Inventory Tracking

Depreciation Management

Compliance Management

Real Time Data

Historical Reporting

Vendor Management

Inventory Auditing

License Inventory

Maintenance Management

Software License Management

Role-Based Permissions

Labeling

Preventive Maintenance

Event Scheduling

Serial Number Tracking

Real-Time Notifications

RFID Scanning

Trial License

Service History

Workflow Management

Project Tracking

For Schools

Residential Properties

Asset Tracking

Customization

Activity Dashboard

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Label Templates

Data Visualization

Reminders

Barcode/Label Management

Contractor Management

Mac OS

Web browser (OS agnostic)

Windows 10

Essential (Starting from $40)
Advanced (Starting from $55)
Premium (Starting from $65)
Enterprise (Custom)

Save 10% on Annual Plans

Special discounts are available for all 501(c)(3) organizations. This includes all Non Profit and Educational Institutions.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

EZOfficeInventory

Live Online

Webinars

Documentation

Videos

Gist is a cloud-based help desk platform that helps small to large enterprises manage customer queries and streamline communication with leads. It enables users to embed chat widgets into business websites and customize greeting messages. 


Gist allows marketing teams to highlight specific messages from customer interactions and categorize them using separate tags. Users can send internal notes to team members and request feedback on client inquiries, improving collaboration across organizational departments. Additionally, it offers mobile applications for Android and iOS devices, which lets users respond to customer queries and change the status of chats to open, snoozed or closed.


Gist facilitates integration with various third-party applications such as Zapier, WooCommerce, Stripe, Google Calendar and more. The solution is available for free and on monthly subscriptions. Support is extended via documentation, email and other online measures.



Workflow Configuration

Automated Routing

Multi-Channel Communication

Social Media Integration

Email Management

Ticket Management

Knowledge Base Management

Real-Time Chat

Macros/Templated Responses

Interaction Tracking

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Full Text Search

Pricing for the Support package is $9/mo per user. Our Growth suite is $24

EZOfficeInventory vs Gist

User Ratings & Reviews

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Product Demo & Screenshots

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